Solved Multiple Instances of iexplore.exe using Chrome

driveman · Aug 21, 2013

For the past few weeks, task manager is showing multiple instances of iexplore.exe. I am using Chrome and not Internet Explorer. The longer the pc is active the more instances appear. Sometimes its been close to 100 times. Searching the forum leads me to believe its malware but I don't know how to get rid of it. Malwarebytes and Total Defense find nothing. Can anyone help diagnose?

driveman · Aug 22, 2013

Here is the MBAM log:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.21.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Matthew :: MATTHEW-PC [administrator]

8/21/2013 9:38:34 PM
mbam-log-2013-08-21 (21-38-34).txt

Scan type: Full scan (C:\|Q:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 358706
Time elapsed: 1 hour(s), 10 minute(s), 2 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 4
C:\Users\Matthew\Downloads\Setup (1).exe (PUP.Optional.Solimba) -> Quarantined and deleted successfully.
C:\Users\Matthew\Downloads\Setup (2).exe (PUP.Optional.Solimba) -> Quarantined and deleted successfully.
C:\Users\Matthew\Downloads\Setup (3).exe (PUP.Optional.Solimba) -> Quarantined and deleted successfully.
C:\Users\Matthew\Downloads\Setup.exe (PUP.Optional.Solimba) -> Quarantined and deleted successfully.

(end)

