Thank you in advance for takin' the time!
Issue: On the 21st, Desktop was replaced with blue screen bearing the message "Warning: Computer infected with spyware" and a link to some anti-virus site which I never followed. I use FireFox, but my IE began popping up on an anti-virus sales site. A box kept popping up with "Warning: Load library failed for Win Shell 32.dll" and some things I was never able to catch before it disappeared again. Also, Task Manager was (although it shouldn't have been) "disabled by your administrator".
I followed your 8 step malware guide, and the above has stopped (thank you!). The only oddities at the moment seem to be, upon booting up:
a) tries to open hpothb07.tif with Windows Pictures and Fax Viewer
and the appearance of
b) "You are attempting to open a file of type 'DAT FILE' (.dat)", which has buttons to "open with" and "cancel".
I'm not sure of the specs of this machine, just that it is a seemingly ancient HP Pavillion running XP. (I'll try and figure out the rest soon.)
Hope this is thorough enough...
Issue: On the 21st, Desktop was replaced with blue screen bearing the message "Warning: Computer infected with spyware" and a link to some anti-virus site which I never followed. I use FireFox, but my IE began popping up on an anti-virus sales site. A box kept popping up with "Warning: Load library failed for Win Shell 32.dll" and some things I was never able to catch before it disappeared again. Also, Task Manager was (although it shouldn't have been) "disabled by your administrator".
I followed your 8 step malware guide, and the above has stopped (thank you!). The only oddities at the moment seem to be, upon booting up:
a) tries to open hpothb07.tif with Windows Pictures and Fax Viewer
and the appearance of
b) "You are attempting to open a file of type 'DAT FILE' (.dat)", which has buttons to "open with" and "cancel".
I'm not sure of the specs of this machine, just that it is a seemingly ancient HP Pavillion running XP. (I'll try and figure out the rest soon.)
Hope this is thorough enough...
