- Make sure devices are connected and powered on
- Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
- Click Problem Devices. Anything appear?
- If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
- On the other hand, if no devices are listed, tell me so
after I copy where can I paste it?
sorry for my english. my english is bad