Google adding call recording and transcribing features to its phone app

midian182

Posts: 5,682   +43
Staff member

XDA Developers and 9to5Google did some APK breakdowns to take a closer look at the feature, which the former publication managed to fully activate in version 44 of the Google Phone app.

Once the feature rolls out, users will see a ‘Record’ button in the UI during any incoming or outgoing call. Tapping this button once will start recording the call and a second tap will end the recording. Afterward, you can listen to the audio from the call log, and a button allows the call to be shared as a .WAV file.

One very cool addition should be the ability to view a transcript of any recorded call, which will likely use the same technology behind the Google Recorder app. The feature will certainly be appreciated by anyone carrying out phone interviews.

Being able to record calls does bring up some legal issues. When first activating the feature, a dialog box will remind users that many jurisdictions require the consent of both parties when recording calls. To protect itself from liability, Google plays a pre-recorded message to other parties informing them that they’re being recorded and when the recording ends.

It’s likely that the features will arrive on Pixel devices first, and they may be exclusive to the phones in certain locations. Xiaomi has announced, however, that the Google Phone app will come pre-installed on all the phones it sells in Europe.

Image credit: The Yooth via Shutterstock

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Uncle Al

Posts: 6,946   +5,229
Being able to record calls does bring up some legal issues. When first activating the feature, a dialog box will remind users that many jurisdictions require the consent of both parties when recording calls. To protect itself from liability, Google plays a pre-recorded message to other parties informing them that they’re being recorded and when the recording ends.

Somebody might want to clue in Google that playing the message AFTER the call doesn't relieve them from liability no more than a bank robber saying "I'm sorry" after he robs the bank ......
 
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wiyosaya

Posts: 5,133   +3,224
IMO, the article title should be: "Google Implements Yet Another Way to Spy on its Customers."

Being able to record calls does bring up some legal issues. When first activating the feature, a dialog box will remind users that many jurisdictions require the consent of both parties when recording calls. To protect itself from liability, Google plays a pre-recorded message to other parties informing them that they’re being recorded and when the recording ends.

Somebody might want to clue in Google that playing the message AFTER the call doesn't relieve them from liability no more than a bank robber saying "I'm sorry" after he robs the bank ......
Maybe gagme is trying to get this in front of the Supreme Court. :laughing:
 

mailpup

Posts: 7,547   +696
TS Special Forces
Being able to record calls does bring up some legal issues. When first activating the feature, a dialog box will remind users that many jurisdictions require the consent of both parties when recording calls. To protect itself from liability, Google plays a pre-recorded message to other parties informing them that they’re being recorded and when the recording ends.

Somebody might want to clue in Google that playing the message AFTER the call doesn't relieve them from liability no more than a bank robber saying "I'm sorry" after he robs the bank ......
I don't think that's what the article is trying to say. It's the wording that might be unclear. It's saying Google plays a message to inform them they are being recorded and they are also informed that the recording of the conversation has ended. That's how I read it anyway.
 

Danny101

Posts: 1,292   +513
All calls are recorded. By a faceless entity called Echelon. However, this will be helpful for all calls to corporate sales, service, and warranty departments when it comes to protecting yourself from these liars, 'cough' Comcast, Century Link, AT&T, Hughes Network, Spectrum, & the like business practices. "You are being recorded for quality assurance." Well, back at you!
 
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