Event Id 1003 code 102

By alc123
Apr 30, 2008
  1. I need help urgently. At work we use a Windows Server 2003 R@ standard x64 edition server with exchange 2007 as our mail server. I have been experiencing random and regular System crashes. The event viewer reads as follows:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2008/04/29
    Time: 08:12:49 AM
    User: N/A
    Computer: QCEX01
    Error code 00000000000000c2, parameter1 0000000000000007, parameter2 000000000000121a, parameter3 0000000000000000, parameter4 fffffadf8981c010.

    I am including a couple of mini dumps. Your help would realy be appreciated. I can`t seem to nail this one.:dead:
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Three of your errors were 0xC2, BAD_POOL_CALLER, meaning that a kernel-mode process or driver incorrectly attempted to perform memory operations. This is typically caused by a faulty driver or buggy software.

    In all three intelppm.sys was cited as making a bad pool request. This is a Processor Device Driver belonging to your Windows OS and it functions to control your hardware.

    Four of your errors were 0x109: CRITICAL_STRUCTURE_CORRUPTION. The analysis was always inconclusive, however all four said you had a Corrupt Module List. In addition this is caused by:

    1. A driver had inadvertently or deliberately modified critical kernel code or data. See http://www.microsoft.com/whdc/driver/kernel/64bitPatching.mspx

    2. A hardware corruption occured, e.g. failing RAM holding kernel code or data

    Two of your errors are 0x3B, SYSTEM_SERVICE_EXCEPTION and they too listed Corrupt Module List. According to Microsoft this error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code. In other words, a driver is accessing a priviledged address it has no business doing.
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

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