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Intermittent loss of internet connection

By msmouser ยท 8 replies
Jul 10, 2008
  1. I have windows, xp, media center 2002, hp pavilion computer, verizon dsl
    for no reason that I can find, my internet connection suddenly is lost. Verizon has checked the system many times, including remotely controlling my computer, and can find no flaw in the connection. do you think the modem is at fault? any thoughts?
  2. xxdanielxx

    xxdanielxx TS Booster Posts: 1,069

    list more info do you pick up an ip or does it say limited or no connectivity
  3. pyari

    pyari TS Rookie Posts: 64

    do u have SP1,2 or 3? do u have zone alarm firewall installed?
  4. msmouser

    msmouser TS Rookie Topic Starter Posts: 19

    i have sp2, and the firewall is through norton 360. I get no message, but suddenly instant messaging connection is lost, and that internet page is frozen, if I attempt to sign in on instant messenger (even though i have not been using it), i get the can't connect, and im runs through its check screen, when i press repair, i am in business. sometimes windows will put up a check screen, and self repair what is going on. but the fix is temporary
  5. kwspony

    kwspony TS Booster Posts: 121

    How much RAM do you have? Running multiple apps when this happens?
  6. msmouser

    msmouser TS Rookie Topic Starter Posts: 19

    to kwspony about ram

    I have loads of space left on the computer, and it can happen when I am running only one program
  7. Zanten

    Zanten TS Rookie

    I appear to be having a similar issue. Every night for the past few days, at 9PM give or take a few minutes, I start getting continuous disconnects from the internet. Yahoo keeps shutting down every few seconds. Ventrillo starts to disconnect me and so does online games such as WoW.

    It always happens about 9PM Pacific time and lasts until I sleep for the past 4-7 days.
  8. gbhall

    gbhall TechSpot Chancellor Posts: 2,419   +77

    Hazarding a wild guess (I live in the UK, not USA !), the specific timing of loss of connection suggests a problem with a public utlitiy - maybe a power-saving voltage reduction ? This might affect your PC, modem, or the ISP kit.

    You could try an accurate voltmeter on your power and watch for 10 minutes.....or am I going crazy in my old age?
  9. Zanten

    Zanten TS Rookie

    You might be on to something. My cable TV also had problems lastnight a few minutes after my cable modem had issues.

    While we don't knowingly get lowered power, it probably does have something to do with my cable signal in some way.
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