Help with HP

By zag1402
Dec 15, 2010
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  1. Hi all well a work colleague asked me to have a look at his new hp pavilion dv6
    when you start it up it goes to primary hard disk self test gets to 3% then hangs ??
    if i put it in the dock on my pc it says that partition is not formated
    so what can i do and what is the problem
  2. zag1402

    zag1402 TS Rookie Topic Starter Posts: 26

    i had a bit of a look online and the word is that this laptop has cooling issues
    now i can get to f8 and the starting windows logo comes up and that is it
    what do you all think please help me
  3. Leeky

    Leeky TS Evangelist Posts: 3,797   +117

    If its "new" it needs returning to the manufacturer. Not being funny, but you touching the internals is going to invalid your friends warranty!

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