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ESPRIMO P2510 USB Mass Storage Problem

By diab2004 ยท 71 replies
Nov 7, 2017
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  1. My PC is ESPRIMO P2510 with windows XP, I have installed printer HP by USB cable and it works properly. BUT when inserting usb flash memory, It starts installing software then the message of CAN NOT install this software appears. PLZ need to fix this.
    [​IMG]
     
  2. holdum323

    holdum323 TS Booster Posts: 633   +86

  3. diab2004

    diab2004 TS Rookie Topic Starter Posts: 24

    thanks for the quick reply. Lets forget about the printer. and at first I was not able to run the printer after installing its software. I just want to run the USB stick. so what info do u need?
    by the way its win xp
     
  4. holdum323

    holdum323 TS Booster Posts: 633   +86

    Hi Did you read my link by HTG? I doubt if you had time. Read the the URL by HTG and post back what you tried.
    Do you have data on this USB stick?
     
    Last edited: Nov 7, 2017
  5. diab2004

    diab2004 TS Rookie Topic Starter Posts: 24

    no, it's not here
    [​IMG]
    [​IMG]
    [​IMG]
     
  6. diab2004

    diab2004 TS Rookie Topic Starter Posts: 24

    When unplug and re-plug the USB, PC finds new hardware and starts to install it then this message comes
    [​IMG] [​IMG]
     
    Last edited: Nov 7, 2017
  7. holdum323

    holdum323 TS Booster Posts: 633   +86

    Hi! Please read the entire link. It's late in Oklahoma. I'll check back tomorrow. ;)
     
  8. diab2004

    diab2004 TS Rookie Topic Starter Posts: 24

    * Sorry for being rushed.
    I went for PC Management and I can not see the device.
    [​IMG]

    then with device manager
    [​IMG]
    [​IMG]
     
  9. holdum323

    holdum323 TS Booster Posts: 633   +86

    Hi! IDK. Maybe other members will have suggestions latter. We have a lot of smart Techs here on TS. I'm not one of them!
    I have given you the best suggestions I know.;)
     
    diab2004 likes this.
  10. diab2004

    diab2004 TS Rookie Topic Starter Posts: 24

    many thanks
     
  11. jobeard

    jobeard TS Ambassador Posts: 10,979   +930

    Yes, it's a USB issue, not a disk under the Device Mgr.

    Possible issues:
    • device NEVER used and not formatted: Unlikely as most are shipped pre-formatted
    • used somewhere and may have data on it, but was not properly ejected, but just rudely yanked from the system.
    • *may* have lost the driver for this device. You'll need the Make/Model of the stick and to download and reinstall the proper driver for your system.
     
    diab2004 and holdum323 like this.
  12. diab2004

    diab2004 TS Rookie Topic Starter Posts: 24

    Thanks for ur help
    the USB device worked properly on other PC and nothing happened like this before.
    So if someone can bring me the driver, I will be appreciated. cause I think the problem is the driver software.I have searched a lot in vain.
    My PC: Fujitsu ESPRIMO P2510 SN: YUAP002871 - Windows XP
    And again many thanks for all of you guys for ur help.
     
  13. holdum323

    holdum323 TS Booster Posts: 633   +86

  14. jobeard

    jobeard TS Ambassador Posts: 10,979   +930

  15. diab2004

    diab2004 TS Rookie Topic Starter Posts: 24

  16. holdum323

    holdum323 TS Booster Posts: 633   +86

    Last edited: Nov 9, 2017
  17. diab2004

    diab2004 TS Rookie Topic Starter Posts: 24

    It's DT 101 G2 64 GB
    [​IMG]
     
    Last edited: Nov 9, 2017
  18. holdum323

    holdum323 TS Booster Posts: 633   +86

    Hi. I don't know? I'm going to let @jobeard help you.;)
    Looks like a great Flash Drive. I hope you get your issue solved.
     
    diab2004 likes this.
  19. diab2004

    diab2004 TS Rookie Topic Starter Posts: 24

    thanks buddy, I really appreciate your efforts (y)
     
    holdum323 likes this.
  20. holdum323

    holdum323 TS Booster Posts: 633   +86

    I always give it my best shot buddy, but I don't always have a solution. This is a great forum and I'm betting that someone can help you with this issue. I'm sure you are aware that XP is not supported any more.:eek: That should not be the reason for your issue however.
     
  21. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 9,500   +3,487

    If what Jobeard said is true and the device wasn't disconnected properly. The device may need to be formatted again.

    I just recently had that issue with a USB External HDD. Luckily it was one of my backup drives and I could put all my files back on it.

    If you do decide to format the device here are two good applications to use.
    1. https://sd-card-formatter.en.uptodown.com/windows
    2. https://www.techspot.com/downloads/5265-low-level-format-tool.html
    Please note the SDFormatter will format Flash Drives. I've actually used SDFormatter to repair a Flash Drive that I screwed up with another utility. It wasn't until after the second attempt that I realized it was the other utility messing up the drive. SDFormatter repaired the damage both times, while Windows wouldn't even attempt to format.

    The low level format shouldn't be necessary but I linked you to the application anyway.
     
    diab2004 and holdum323 like this.
  22. holdum323

    holdum323 TS Booster Posts: 633   +86

    Hi . I'm wondering if I can say very nice @cliffordcooley without getting into trouble.. I can at least give you a like and I did.;)
    Team work is a good thing.
     
  23. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 9,500   +3,487

    You sure can Holdum323, but lets keep the chit chat short in help thread.
     
  24. holdum323

    holdum323 TS Booster Posts: 633   +86

  25. diab2004

    diab2004 TS Rookie Topic Starter Posts: 24

    Thanks man, but the problem is in the PC itself, cause the USB already working on other PCs. So I will not risk losing data on it.
    I have downloaded Fujitsu DeskUpdate and the program says everything is fine and downloading Driver Manger to let it take a look on this PC.
    [​IMG]
     

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