IE very very slow

[Mesuri]

IE on my friend's computer has become very very slow, almost stationery. I have pinged servers OK so the connection to the outside world works. I can't see what is wrong. Any ideas how to troubleshoot/fix?

Many thanks

 

[cj20032005]

Have you tried reinstalling IE or looking for newer updates? Also, have you tried using another browser. Try using firefox or another browser.

Is the rest of your computer slow too? Check for spyware and viruses.

Look through all of your internet settings to make sure they are set right.

 

[Mesuri]

Hi, We're running a full scan now but as the computer has full security I don't think that'll be the issue. When it started going slow, my friend upgraded to IE8 (beta). Apparantly it has got progressively slower since a house move, It was getting DSL from NTL before.

 

[Mesuri]

Update information

Scan revealed no problems

Windows network diagnisis revealed:

Last diagnostic run time: 11/11/08 21:32:31
WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple loopback communication. Error -1.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry RSVP UDP Service Provider passed the loopback communication test.
error Provider entry RSVP TCP Service Provider could not perform simple loopback communication. Error -1.
error A connectivity problem exists with an installed LSP.
action Automated repair: Reset WinSock catalog
action Successfully executed: netsh winsock reset catalog
info System restart required

Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=VIA Rhine II Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=AXIS, Device=Intel(R) 536EP Modem, MediaType=PHONE, SubMediaType=NONE
info Network connection: Name=VMCLite, Device=Intel(R) 536EP Modem, MediaType=PHONE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn FTP (Passive): Error 12002 connecting to ftp.microsoft.com: The operation timed out
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.

It seems there is a problem in winsock that the computer says it is correcting but if it does, it makes no difference!