I have a Dell laptop in the wksps which needs a factory restore. I see there are several partitions on the drive and quess there might be some recovery software on one of them - problem is, how do I get it to run? If needs be I will clear the lot and reinstall Windows myself, but if there is a factory restore image on there it would save time with the drivers and so on if I can run it. The original CDs that came with the machine are missing - the system still runs so is it possible to create a recovery CD? Any ideas anyone?