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Help on startup, device not found

By Kramez
Oct 27, 2009
  1. Hello everyone..

    After my somputer was shotdown one day it has never been the same :(

    when it starts It says no device was found
    serieal ch1 no device

    primary ide master not detected
    primary ide slave not detected
    secondary ide master [_nec dvd+rw nd-2100ad
    secandaty ide slave not detected

    anyone know what i can do

    thankyou in advance
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    That is saying saying that your computer cannot find the Harddrive
    Also note that this detection of a harddrive from your computer Bios settings is not a "driver" issue
    Does Windows start up? I suspect no, but just in case you have another Sata port (or other drive where Windows is located) that is actually working

    Turn off your computer
    Remove the power cord from the back of the computer
    Hold your computer ON button in for 30 secs (dispersing internal voltage)
    Let go of the ON button
    Put the power cord back in
    Turn ON the computer

    If the above doesn't work, you may have a harddrive fail, or the harddrive cable may have come loose inside the computer
    You will need to reseat your Harddrive cables internally (following all electrical and ansti-static recommendations as per your manual

    Did the above work?
    If not, please reply with your make and model of your computer and what you have tried so far
  3. Kramez

    Kramez TS Rookie Topic Starter

    Hello Kimsland Ty for the answer..

    but the solutions didnt work.. As you said windows does not work it comes the windows xp logo and then, it shots down and then it shows no device found... and the menu apears.. start windows normaly or some other options..
    The computer is a fujistsu siemens scaleo 600 ?? AMD.

    reset hardrive cables ?? how do i do that ?? i dont have any manual.. maybe i could find one online....

    I have also tried to do some things i BIOS but i dont have any idea of how it works. sow i dont wanna mess something up

    TY in adavance..
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well its not a Hard Drive fail if it gets to the Windows Logon screen
    And it seems the Bios is ok, but if you have changed anything in there, I suggest you run Bios Setup Defaults, which is in there somewhere too

    Here's a 3 more options

    Press F8 at startup, and then select "Last Known Good Configuration"


    You could try running CheckDisk (Checkdisk Xp, or Checkdisk Vista instructions) on your system

    Running Checkdisk from your Windows CD bootup:
    • Select the first R prompt, to log into the recovery console
    • Press 1 then Enter
    • Then type: chkdsk /r then press enter


    You can also run System Restore from XP Safe Mode Command Prompt

    Ideally let me know if any worked or not
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