Inactive Help with Rootkit.Agent / Rootkit.Bubnix removal

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My wife's laptop got infected. I cleaned most of it but cannot shake the Rootkit.Agent / Rootkit.Bubnix. I repeatedly scan w/ malwarebytes and it keeps reloading. i have read other threads on this but not sure its a good idea to copy instructions for someone else's cpu.
 
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Please read the directions given here and when done, post the requested logs.
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