External Hard drive not recognized in My Computer or Disk Managment but it is on my laptop

[Gabby F]

Hey,

I got new Desktop recently, Lenovo K450e, and when I went to plug in my external HD, Seagate 500GB, it didn't show up in either My Computer or Disk Management and there are no exclamation points next to the drivers suggesting that I would need a driver update. I plugged it into other ports on my computer with no luck but when I plug it into my laptop it works fine. I have read so many different forums with no luck. My computer is a Windows 8.1 intel core I7 processer.



Thank you

 

[Tmagic650]

Make sure you update and apply all the Windows updates before trying to use this new computer. You can run Windows Update manually for this