Hello,
please be patient with me as I am not very experienced with computers, I ran the malwarebytes scan went to history but its empty, downloaded the other programme and ran it, I think 2 notepad logs appeared and its at this point ime stuck, I do not know how to zip up a log file and put it where it needs to go, and I am not sure how to post the other log to the forum!, I am sorry if I am not much help, but I hope you can still help me, I really apreaciate your help and hope you can take the time in guideing me through, if you think its not worth your valuable time then I understand, many thanks, marc