HP recalls millions of notebook charging cables due to potential fire hazard

Shawn Knight

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laptop hp recall fire

Hewlett-Packard has issued a voluntary recall on more than six million notebook power cables because they may pose a risk of a fire and burn hazard to customers. Specifically, around 5.6 million cables in the U.S. and 446,000 units in Canada are part of the recall.

The faulty AC power cords were distributed with HP and Compaq notebooks and mini notebooks as well as AC power cables bundled with accessories like docking stations sold from September 2010 through June 2012.

If you think your cable might be affected, HP recommends you should stop using it immediately.

laptop hp recall fire

HP says potentially affected power cords can be identified by a molded mark that reads "LS-15" on the adapter end of the cord. That said, not all power cords with the "LS-15" insignia are affected.

If your AC power cable does include the above mentioned marking, HP encourages users to enter their notebook product name, serial number and date code on their recall page to determine whether or not their cable is affected by the recall.

In the event you have a faulty cable, HP will replace it at no cost either by completing the form on the aforementioned website or by calling customer service.

According to the U.S. Consumer Product Safety Commission, HP has received 29 reports of cords overheating and melting or charring. This has resulted in 13 claims of minor property damage and two claims of minor burns.

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My AC power cord doesn't have the sticker, how do I check for the codes?
I had my HP Notebook PC bought in America but I'm using it here in the Philippines. I'm still trying to call HP but I'm only getting a managers voice mail. Also, less than a year after I bought my laptop, my battery will no longer hold a charge, I'm trying to figure out if its a battery or a cord problem.
I received an email about this product recall last November but I only had time to check my email today.:p

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