Hi Guys I have a Dell latitude ES5500 which is a recon model It works fine and on start up I hear the fan going. (so I don't think this is the problem) All of the airways are clear. When the laptop first arrived I could get 4-5 mins of video or game time before it shut off, it is now down to virtually straight away. The laptop does not feel hot to touch either and when turned back on will perform any other function ie e mails word processing database and excel etc without a problem. I can go on facebook and read post search the internet with no problems but as soon as I try to run a video or play a game it drops straight out. I have to hold the button down to shut the laptop off and then it will restart with no bother. This is fairly frustrating and I was wondering if anyone had any advice/ solutions to this?