Google redirect virus... frustration

By ExMil ยท 22 replies
Jul 5, 2010
  1. Hi all

    Please forgive my ignorance/stupidity but I have tried so many different things that I am now TOTALLY CONFUSED

    I got this virus/problem some months ago and managed to get rid of it....eventually

    I now have the problem again and have tried so many different things that I am confused

    I have a pc running xp, ie8, and have paretologic anti-virus PLUS, regcure, and have also tried combofix and trojan remover.

    I really need help starting from scratch as it is driving me insaaaaaaaane!
  2. Broni

    Broni Malware Annihilator Posts: 54,258   +383

  3. ExMil

    ExMil TS Rookie Topic Starter

    Logs ...some as attachments

    Thanks for your help

    text is too long to paste so have attached the logs and zip file

    Attached Files:

  4. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Please, never zip any files.

    Note: If you have a previous version of TDSSKiller downloaded please delete it now and download a fresh copy using the links provided below

    Download TDSSKiller and save it to your Desktop.
    Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
    Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

    If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
    When it is done, a log file should be created on your C: drive called TDSSKiller.txt please copy and paste the contents of that file here.

    Attached Files:

  5. ExMil

    ExMil TS Rookie Topic Starter

    tdsskiller file

    too long to paste so attached instead


    Attached Files:

  6. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Good :)

    Delete your TDSSKiller file, download fresh one and post new log.

    Also, delete your GMER file, download fresh one and post new log.
  7. ExMil

    ExMil TS Rookie Topic Starter

    logs attached

    Both tdss and gmer files attached


    Attached Files:

  8. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Looks good :)
    How is redirection issue?

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  9. ExMil

    ExMil TS Rookie Topic Starter

    Redirection seems to have stopped.

    I am now downloading combofix again

    When I have used it previously it keeps telling me that AVG is running but I cannot find any avg files on my pc...I stopped using that program ages ago.

    I'll post the combofix.txt asap

  10. ExMil

    ExMil TS Rookie Topic Starter


    file attached

    thanks again

    Attached Files:

  11. ExMil

    ExMil TS Rookie Topic Starter i need to leave all these items on my desktop now or can I delete them or some of them if so what can I get rid of?

  12. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    I'm glad to hear good news :)

    We'll do cleanup at the very end, when we know for sure, your computer is totally clean.

    I suggest, you uninstall DriverCure and RegCure.
    Registry tools are not recommended and here is why:
    Drivers shouldn't be updated in bunches. They're better left alone, unless there is a problem.
    Then, you can find that one particular driver online - no special programs needed.

    Please, uninstall ParetoLogic\Anti-Virus PLUS. You can't run two AV programs. You have already AVG running.

    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    uInternet Settings,ProxyServer = http=

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.


    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
  13. ExMil

    ExMil TS Rookie Topic Starter



    Here is the latest txt

    My preferred anti-virus is Pareto

    Even though you/my system says I am running avg..I cannot find any trace of it and if I were to delete any anti-virus i would prefer to delete the avg


    Attached Files:

  14. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    That's fine.
    To remove AVG traces, please run AVG Remover:

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.


    Download OTL to your Desktop.

    * Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    * Under the Custom Scan box paste this in:

    drivers32 /all
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\user32.dll /md5
    %systemroot%\system32\ws2_32.dll /md5
    %systemroot%\system32\ws2help.dll /md5
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

    * Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  15. ExMil

    ExMil TS Rookie Topic Starter


    txt files attached

    Attached Files:

  16. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Update your Java version here:
    Uninstall all previous Java versions, through Add\Remove (Programs & Features in Vista/7).


    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      DRV - File not found [Kernel | On_Demand | Stopped] -- C:\ComboFix\catchme.sys -- (catchme)
      DRV - [2009/02/18 15:41:10 | 000,186,128 | ---- | M] (Kaspersky Lab) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\klif.sys -- (KLIF)
      O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} (Reg Error: Key error.)
      O16 - DPF: Garmin Communicator Plug-In (Reg Error: Key error.)
      O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - Reg Error: Key error. File not found
      O18 - Protocol\Filter\x-sdch {B1759355-3EEC-4C1E-B0F1-B719FE26E377} -  File not found
      [2010/07/11 16:35:08 | 000,000,000 | --SD | C] -- C:\ComboFix
      [2010/07/07 20:42:35 | 001,013,584 | ---- | C] (Kaspersky Lab) -- C:\Documents and Settings\Carlc.STARS05.000\Desktop\TDSSKiller.exe
      [2006/03/31 00:10:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
      @Alternate Data Stream - 186 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:CB0AACC9
      @Alternate Data Stream - 150 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
    • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
  17. ExMil

    ExMil TS Rookie Topic Starter

    result of fix

    results of fix attached

    Attached Files:

  18. ExMil

    ExMil TS Rookie Topic Starter

    otl log

    otl log attached

    Attached Files:

    • OTL.Txt
      File size:
      91.5 KB
  19. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Good :)

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.

    2. Go to Kaspersky website and perform an online antivirus scan.

    1. Disable your active antivirus program.
    2. Read through the requirements and privacy statement and click on Accept button.
    3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    4. When the downloads have finished, click on Settings.
    5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
      [*] Archives
      [*] Mail databases
    6. Click on My Computer under Scan.
    7. Once the scan is complete, it will display the results. Click on View Scan Report.
    8. You will see a list of infected items there. Click on Save Report As....
    9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
  20. ExMil

    ExMil TS Rookie Topic Starter

    kapersky scan results

    kapersky scan results file attached

    Attached Files:

  21. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    As you can see, some file(s) in this email folder is infected:
    C:\Documents and Settings\Carlc\My Documents\New Folder\Outlook Express\STARS.dbx
    I don't want to delete a whole folder, so you'll have to deal with it by yourself.
    If you don't have anything important there, simply empty the folder.
    If you do have something important, be very careful with any attachment in that folder.
    Scan any single attachment with your AV program before opening it.


    OTL Clean-Up
    Clean up with OTL:

    * Double-click OTL.exe to start the program.
    * Close all other programs apart from OTL as this step will require a reboot
    * On the OTL main screen, press the CLEANUP button
    * Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!:

    9. Please, let me know, how is your computer doing.
  22. ExMil

    ExMil TS Rookie Topic Starter


    Thanks for all your help

    Computer seems to be working fine right now

    Here's hoping it stays this way.

    Thanks again
  23. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Way to go!! [​IMG]
    Good luck and stay safe :)
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