This device is configurable and seems to be made for older operating systems like vista, xp and even 2000 according to the operator's manual you can look up on line. The best advice I could derive for you would be to reboot the device(one of the tricks of the trade is to unplug the modem and wait three minutes and plug it back in, this clears the memory of the device which may be a problem) or reset it to factory defaults(it will probably need to be reconfigured if you do the latter). Also, how many pc's are connected to the system and what are their operating systems and what internet browsers do you use? I think the only browsers that are supported today go beyond what vista is capable of and surely xp and 2000 unless you use Mozilla firefox which I heard is capable of getting these os's online although I don't know for sure. There are instructions in the manual for disabling proxy settings which will make a pc not get online if it is enabled, although I don't think that is your problem from what you say if some of your pc's can use wi fi . Your best bet is to reboot the device or reset to factory defaults. There are instructions in the manual to login and configure the router (http://www.eastarkansasvideo.com/assets/d3g0804w-user-manual.pdf). You will need adobe reader to download it. A bit of bad news is that it has terrible reviews on amazon. It was posted on amazon on April 1, 2015, so it is indeed an older device. The ultimate best bet would be to junk it and get a new one or call your ISP and see what he can do for you. If this device is provided by your ISP you should ask for a newer model and have them configure it for you since they are responsible for it.
Last edited: Jul 12, 2018
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