Solved Computer infected, do I upgrade OS or clean Malware first?

[Shinritox]

Spamlike content, requires admin.
So I'll attach it intead

 

[Broni]

Fix result of Farbar Recovery Scan Tool (x64) Version: 29-07-2017
Ran by LocalAdmin (27-08-2017 02:36:51) Run:2
Running from C:\Users\LocalAdmin.R9KZHA4\Desktop
Loaded Profiles: LocalAdmin (Available Profiles: LocalAdmin & Administrator)
Boot Mode: Normal
==============================================

fixlist content:
*****************
GroupPolicy: Restriction <==== ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <==== ATTENTION
BHO-x32: No Name -> {FB4F6285-4C32-49F2-950F-A5998F9CEC6C} -> No File
Toolbar: HKU\.DEFAULT -> No Name - {5347542D-5636-006A-76A7-7A786E7484D7} - No File
2013-07-22 19:19 - 2014-07-08 12:08 - 0000915 _____ () C:\Users\LocalAdmin.R9KZHA4\AppData\Roaming\coreavc.ini
2014-05-20 21:20 - 2014-05-20 21:20 - 0000000 _____ () C:\Users\LocalAdmin.R9KZHA4\AppData\Roaming\Microsoft\102.tmp
2013-09-21 23:30 - 2013-09-21 23:30 - 0000000 _____ () C:\Users\LocalAdmin.R9KZHA4\AppData\Roaming\Microsoft\E8D7.tmp
2013-07-21 12:04 - 2013-07-21 12:25 - 0010752 _____ () C:\Users\LocalAdmin.R9KZHA4\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2017-03-22 23:01 - 2017-05-09 09:53 - 0000600 _____ () C:\Users\LocalAdmin.R9KZHA4\AppData\Local\PUTTY.RND
2016-07-18 18:39 - 2016-07-18 18:39 - 5117952 _____ () C:\Users\LocalAdmin.R9KZHA4\AppData\Local\ResPacketT.dll
2015-01-15 21:11 - 2015-01-15 21:11 - 0000000 _____ () C:\Users\LocalAdmin.R9KZHA4\AppData\Local\{EAC3C051-5B65-4BB6-8603-125156EC2D87}
2017-07-12 18:36 - 2017-07-12 18:36 - 0051124 _____ () C:\ProgramData\agent.1499848547.bdinstall.bin
2017-07-12 19:32 - 2017-07-12 19:32 - 0480136 _____ () C:\ProgramData\cl.1499849406.bdinstall.bin
2017-07-12 19:32 - 2017-07-12 19:32 - 0074895 _____ () C:\ProgramData\cl.kit.1499849373.bdinstall.bin
2017-07-12 19:35 - 2017-07-12 19:35 - 0057154 _____ () C:\ProgramData\dm.1499852042.bdinstall.bin
ContextMenuHandlers1: [Advanced SystemCare] -> {2803063F-4B8D-4dc6-8874-D1802487FE2D} => -> No File
ContextMenuHandlers2: [Advanced SystemCare] -> {2803063F-4B8D-4dc6-8874-D1802487FE2D} => -> No File
ContextMenuHandlers4: [Advanced SystemCare] -> {2803063F-4B8D-4dc6-8874-D1802487FE2D} => -> No File
Task: {BB9A93B0-AEE5-4776-8790-9BAC68A18754} - \ASC10_SkipUac_LocalAdmin -> No File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\TEMP:373E1720 [134]

