My Vaio (Windows XP SP3) has been crashing consistently while I'm watching videos on my PC through iTunes. It doesn't crash while playing music, just videos. I've played a couple of home videos through Media Player and they play fine, even an 18-min video. The system log is showing a system Error (102) 1003. I've tried un-installing and re-installing iTunes but that didn't help. I attached the last two minidumps; I don't have the program to read them. ANy help would be appreciated.