G.Skill starts paying buyers $20 to $25 from $2.4 million settlement over misleading RAM speeds

midian182

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Winners & losers: G.Skill has started paying customers who joined a $2.4 million class action settlement over claims that it misled buyers about the speeds of its DDR4 and DDR5 memory. Those set to receive payouts shouldn't start shopping for a yacht, though: claimants are receiving around $20 to $25.

The payments began landing this week, six months after the settlement was announced. Screenshots shared online show one claimant receiving $19.68 through Zelle, while two others reportedly received $24.60 each. As is usually the case with class actions, the amount depends on how many valid claims were filed and the number of qualifying products each person purchased.

The settlement administrator began issuing payments on August 18, following final court approval on June 9. The deadline to submit a claim passed on April 7, so anyone who forgot to file is out of luck.

The lawsuit, filed in 2022, accused G.Skill of deceptively advertising desktop DDR4 and DDR5 modules at speeds they couldn't achieve out of the box (I.e., they needed to be overclocked).

Also read: Testing AMD's EXPO Ultra Low Latency Memory

The plaintiffs argued that buyers were not clearly told they would need to enable an overclocking profile or adjust BIOS settings to reach the figures printed on the packaging.

Modern memory kits usually boot using conservative JEDEC settings. Hitting their advertised speeds often requires enabling Intel's XMP or AMD's EXPO, while the maximum stable speed also depends on the processor's integrated memory controller and the motherboard. This is something most PC enthusiasts understand, but the case centered on whether the distinction was made sufficiently clear to less experienced buyers.

The settlement covers US residents who purchased non-laptop G.Skill DDR4 products rated above 2,133 MHz or DDR5 products rated above 4,800 MHz between January 31, 2018, and January 7, 2026. Claimants could include up to five purchases per household without receipts, but proof was required for additional products.

G.Skill denied wrongdoing and maintained that its memory was correctly labeled and performed as advertised. Settling allowed the company to end the litigation without a court deciding whether it violated consumer protection laws or breached express warranties.

In addition to the payouts, G.Skill agreed to change its packaging, product pages, and specifications supplied to retailers. Rated speeds will be described as "up to" figures, accompanied by a warning that overclocking or BIOS adjustments are required and that maximum performance depends on the motherboard and CPU.

Of the $2.4 million fund, up to $800,000 was allocated to attorneys' fees and $295,000 to administration. Earlier court filings estimated that about $1.17 million would remain for buyers, which is why the payments aren't going to fund anyone's next high-end memory upgrade.

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I can't say much about this settlement, but I did get paid $37 from Amazon from the class action suit about their poor Prime cancelation practices.

I think I maybe paid for 2 months of Prime 5 or 6 years ago and it was only because I forgot to go and cancel the free membership after using it to get free shipping on an order (you go to check out, you're prompted with FREE Prime for a month and you get free 2-day shipping). I guess I got my money back plus a few extra bucks because at the time monthly membership cost was $12.99 a month.

While class actions are always nice to hear about, the general outcome is the everyday person gets a few pennies back while the fine is just a pittance to the company. The fine doesn't reclaim all of the profits the company made from their bad/illegal practices. All these companies learn is that they can make bank off of doing immoral and possibly illegal stuff.
 
$20 to $25 payout? I wonder how they decided what each person got as I only received $4.98. Maybe it's $5 for each different kit up to the 5 kits you could claim.
 
$20 to $25 payout? I wonder how they decided what each person got as I only received $4.98. Maybe it's $5 for each different kit up to the 5 kits you could claim.
Perhaps that'd what they're paying out before lawyers take most of the money. This is fairly basic stuff when building a PC and seems more like the users have no business building custom PCs if they don't understand the parts they're using. G.Skill is far from the only brand selling kits rated to run at speeds higher than what "non overclocked" speeds run at. It also seems like what needs "overclocked" AMDs memory bus or multiplyer, not the RAM.

Someone correct me if I'm wrong as I only run AMD cpus on my desktops, but doesn't Intel handle higher memory frequencies better than AMD?
 
I don't see any justice in this suite. This has always been the practice of every memory product producer I have used so they should all be sued or none of them. But going forward, it probably is a good idea to add the disclaimer of "up to" the speed rating to prevent misunderstanding among neophyte upgraders and system builders.
 
I just happened to see the sign up for the settlement on a random website and I did buy the ram. I already knew when I bought it what I had to do to get the ram up to the "rated speed", but I can see how someone could misinterpret the rating as advertised. Have you ever just been looking around a Microcenter or Best Buy and listened to some of the conversations by other customers or even between the customers and the employees? Talk about the blind leading the blind or themselves.
 
I got $226. I have no idea how they calculated it, but I have bought MANY kits during the date span or the class action and I submitted them all.

Same with the Corsair settlement.

Sadly, even combining them both I still can't afford to buy RAM now.
 
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