Inactive Help with possible multiple malware removal

[Smokinpr]

Well until recently I had known my computer was infected but since I almost never type personal information on it I feigned ignorance. I knew it was a bad idea and as always am paying the consequences. As far as the issues, I've been having numerous connection issues over the last month and at this point I can't connect to any video games that I frequent almost every day. Over the past month I've had to constantly switch between wired and wireless connection at varying intervals just to keep a decent connection. When I woke up this morning to check on a bot I run for an old game, for laughs, it had lost connection as was common in the last couple weeks. I did the usual of shutting it down and switching from the wired connection to wireless but unlike the norm it wouldn't work. I opened internet explorer and it was running fine with no interruptions. Which was also wierd since normally both wouldn't work. So, I went to work aggravated and thinking maybe a couple hours of shutdown for both the modem and Computer would fix the issue. Hours later when I came home still the same thing so I downloaded malware bytes and found NUMEROUS files and through countless scans have been able to lower it down to 2 reoccuring files in the svchost.

I'm not amazingly tech savvy so figured I'd come to those blessed with such knowledge for help with what I think is a serious issue. All I ask is that if/when someone does show up to help, they have patience since I work thurs-sun from 10am-9:30pm. Oh also, as of now my system is working fine aside from the inability to connect to game servers. So I SHOULD have no issues working in normal mode

 

[Smokinpr]

Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org
Database version: v2012.09.01.01
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Mike :: MIKES-PC [administrator]
Protection: Enabled
8/31/2012 11:10:25 PM
mbam-log-2012-08-31 (23-10-25).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 199548
Time elapsed: 4 minute(s), 20 second(s)
Memory Processes Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> 3788 -> Delete on reboot.
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> Delete on reboot.
(end)

 

[Smokinpr]

Gmer didn' create a log. Even after the 2nd runthrough I just did. I'll skip to the dds.

 

[Smokinpr]