*****************

"C:\WINDOWS\system32\GroupPolicy\Machine" => not found.
HKLM\SOFTWARE\Policies\Google => key not found.
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer => key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FB4F6285-4C32-49F2-950F-A5998F9CEC6C} => key not found.
HKLM\Software\Wow6432Node\Classes\CLSID\{FB4F6285-4C32-49F2-950F-A5998F9CEC6C} => key not found.
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{5347542D-5636-006A-76A7-7A786E7484D7} => value not found.
HKLM\Software\Classes\CLSID\{5347542D-5636-006A-76A7-7A786E7484D7} => key not found.
"C:\Users\LocalAdmin.R9KZHA4\AppData\Roaming\coreavc.ini" => not found.
"C:\Users\LocalAdmin.R9KZHA4\AppData\Roaming\Microsoft\102.tmp" => not found.
"C:\Users\LocalAdmin.R9KZHA4\AppData\Roaming\Microsoft\E8D7.tmp" => not found.
"C:\Users\LocalAdmin.R9KZHA4\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini" => not found.
"C:\Users\LocalAdmin.R9KZHA4\AppData\Local\PUTTY.RND" => not found.
"C:\Users\LocalAdmin.R9KZHA4\AppData\Local\ResPacketT.dll" => not found.
"C:\Users\LocalAdmin.R9KZHA4\AppData\Local\{EAC3C051-5B65-4BB6-8603-125156EC2D87}" => not found.
"C:\ProgramData\agent.1499848547.bdinstall.bin" => not found.
"C:\ProgramData\cl.1499849406.bdinstall.bin" => not found.
"C:\ProgramData\cl.kit.1499849373.bdinstall.bin" => not found.
"C:\ProgramData\dm.1499852042.bdinstall.bin" => not found.
HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers\Advanced SystemCare => key not found.
HKLM\Software\Classes\CLSID\{2803063F-4B8D-4dc6-8874-D1802487FE2D} => key not found.
HKLM\Software\Classes\Drive\ShellEx\ContextMenuHandlers\Advanced SystemCare => key not found.
HKLM\Software\Classes\CLSID\{2803063F-4B8D-4dc6-8874-D1802487FE2D} => key not found.
HKLM\Software\Classes\Directory\ShellEx\ContextMenuHandlers\Advanced SystemCare => key not found.
HKLM\Software\Classes\CLSID\{2803063F-4B8D-4dc6-8874-D1802487FE2D} => key not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{BB9A93B0-AEE5-4776-8790-9BAC68A18754} => key not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ASC10_SkipUac_LocalAdmin => key not found.
"C:\ProgramData\TEMP" => ":373E1720" ADS not found.

==== End of Fixlog 02:37:59 ====

 

[Broni]

Last scans....

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
Make sure the following options are checked:

• Internet Services
• Windows Firewall
• System Restore
• Security Center
• Windows Update
• Windows Defender
• Other Services

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

Download Sophos Free Virus Removal Tool and save it to your desktop.

• Double click the icon and select Run
• Click Next
• Select I accept the terms in this license agreement, then click Next twice
• Click Install
• Click Finish to launch the program
• Once the virus database has been updated click Start Scanning
• If any threats are found click Details, then View log file... (bottom left hand corner)
• Copy and paste the results in your reply
• Close the Notepad document, close the Threat Details screen, then click Start cleanup
• Click Exit to close the program

 

[Shinritox]

Results of screen317's Security Check version 1.014 --- 12/23/15
x64 (UAC is enabled)
Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Defender
Bitdefender Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 67
Visual Studio Extensions for Windows Library for JavaScript
Java version 32-bit out of Date!
Adobe Flash Player 26.0.0.151
Mozilla Firefox (43.0.1)
Google Chrome (60.0.3112.113)
Google Chrome (SetupMetrics...)
````````Process Check: objlist.exe by Laurent````````
Emsisoft Anti-Malware a2service.exe
Bitdefender Bitdefender Security vsserv.exe
Bitdefender Bitdefender Device Management DevMgmtService.exe
Bitdefender Agent ProductAgentService.exe
Bitdefender Bitdefender Security updatesrv.exe
Common Files Bitdefender SetupInformation Bitdefender RedLine\bdredline.exe
Bitdefender Bitdefender Security bdagent.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````

 

[Shinritox]

Farbar Service Scanner Version: 27-01-2016
Ran by LocalAdmin (administrator) on 31-08-2017 at 14:42:26
Running from "C:\Users\LocalAdmin.R9KZHA4\Downloads"
Microsoft Windows 8 Enterprise (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

[Shinritox]

Oh fss was apparently blocked by BitDefender, erm do I need to rescan with it?

 

[Broni]

FSS log looks fine.

 

[Broni]

I still need Sophos log.

 

[Shinritox]

Oops, erm there isn't a log for Sophos. I can't click details because 0 threats found... I'll attach a screenshot

 

[Broni]

Update Firefox to the current version.

Update your Java version here: https://www.techspot.com/downloads/6463-java-se.html
Alternate download: http://www.java.com/en/download/manual.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

===============================================

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

7. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

11. Please, let me know, how your computer is doing.

 

[Broni]

The issue seems to be resolved.

 

[Shinritox]

Hm, disk usage sometimes still get used to 100%
Instead of System, its now Service Host: Local System..
other than that, programs such as BitDefender and Emisoft anti virus also have seen high disk usage...
Why does Emisoft sometimes have highdisk usage despite not been activated? (Is it auto update? Should I uninstall it?)

Or maybe I should just upgrade my OS since mine is kind of outdated

 

[Broni]

In this forum, we make sure, your computer is free of malware and your computer is clean
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.
Good luck

 

[Shinritox]

Ah okay. Thank you for your time
Will donate!

 

[Broni]

You're very welcome