Fitbit suggests rash sufferers take a break from the wearable

By Shawn Knight
Feb 12, 2015
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  1. Fitbit's activity trackers have a history of causing rashes and apparently, its latest revision isn't exempt. With one recall already under its belt, the company's solution to solve similar issues with its new Surge band is rather simple: take if...

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  2. Uncle Al

    Uncle Al TS Evangelist Posts: 3,347   +1,990

    One would think they would have / should have completely tested the product and make the necessary adjustments to avoid any kind of dermatological issues. The suggestion that the wearer should just not wear it for awhile is unacceptable and strongly suggests they were aware of the issue before it went to market or simply do not care about their customers. In either case, it certainly convinced me not to buy one and to spread the word to my friends that are thinking about it. One also wonders that after having the same problem with an earlier product, why arn't they adjusting the formulation of the material or going with one that is considered neutral???
  3. Camikazi

    Camikazi TS Evangelist Posts: 925   +284

    You really can't get around this issue unless you make it out of breathable material. The same thing happens with a watch when it is on too tight and the only way around it is to take it off for a while. This isn't a reaction to the material it is liquid or sweat getting trapped between the skin and the band and basically baking your skin I had that happen as a kid when I would put my watch on too tight for too long. You can't wear something made of materials that don't breath that tight (tight enough to leave marks like in the picture) for long periods and not expect to experience problems, your skin needs air in order to do its job.

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