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Mike at 23:52:47 on 2012-08-31
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3767.2284 [GMT -4:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe
C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Razer\Lycosa\razerhid.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Program Files (x86)\Razer\Lycosa\razertra.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
-netsvcs
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe
C:\Windows\explorer.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uWindow Title = Internet Explorer, optimized for Bing and MSN
mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv55c&r=27361210m455l0494z1k5a4782j502
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv55c&r=27361210m455l0494z1k5a4782j502
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Updater For Spam Free Search Bar: {20a0be68-8fd9-4539-8712-ce3d1c1fdfc6} - C:\Program Files (x86)\blekkotb\auxi\blekkoAu.dll
BHO: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
uRun: [NCsoft Launcher] C:\program files (x86)\ncsoft\launcher\NCLauncher.exe /Minimized
uRun: [kbtpc] "C:\Windows\System32\rundll32.exe" "C:\Users\Mike\AppData\Roaming\kbtpc.dll",Number_Positive
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Lycosa] "C:\Program Files (x86)\Razer\Lycosa\razerhid.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
dRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe -update activex
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.5.1.0.cab
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{1851F5D3-E31E-4FF8-A935-FD5277EE9B3C} : DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{1851F5D3-E31E-4FF8-A935-FD5277EE9B3C}\34963736F60303139303 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{1851F5D3-E31E-4FF8-A935-FD5277EE9B3C}\4656661657C647 : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{8192C47F-6A1B-475D-A522-A47F112D10F0} : DhcpNameServer = 75.75.75.75 75.75.76.76
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Updater For Spam Free Search Bar: {20a0be68-8fd9-4539-8712-ce3d1c1fdfc6} - C:\Program Files (x86)\blekkotb\auxi\blekkoAu.dll
BHO-X64: Updater For Spam Free Search Bar - No File
BHO-X64: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
BHO-X64: Spam Free Search Bar - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
TB-X64: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -k
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Lycosa] "C:\Program Files (x86)\Razer\Lycosa\razerhid.exe"
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
.
============= SERVICES / DRIVERS ===============
.
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-7-23 321104]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe [2010-9-24 868896]
R2 GREGService;GREGService;C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe [2010-1-8 23584]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-7-23 13336]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-8-31 655944]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2010-5-24 255744]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-7-23 2320920]
R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2010-7-23 243232]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 Lycosa;Lycosa Keyboard;C:\Windows\system32\drivers\Lycosa.sys --> C:\Windows\system32\drivers\Lycosa.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2012-09-01 03:17:08 20480 ----a-w- C:\Windows\svchost.exe
2012-09-01 02:01:41 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-09-01 02:01:41 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-08-31 18:40:02 -------- d-----w- C:\Users\Mike\AppData\Roaming\QuickScan
2012-08-31 18:39:47 -------- d-----w- C:\Users\Mike\AppData\Roaming\OpswatLogs
2012-08-31 18:39:34 -------- d-----w- C:\temp
2012-08-31 18:39:01 -------- d-----w- C:\Program Files (x86)\Common Files\supportsoft
2012-08-31 18:16:51 -------- d-----w- C:\Program Files (x86)\Common Files\Motive
2012-08-30 06:11:18 -------- d-----w- C:\Users\Mike\AppData\Local\TSVNCache
2012-08-29 19:07:00 -------- d-----w- C:\Program Files (x86)\Guild Wars 2
2012-08-29 03:50:58 -------- d-----w- C:\Users\Mike\AppData\Roaming\TortoiseSVN
2012-08-29 03:48:12 -------- d-----w- C:\Users\Mike\AppData\Roaming\Subversion
2012-08-29 03:47:20 -------- d-----w- C:\Program Files (x86)\Common Files\TortoiseOverlays
2012-08-29 03:47:19 -------- d-----w- C:\Program Files\TortoiseSVN
2012-08-29 03:47:19 -------- d-----w- C:\Program Files\Common Files\TortoiseOverlays
2012-08-20 22:06:47 73416 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-08-20 22:06:47 696520 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-08-17 03:51:00 472064 ----a-w- C:\Users\Mike\AppData\Roaming\kbtpc.dll
2012-08-02 08:44:25 -------- d--h--w- C:\Windows\AxInstSV
.
==================== Find3M ====================
.
.
============= FINISH: 23:55:55.84 ===============

 

[Smokinpr]

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/26/2010 12:10:54 AM
System Uptime: 8/31/2012 11:15:51 PM (0 hours ago)
.
Motherboard: Gateway | | NV55C
Processor: Intel(R) Pentium(R) CPU P6100 @ 2.00GHz | CPU | 919/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 220 GiB total, 103.935 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96c-e325-11ce-bfc1-08002be10318}
Description: Intel(R) Display Audio
Device ID: HDAUDIO\FUNC_01&VEN_8086&DEV_2804&SUBSYS_80860101&REV_1000\4&2E3491B0&0&0301
Manufacturer: Intel(R) Corporation
Name: Intel(R) Display Audio
PNP Device ID: HDAUDIO\FUNC_01&VEN_8086&DEV_2804&SUBSYS_80860101&REV_1000\4&2E3491B0&0&0301
Service: IntcDAud
.
==== System Restore Points ===================
.
RP191: 8/10/2012 1:42:03 AM - Restore Operation
RP192: 8/21/2012 6:12:06 AM - Scheduled Checkpoint
RP193: 8/28/2012 11:46:44 PM - Installed TortoiseSVN 1.7.8.23174 (64 bit)
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9.1 MUI
Advertising Center
Apple Application Support
Apple Software Update
AutoHotkey 1.0.48.05
Backup Manager Basic
CyberLink PowerDVD 9
D3DX10
Diablo II
Gateway InfoCentre
Gateway MyBackup
Gateway Power Management
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Updater
Guild Wars 2
Identity Card
ImagXpress
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Java(TM) 6 Update 27
Junk Mail filter update
Launch Manager
League of Legends
Malwarebytes Anti-Malware version 1.62.0.1300
Microsoft Office 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Pando Media Booster
QuickTime
Razer Lycosa
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
StarCraft II
System Requirements Lab CYRI
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Ventrilo Client
Welcome Center
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
World of Warcraft
.
==== Event Viewer Messages From Past Week ========
.
8/31/2012 2:53:38 PM, Error: Service Control Manager [7034] - The pcCMService64 service terminated unexpectedly. It has done this 2 time(s).
8/31/2012 2:53:05 PM, Error: Service Control Manager [7034] - The pcCMService service terminated unexpectedly. It has done this 1 time(s).
8/31/2012 2:53:00 PM, Error: Service Control Manager [7034] - The pcServiceHost service terminated unexpectedly. It has done this 1 time(s).
8/31/2012 2:52:57 PM, Error: Service Control Manager [7034] - The pcCMService64 service terminated unexpectedly. It has done this 1 time(s).
8/31/2012 11:52:36 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891
8/31/2012 11:52:36 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891
8/31/2012 11:16:14 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
8/31/2012 11:16:14 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
8/31/2012 11:16:13 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
8/31/2012 10:09:30 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Bonjour Service service to connect.
8/31/2012 10:09:30 AM, Error: Service Control Manager [7000] - The Bonjour Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/31/2012 10:08:41 AM, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\SOFTWARE' was corrupted and it has been recovered. Some data might have been lost.
.
==== End Of File ===========================

