Freezing & blue screens

Status
Not open for further replies.
Dmusic.sys is part of the Kernel-Mode WDM Audio Components. The crash was because it isn't loaded. The following files are listed in the dump as unloaded, but they also belong to the above. I don't know whether they should be loaded or not (dmusic looks like it should be). I'll have to see if I can find some more info.

kmixer.sys
drmkaud.sys
DMusic.sys
aec.sys
swmidi.sys
splitter.sys
 
View attachment 9493

This minidump was produced from a bluescreen that happened while the computer was not in use and the screensaver was on.

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 95deff5f, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000008, value 0 = read operation, 1 = write operation
Arg4: 95deff5f, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: 95deff5f

CURRENT_IRQL: 2

FAULTING_IP:
+ffffffff95deff5f
95deff5f ?? ???

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: GoogleDesktopDi

LAST_CONTROL_TRANSFER: from 8052bf93 to 95deff5f

POSSIBLE_INVALID_CONTROL_TRANSFER: from 8052bf8e to 8052be36

STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
95cecaf8 8052bf93 95cecb14 0000000a 00000000 0x95deff5f
95cecc14 8065d5ef 00000001 00000008 88beb858 nt!RtlCaptureStackBackTrace+0x2b
95cecc40 806565bb 88beb800 8974d2b8 88e01818 nt!VerifierIoAllocateIrp1+0x5b
95cecc78 8057f297 00000004 00000001 95cecd64 nt!IovAllocateIrp+0x1d
95cecd00 80578038 00000540 00000534 00000000 nt!IopXxxControlFile+0x379
95cecd34 8054060c 00000540 00000534 00000000 nt!NtDeviceIoControlFile+0x2a
95cecd34 7c90eb94 00000540 00000534 00000000 nt!KiFastCallEntry+0xfc
0355fc04 00000000 00000000 00000000 00000000 0x7c90eb94


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: CPU_CALL_ERROR

Followup: MachineOwner
---------
*** Possible invalid call from 8052bf8e ( nt!RtlCaptureStackBackTrace+0x26 )
*** Expected target 8052be36 ( nt!RtlWalkFrameChain+0x0 )
Click to expand...
 
Probably caused by hardware with the process being GoogleDesktopDi. Some of the other dumps had a Google something or other as the process. Couldn't find much info on it. What is it?
 
ok, I really think the graphics are at play here somehow.

I haven't used any dvd's/itunes media lately as I know it causes problems but I tried to play films/video clips on itunes and the video is really poor, as in not smooth/jumpy - on 2 screens.

I have 3 monitors, 2 being extended desktops.
I choose the middle monitor as my default one and have another monitor either side, itunes/video playback is smooth in the middle monitor but if I move to to either side it is jumpy & not smooth.

I changed video cards again back to my original as the one in is a test replacement, no improvement, video will only play smoothly in the centre screen. This centre screen was listed as;
3. Plug and Play Monitor on Radeon X1600 Series Secondary

So I swap the cables at the back of my computer so that now the centre screen is attached to my mobo and both side monitors are running of the graphics card, I then select the centre monitor as my default again.
Centre screen is listed as:
2. Plug and Play Monitor on ATI Radeon Xpress 200 series

Again the same result, video will only play smoothly on the centre monitor which is now the built in video/mobo rather than the graphics card.

I thought this odd that video will only play properly on my primary monitor.

Edit: Sure enough if I go into properties and select a different monitor to be my primary monitor - then that is the only screen video will play smoothly on, if I leave a video clip playing and move it to any other 2 screens then they run poorly and eventually itunes crashes.
 
Been pushing the computer with video etc and it froze twice, both time I received this notice upon restarting
Hardware failure: replace failed component

Thank you for submitting an error report.

Problem description

The error was caused by an unrecoverable hardware error which forced the operating system to stop functioning.

Although we know the problem is caused by a hardware component, unfortunately the error report does not contain enough information to tell us the specific component. More than likely the problem is being caused by problems with one or more of the following computer components:

Random Access Memory (RAM)
System board
Central Processing Unit (CPU)
Power supply
Recommendations

If you have received this error more than once, it could indicate a serious problem with your computer. We recommend that you do the following:

Back up your files to avoid data loss in case of a complete hardware failure.
Contact the original manufacturer of your computer or your local computer repair shop. Either will have advanced hardware diagnostics to determine the specific component which is failing.
Click to expand...
 
