[In progress] Microsoft Visual C++ Runtime Library Error

By slowishsnail
Dec 19, 2010
  1. Every time I open my Download folder an error message appears:

    Microsoft Visual C++ Runtime Library

    Runtime error!

    Program: C:\WINDOWS\explorer.exe

    This application
    has requested the Runtime to terminate in an unusual way.
    Please contact the application's support team for more information.

    This started a couple of days ago. When I click OK the folder closes.

    I would greatly appreciate any help with this.
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    This is not usually a malware issue. The most common cause of this error is found in addons

    Please open IE> Manage Addons> Disable all addons> put them back one at a time until you find the one causing the error. Uninstall it.

    If this doesn't resolve the issue, please re-post in the Windows OS forum-or-
    If you would like us to check the system for malware, please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

    When you have finished, leave the logs for review in your next reply .
    NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.

    Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.
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