 

[Jay Pfoutz]

Hello, and welcome to TechSpot.

Please see here for the board rules and other FAQ.

Please feel free to introduce yourself, after you follow the steps below to get started.

Information

• From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a malware removal helper.
• Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
• If you have already asked for help somewhere, please post the link to the topic you were helped.
• We try our best to reply quickly, but for any reason we do not reply in two days, please reply to this topic with the word BUMP!
• Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

Please download and run TDSSKiller to your desktop as outlined below:

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

For Windows XP, double-click to start.
For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

-------------------------

Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

------------------------

Click the Start Scan button.

-----------------------

If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue

----------------------

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

--------------------

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.
Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

-------------------

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.


Also, include this scan:

Download AdwCleaner by Xplode onto your Desktop.

• Double click on AdwCleaner.exe to run the tool.
• Click on Search.
• A logfile will automatically open after the scan has finished.
• Please post the content of that logfile in your reply.
• You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.

 

[Smokinpr]

Hey and thank you for the response. The only change I made before I went to bed was I downloaded the free norton security suite offered with my comcast service. Unluckily the trojan keeps disabling the antivirus here and there so... Also I leave for work in a couple minutes

TDSSKiller: I was unable to even get the program downloaded. Whenever I click on the link I download it and no matter where I save it I keep getting a file instead of a folder. Double click on the file and it just asks me what program I want to open it with. Right click to see if I could see the option to run as admin but since its not an .exe I'm kind of puzzled.

*EDIT*- Had an extremely wierd occurence when I was trying to post this adcleaner log. Everytime I would press ctrl v it would freeze the browser. Did it 3 times in a row until I finally just did a right click paste.


# AdwCleaner v2.000 - Logfile created 09/01/2012 at 10:42:29
# Updated 30/08/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Mike - MIKES-PC
# Boot Mode : Normal
# Running from : C:\Users\Mike\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GY739PN0\adwcleaner.exe
# Option [Search]

