Hey guys,
I'm quite happy to have found this forum, and while I regret having this be my first post, both for the circumstances and adding to what is probably one of your main sources of single post accounts, I'm certainly breathing easier now that some form of help is on the way.
I've taken a look through the lovely tutorials and first step examples you have at the top of this section, but it looks like starting a new topic is the only way I can deal with this.
It's certainly not my first time with a virus, but after the results of my last run in (Malware that ended up forcing me to wipe my computer) I'm hesitant to do anything. After losing so much from my last computer the "what if-s" and "if only-ies" really started to build up and the problem seems to stem primarily from calling India. I don't have anything personally against the people who work at tech support, but it really just doesn’t seem to end well in my experience.
Sorry about that now to cut to the chase!
The Saturday of this past weekend I contracted typical fake antivirus malware after trying to download a video off of what in retrospect was probably an illegitimate site (If if's and buts....)
I immediately received the usual several alerts as well as one or two pop ups. Like my last run in it’s blocking me from launching my anti virus software (windows defender) and generating a fake message every time I attempt to use the internet, which is painfully obvious because the window it redirects to is a poorly replicated internet explorer error screen and I’m currently using safari.
So that’s about where I am at the moment, my computer is turned off and staring at me menacingly from across the room and I’m stuck on a borrowed lab top for now. If all goes terribly I at least have a back up on an external hard drive, a lesson I learned quite painfully from the last time.
Specs as best I can give them (not that computer savvy just mistaken for being as a young person I’m afraid.)
I’m running windows 7 on a Sager NP8760
Not sure if there’s anything else specific I should tell you guys, but I suppose you’ll let me know in time.
Thanks in advance!
-MASH
I'm quite happy to have found this forum, and while I regret having this be my first post, both for the circumstances and adding to what is probably one of your main sources of single post accounts, I'm certainly breathing easier now that some form of help is on the way.
I've taken a look through the lovely tutorials and first step examples you have at the top of this section, but it looks like starting a new topic is the only way I can deal with this.
It's certainly not my first time with a virus, but after the results of my last run in (Malware that ended up forcing me to wipe my computer) I'm hesitant to do anything. After losing so much from my last computer the "what if-s" and "if only-ies" really started to build up and the problem seems to stem primarily from calling India. I don't have anything personally against the people who work at tech support, but it really just doesn’t seem to end well in my experience.
Sorry about that now to cut to the chase!
The Saturday of this past weekend I contracted typical fake antivirus malware after trying to download a video off of what in retrospect was probably an illegitimate site (If if's and buts....)
I immediately received the usual several alerts as well as one or two pop ups. Like my last run in it’s blocking me from launching my anti virus software (windows defender) and generating a fake message every time I attempt to use the internet, which is painfully obvious because the window it redirects to is a poorly replicated internet explorer error screen and I’m currently using safari.
So that’s about where I am at the moment, my computer is turned off and staring at me menacingly from across the room and I’m stuck on a borrowed lab top for now. If all goes terribly I at least have a back up on an external hard drive, a lesson I learned quite painfully from the last time.
Specs as best I can give them (not that computer savvy just mistaken for being as a young person I’m afraid.)
I’m running windows 7 on a Sager NP8760
Not sure if there’s anything else specific I should tell you guys, but I suppose you’ll let me know in time.
Thanks in advance!
-MASH