petersluuk
Posts: 31 +0
Hello all,
I have a problem with my external HDD.
When I woke up this morning, windows update had installed some updates and automatically my laptop had restarted.
I tried to log in, but it crashed, immediately, out of the blue.
I thought, ok, can happen, so when it had restarted and after logging in, I wanted to check on some things on my HDD.
But I got a message, saying something like: The USB device is not being recognized.
So I tried again, a couple of times, but I kept getting that message.
After trying to switch usb ports and plugging in and out several times, I didn't even get that message anymore.
That was when I started to realise I had a serious problem here.
The HDD won't show in windows explorer, won't show in device management, and won't show in the BIOS.
It is nowhere to be found, but the HDD itself is plugged in and working, it seems.
I tried to recover data, but all the software I found doesn't find the HDD either, which makes sense considering the BIOS isn't even recognising it.
Is there anything I can do to try and recover my data?
Can my HDD be saved?
I don't know if I've explained my situation clear enough, should there be any questions, please ask.
Thanks in advance,
Lukas
I have a problem with my external HDD.
When I woke up this morning, windows update had installed some updates and automatically my laptop had restarted.
I tried to log in, but it crashed, immediately, out of the blue.
I thought, ok, can happen, so when it had restarted and after logging in, I wanted to check on some things on my HDD.
But I got a message, saying something like: The USB device is not being recognized.
So I tried again, a couple of times, but I kept getting that message.
After trying to switch usb ports and plugging in and out several times, I didn't even get that message anymore.
That was when I started to realise I had a serious problem here.
The HDD won't show in windows explorer, won't show in device management, and won't show in the BIOS.
It is nowhere to be found, but the HDD itself is plugged in and working, it seems.
I tried to recover data, but all the software I found doesn't find the HDD either, which makes sense considering the BIOS isn't even recognising it.
Is there anything I can do to try and recover my data?
Can my HDD be saved?
I don't know if I've explained my situation clear enough, should there be any questions, please ask.
Thanks in advance,
Lukas