***** [Services] *****

***** [Files / Folders] *****
Folder Found : C:\ProgramData\boost_interprocess
Folder Found : C:\ProgramData\Partner
***** [Registry] *****
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{20A0BE68-8FD9-4539-8712-CE3D1C1FDFC6}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{26C9E18C-3717-4BE1-A225-04E4471F5B6E}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{20A0BE68-8FD9-4539-8712-CE3D1C1FDFC6}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{26C9E18C-3717-4BE1-A225-04E4471F5B6E}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{20A0BE68-8FD9-4539-8712-CE3D1C1FDFC6}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{26C9E18C-3717-4BE1-A225-04E4471F5B6E}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{20A0BE68-8FD9-4539-8712-CE3D1C1FDFC6}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{26C9E18C-3717-4BE1-A225-04E4471F5B6E}
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{26C9E18C-3717-4BE1-A225-04E4471F5B6E}]
***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16421
[OK] Registry is clean.
-\\ Google Chrome v [Unable to get version]
File : C:\Users\Mike\AppData\Local\Google\Chrome\User Data\Default\Preferences
[OK] File is clean.
*************************
AdwCleaner[R1].txt - [1854 octets] - [01/09/2012 10:42:29]
########## EOF - C:\AdwCleaner[R1].txt - [1914 octets] ##########

 

[Jay Pfoutz]

We'll work with a different tool.

Download Farbar Recovery Scan Tool and save it to a flash drive.

Please make sure to download the 64-bit version.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

• • Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt
• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst64 and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to the disclaimer.
• Place a check next to List Drivers MD5 as well as the default check marks that are already there (if necessary)
• Press Scan button. It will do its scan and save a log on your flash drive.
• Close out of the message after that, then type in the text services.exe in to the "Search:" text box. Then, press the Search file(s) button, just as below:
  
  
  
  When done searching, FRST makes a log, Search.txt, on the C:\ drive or on your flash drive.
• Type exit in the Command Prompt window and reboot the computer normally
• FRST will make a log (FRST.txt) on the flash drive and also the search.txt logfile, please copy and paste the logs in your reply.

 

[Smokinpr]

Alright I tried to download the file on the infected computer but of coarse my antivirus disabled and it linked me something completely different. I will go out tomorrow and see if I can buy a flash drive after work and then attempt the program from a different computer. Just so you know the program it made me download was something called "download manager" which my antivirus detected as malicious.

 

[Jay Pfoutz]

Can you do the download on a different computer?

Let me know how this works out... we do have other options additionally.

 

[Smokinpr]

Haha. Sorry for the late response but life is complicating more and more everyday, as always.

But yes I was able to download it on the uninfected computer but I don't have the money to throw at a flash drive atm and don't have one laying around.

I will try again to download it on the infected computer and just see if I can run the test from the system itself. Sorry for the hassle but I have little to no disposable income which is why I am trying to redeem this computer.

 

[Jay Pfoutz]

Okay. Let's go back to Normal Mode, then...

ComboFix

Please download ComboFix

by sUBs
From BleepingComputer.com

Please save the file to your Desktop, but rename it first to svchost.exe

Important information about ComboFix

Before the download:

• Please copy and paste these instructions to Notepad and save to your Desktop, or print them - for easier access.
• It is important to rename ComboFix before the download.
• Please do not rename ComboFix to other names, but only the one indicated.

After the download:

• Close any open browsers.
• Very Important: Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Please visit here if you don't know how.
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
• Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
• If there is no Internet connection after running ComboFix, then restart your computer to restore back your connection.

Running ComboFix:

• Double click on svchost.exe & follow the prompts.
• It will attempt to install the Recovery Console:

• When ComboFix finishes, it will produce a report for you.
• Please post the "C:\Combo-Fix.txt" in your next reply.

Troubleshooting ComboFix

Safe Mode:

If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.

(To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
logo appears. A list of options will appear, select "Safe Mode.")

Re-downloading:

If this doesn't work either, try the same method (above method), but try to download it again, except name
ComboFix.exe to iexplore.exe, explorer.exe, or winlogon.exe.

Malware is known for blocking all "user" processes, except for its whitelist of system important processes such as iexplore.exe, explorer.exe, winlogon.exe.

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

 

[Jay Pfoutz]

Hello. Are you still with us?

Your thread has been marked as "Inactive" because of your lack of reply. Please let us know how your computer is running, or if you want to continue in this topic.

Thanks.