Following the 8 steps, can't run malware bytes or super anti-spyware

By jak5001
Jun 3, 2009
  1. I am going through the 8 steps of removing virus/trojan from computer and have downloaded malware bytes programme, however it will not run. Just refuses to open, so I skipped that step and moved to SuperAntiSpyware but that just crashes out. I have disabled all running antivirus software but still nothing works... Any Ideas? Thanks, Jak
  2. greed

    greed TS Rookie

    Sorry for not noticing the Malware team. Just forget about this, wait for the Malware team.
  3. snowchick7669

    snowchick7669 TS Maniac Posts: 660

    Hi jak5001,

    I would suggest waiting until a member of the Malware team can assist you, their names will be in purple

    Try not to take advice from anyone else in the mean time :)
  4. kritius

    kritius TS Guru Posts: 2,084

    Malwarebytes not running

    Please download and try running this: randmbam.exe

    It will try to create random names and shortcuts for Malwarebytes Anti Malware(MBAM) if you have it installed already.

    Once done, try running a scan again
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