Inactive I think I have a virus

[Broni]

I tried connecting to the internet and when I tried to load a website it just said the connection was cancelled by a remote server, could that server be the virus?

I'm not sure what to tell you.
Try to download Revo on your friend's computer.

 

[Havingphun]

Im at my house now and I'm downloading it onto my flash drive.

 

[Broni]

Still with me?

 

[Havingphun]

yes what should I do after I uninstall norton?

 

[Broni]

Did you uninstall Norton and Webroot using Revo?

 

[Havingphun]

yes.

 

[Broni]

OK. It's been a while since we communicate so update me on current computer issues.

Then....

Install ONE of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php
Update, run full scan, report on any findings.

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Post new OTL log (only one log will be produced).

 

[Havingphun]

Ok. The only problem now is that I can connect to the internet but websites will not load at all even if left for hours. I don't know if installed programs instantly become corrupt and broken by the virus anymore since you haven't given the go ahead on reinstalling programs yet.

 

[Broni]

For now...

Post new OTL log (only one log will be produced).

 

[Havingphun]

Hi Broni. Sorry about my inactivity. First of all I was at my friends house and just when I had to leave my laptop was able to load websites and use the internet. All I did was delete norton and webroot other than that I did nothing. I also now have enough money to make a new pc. So I'm gonna say goodbye for now. Also thanks alot, I can see you have alot on your hands here. Good Luck.

 

[Broni]

Very well.
Thank you for letting me know