Multiple BSOD Win XP dumps attached

By spaz55555 · 6 replies
Dec 22, 2009
  1. I have done a memory test over night, no errors found. It is a brand new machine, month old, so dust and dirt causing over heating is not an issue. I have been trying to look into the mini dumps but I am not sure what I am looking for...

    Any help is greatly appreciated. I can send more info if needed as well!!! :)
  2. Hemantdhyani

    Hemantdhyani TS Rookie Posts: 38



    Multipel blue screen messages are caused due to hard drive issues as well --

    Tried to download windows debuger form

    Win DBG 64Bit -

    Win DBG 32Bit -

    Search in google to check how to use the windbg aplication ..

    Try and open mini dump files in this aplication and that will help you check which application is causing blue screen message - -

    Check for the file name causing blue screen message --
    Search for the same file in google to check to check which aplication that file belongs to - Before that try running a test on the hdd and make sure if the hdd is workin correctly

    Regards -
  3. spaz55555

    spaz55555 TS Rookie Topic Starter

    stuff i've done

    I have done a full scandisk as well, no errors were found.
    I have downloaded and ran the windows debugger tool. Off all the memory dumps i attatched it seems like they all have a different offending file.
    Please help:)
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    I read your five most recent dumps and the errors of note are as follows:

    0x000000C2: BAD_POOL_CALLER
    A kernel-mode process or driver incorrectly attempted to perform memory operations. Typically, a faulty driver or buggy software causes this.

    The driver specifically cited as the cause of your issue in this minidump is the Trend Micro Security Component driver tmtdi.sys it was blocking a large number of other drivers from loading.

    The second two error codes are 0x8E and these are almost always caused by hardware but sometimes they are the result of bad drivers.

    An attempt occurred to touch invalid memory at a process IRQL that is too high. This is almost always caused by drivers that have corrupted the system pool. If you’ve recently installed any new software, check to see if it’s properly installed; and check for updated drivers on the manufacturer’s web site.

    In both they cited the Trend Micro Pre-Filter driver as the cause of your crashes.

    It appears your tTrend Micro either needs to be updated, uninstalled and reinstalled, or is possibly compromised by infections. Try updating first.
  5. spaz55555

    spaz55555 TS Rookie Topic Starter


    Thanks for the assistance !!!!
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    We understand then that it was your Trend Micro? :)
  7. Aximilator

    Aximilator TS Rookie Posts: 63

    update your bios/firmware it will help reduce the bsod's u get
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