odriscoll27
Posts: 65 +0
Hey all,
The Issue
I Have recently purchased a laptop with windows XP preinstalled on it (has COA key) and eveything seemed to be working until i updated the Webcam drivers. Suddenly the laptop stopped working and kept getting a BSOD so i re-installed XP and re-instlled the drivers for the laptop but now the DVD drive doesn't work properly.
When i insert a DVD film into the drive the film will play using Power Cyberlink DVD player but if i try to open the DVD from "My Computer" the disc appears to be blank. This also happend with DVD's where i have backed up data etc.
Also eveytime i start the laptop up it keeps trying to install two "Base System Device". I have tried allowing the laptop to install these devices but each time it tells me the device "was not installed correctly"
I am confused as to why this is and was just wondering if i had installed the correct drivers for the laptop or not or if perhaps my DVD drive is on t its way out.
Laptop Specs:
Hi-Grade Notebook
Pentium INtel T4200 Dual Core
1.75Gb RAM
300Gb HDD
Windows XP PRO SP3
Model No; W76S
I do have a genuine copy of Windows 7 Home Premium with a COA but im reluctant to install this without a fully working DVD Drive
thanks in advance
James
The Issue
I Have recently purchased a laptop with windows XP preinstalled on it (has COA key) and eveything seemed to be working until i updated the Webcam drivers. Suddenly the laptop stopped working and kept getting a BSOD so i re-installed XP and re-instlled the drivers for the laptop but now the DVD drive doesn't work properly.
When i insert a DVD film into the drive the film will play using Power Cyberlink DVD player but if i try to open the DVD from "My Computer" the disc appears to be blank. This also happend with DVD's where i have backed up data etc.
Also eveytime i start the laptop up it keeps trying to install two "Base System Device". I have tried allowing the laptop to install these devices but each time it tells me the device "was not installed correctly"
I am confused as to why this is and was just wondering if i had installed the correct drivers for the laptop or not or if perhaps my DVD drive is on t its way out.
Laptop Specs:
Hi-Grade Notebook
Pentium INtel T4200 Dual Core
1.75Gb RAM
300Gb HDD
Windows XP PRO SP3
Model No; W76S
I do have a genuine copy of Windows 7 Home Premium with a COA but im reluctant to install this without a fully working DVD Drive
thanks in advance
James