I tried to find some info on 'CPU_CALL_ERROR' from the last dump. Going by this THREAD, it indicates a motherboard problem (post #5), and it does seem to have been fixed by replacing the motherboard. The symptons do seem to be the same as yours, e.g. media players.
 
I think that is most likely Peter, I'll look into a mobo replacement, preferably with the same chipset & see fi I can keep my files.
 
New Motherboard: MSI RS482M4-FD MS-7191 Skt 939

I downloaded the debugger on the laptop here and it appears to be related to the SATA driver? , jeez oh for an IDE single hard drive, well I am trying to preserve the existing data on my harddrive after changing the mobo so.......

Just realised that the mobo did not come with a cd or drivers, so I am downloading the ATI system drivers here and will burn to CD to see if installing them will solve my problem.

Just for info, if I do get this sorted I will come back and describe my mobo replacement just in case anyone is following this and plans the same as there are important points to note when changing that I learned, not that I know what I'm doing mind.
 
Haha this is turning into my own blog!

So AVG was the ***** that stopped my mobo replacement (still to be detailed)

Everything looks fine now, I can boot ok, BUT
I have 3 monitors and only the 2 monitors on the graphics card work
One monitor is not working, when I right click and go to settings there are only 2 monitors, my monitor attached to the motherboard is blank.

Not sure how to solve that at present.
 
I dont seem to have vga/graphics from my new mobo, the graphics gives me 2 screens, the 3rd monitor that is attached to the motherboard is blank.

In the device manager I have 2 plug and play monitors(graphics card)
If I could get back to my 3 screen setup I could perhaps measure any progress. help?

How can I get my mobo vga working?
 
Some motherboards disable the onboard graphics when the PCI-E slot is occupied. See if you can find a setting in the BIOS relating to onboard graphics. The only setting I could find in the manual is for the primary graphics adapter - auto or PCI mode.
 
Good man! Yep it was a bios setting, everything looks good now.

I will catch up on my work/emails and test the system out with the new mobo to see if it seems more stable.
 
So far so good, just a recap on how I changed my motherboard in case anyone reads this and intends on doing the same and is running Windows XP.

First I used Files & Settings transfer wizard to put a copy of all my files/settings on another computer(laptop) that was on my home network as a backup.

***Remove any virus programs.

I then went into device manager, doubled clicked on IDE ATA/ATAPI controllers, the main controller driver needs to be changed, select
'don't search I will choose the driver to install'
Then select 'Standard Dual-Channel PCI IDE Controller' as the driver for your controller.

Then I shut down the computer and replaced the motherboard.

I clicked Delete to get into the BIOS settings upon restarting it, to set the correct time which is important, I also made sure my CPU/memory was fine and the temp of the cpu was looking good and set the boot up sequence to
1/ CD
2/ Hard drive
3/ Floppy

I also had to set SATA in my bios to Raid which would depend on your hard drive setup.

Saved & exit.

Put Windows CD in the drive and let the system boot.

Windows then loads drivers and prompts you to
1/ Install or
2/ Repair using recovery console

I select INSTALL, windows then detects XP is already installed and asks if you wish to repair it which you agree to, windows files are then copied and the system will reboot back into wiondows with all your existing files/settings still there.

***AVG caused me problems when trying to boot up after the mobo change so I would probably recommend removing any virus program before you started this.

Note if like me you have SATA raid you may need the mobo drivers on floppy disk which is worth doing at the start, I had a laptop so managed to create them while half way through the process, when windows loads from the CD the first time it says at the bottom Press F6 if you need to load sata or raid drivers, if you don't do this windows may not see the hard drive.

Well that worked for me and my course of action after reading up on what to do and it enabled me to replace my motherboard with Windows XP installed and keep all my current files/settings.
___________________________________________________

I have run media/films & music in the background this morning and its steady as a rock, it would normally have frozen several times so I believe the motherboard was at fault so this thread will hopefully come to rest, thank you peterdiva for persisting with me along the way, very much appreciated!
 
Status
Not open for further replies.

Similar threads

mongeese
  • Locked
How to stop everyone from spying on you (for free)
Replies
13
Views
3K
GomerPyle
G
ToshiCG
Blue screens and random restarts
Replies
3
Views
2K
Cycloid Torus
Cycloid Torus
mongeese
Zen 2 might not offer the IPC increase you expect
2 3 4
Replies
77
Views
7K
bobhumplick
B

Latest posts

Back