Recently I went to go play a game on my computer and on boot up it was really slow. It is so slow that I can't do anything on it. When I started a virus scanner it found an infection and then stopped running. I also tired to run a malware scanner and it did the same thing.
I can no longer even log into to my user profile it just says loading and then never actually gets there. I also have no start up discs or money to purchase them. I can't burn any disks because I can't even log on to my profile.
I've been trying to get into safe mode but I can't get there for some reason.
I am using a Toshiba Satellite Laptop running windows 8.1.
Please if anyone could help it would be greatly appreciated! I am a computer newbie.
I can no longer even log into to my user profile it just says loading and then never actually gets there. I also have no start up discs or money to purchase them. I can't burn any disks because I can't even log on to my profile.
I've been trying to get into safe mode but I can't get there for some reason.
I am using a Toshiba Satellite Laptop running windows 8.1.
Please if anyone could help it would be greatly appreciated! I am a computer newbie.