driveman · Aug 22, 2013

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16660
Run by Matthew at 9:08:31 on 2013-08-22
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.1514 [GMT -4:00]
.
AV: Total Defense Anti-Virus *Enabled/Updated* {57B5C44D-AAB5-DBC9-741B-542BE5A132EA}
SP: Total Defense Anti-Virus *Enabled/Updated* {ECD425A9-8C8F-D447-4EAB-6F599E267857}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Total Defense Personal Firewall *Enabled* {6F8E4568-E0DA-DA91-5F44-FD1E1B727591}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Total Defense\Internet Security Suite\Anti-Virus\caamsvc.exe
C:\Program Files\Total Defense\Internet Security Suite\Anti-Virus\isafe.exe
C:\Program Files\Total Defense\Internet Security Suite\ccschedulersvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\windows\System32\rpcnetp.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\CA\SharedComponents\TMEngine\UmxEngine.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Total Defense\Internet Security Suite\ccEvtMgr.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\Total Defense\Internet Security Suite\casc.exe
C:\Program Files\Total Defense\Internet Security Suite\ccprovsp.exe
C:\windows\system32\wbem\unsecapp.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\windows\system32\taskmgr.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
uProxyOverride = <local>
mWinlogon: Userinit = userinit.exe,
BHO: Total Defense Anti-Phishing Toolbar Helper: {45011CF5-E4A9-4F13-9093-F30A784EB9B2} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\caIEToolbar.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Partner BHO Class: {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\Partner.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Total Defense Anti-Phishing Toolbar: {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\caIEToolbar.dll
TB: Total Defense Anti-Phishing Toolbar: {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\caIEToolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
dRunOnce: [SPReview] "C:\windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
LSP: C:\windows\System32\VetRedir.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{C9D10305-1B42-41B8-BEC2-FA84E6E2F0B2} : DHCPNameServer = 192.168.1.1
Notify: PFW - UmxWnp.Dll
AppInit_DLLs= UmxSbxExw.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Total Defense Anti-Phishing Toolbar Helper: {45011CF5-E4A9-4F13-9093-F30A784EB9B2} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\Toolbar\caIEToolbar.dll
x64-BHO: Partner BHO Class: {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\Partner64.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll
x64-TB: Total Defense Anti-Phishing Toolbar: {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\Toolbar\caIEToolbar.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe
x64-Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [SmoothView] C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe
x64-Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
x64-Run: [cctray] "C:\Program Files\Total Defense\Internet Security Suite\casc.exe"
x64-Notify: igfxcui - igfxdev.dll
x64-Notify: PFW - <no file>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 KmxAMRT;KmxAMRT;C:\windows\System32\drivers\KmxAMRT.sys [2011-10-27 182352]
R0 KmxFw;KmxFw;C:\windows\System32\drivers\KmxFw.sys [2011-9-6 143824]
R1 KmxAgent;KmxAgent;C:\windows\System32\drivers\KmxAgent.sys [2011-10-26 113744]
R1 KmxCfg;KmxCfg;C:\windows\System32\drivers\KmxCfg.sys [2011-9-6 365136]
R1 KmxFile;KmxFile;C:\windows\System32\drivers\KmxFile.sys [2011-9-6 87120]
R1 KmxFilter;HIPS Core Filter Driver;C:\windows\System32\drivers\KmxFilter.sys [2011-9-6 99024]
R2 CAAMSvc;CAAMSvc;C:\Program Files\Total Defense\Internet Security Suite\Anti-Virus\caamsvc.exe [2013-7-22 293704]
R2 CAISafe;CAISafe;C:\Program Files\Total Defense\Internet Security Suite\Anti-Virus\isafe.exe [2013-7-22 314448]
R2 ccSchedulerSVC;CA Common Scheduler Service;C:\Program Files\Total Defense\Internet Security Suite\ccschedulersvc.exe [2013-7-22 288336]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 KmxCF;KmxCF;C:\windows\System32\drivers\KmxCF.sys [2011-9-6 201936]
R2 KmxSbx;KmxSbx;C:\windows\System32\drivers\KmxSbx.sys [2011-9-6 81488]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-2-25 252928]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
R2 UmxEngine;TM Engine;C:\Program Files\CA\SharedComponents\TMEngine\UmxEngine.exe [2011-4-4 920656]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2013-7-22 2320920]
R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\System32\drivers\HECIx64.sys [2009-9-17 56344]
R3 Impcd;Impcd;C:\windows\System32\drivers\Impcd.sys [2010-2-27 158976]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2011-4-20 169584]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2013-7-22 35008]
R3 QIOMem;Generic IO & Memory Access;C:\windows\System32\drivers\QIOMem.sys [2009-6-15 12800]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 wdkmd;Intel WiDi KMD;C:\windows\System32\drivers\WDKMD.sys [2010-6-18 39832]
RUnknown rpcnetp;rpcnetp; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2013-7-24 266240]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-7-19 340240]
S3 Partner Service;Partner Service;C:\ProgramData\Partner\Partner.exe [2010-9-9 332272]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2013-7-22 19456]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2013-7-22 239136]
S3 SrvHsfHDA;SrvHsfHDA;C:\windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2013-7-22 54136]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
S3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-2-23 835952]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2013-7-22 57856]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2013-7-22 1255736]
.
=============== Created Last 30 ================
.
2013-08-22 01:05:56--------d-----w-C:\Users\Matthew\AppData\Roaming\Malwarebytes
2013-08-22 01:05:07--------d-----w-C:\ProgramData\Malwarebytes
2013-08-22 01:04:5625928----a-w-C:\windows\System32\drivers\mbam.sys
2013-08-22 01:04:54--------d-----w-C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-22 01:04:30--------d-----w-C:\Users\Matthew\AppData\Local\Programs
2013-08-14 12:54:351472512----a-w-C:\windows\System32\crypt32.dll
2013-08-11 01:15:55--------d-----w-C:\Users\Matthew\AppData\Local\Amazon Cloud Player
2013-08-06 20:32:57--------d-----w-C:\Program Files\iPod
2013-08-06 20:32:56--------d-----w-C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-08-06 20:32:56--------d-----w-C:\Program Files\iTunes
2013-08-06 20:32:56--------d-----w-C:\Program Files (x86)\iTunes
2013-08-06 20:28:416112864----a-w-C:\windows\System32\usbaaplrc.dll
2013-08-06 20:09:3033240----a-w-C:\windows\System32\drivers\GEARAspiWDM.sys
2013-08-06 19:46:02--------d-----w-C:\Users\Matthew\AppData\Local\Apple Computer
2013-08-06 19:43:37--------d-----w-C:\Users\Matthew\AppData\Local\Apple
2013-08-06 19:42:56--------d-----w-C:\Program Files\Bonjour
2013-08-06 19:42:56--------d-----w-C:\Program Files (x86)\Bonjour
2013-08-06 19:39:52--------d-----w-C:\Users\Matthew\AppData\Roaming\iFunbox_UserCache
2013-08-06 19:39:41--------d-----w-C:\Program Files (x86)\I-Funbox DevTeam
2013-08-02 16:03:1371048----a-w-C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-02 16:03:13692104----a-w-C:\windows\SysWow64\FlashPlayerApp.exe
2013-07-30 15:54:59--------d-----w-C:\Users\Matthew\AppData\Roaming\ControlCenter4
2013-07-30 14:55:07--------d-----w-C:\Users\Matthew\AppData\Local\Adobe
2013-07-25 15:30:53--------d-----w-C:\Users\Matthew\AppData\Roaming\PC-FAX TX
2013-07-25 14:53:05--------d-----r-C:\Users\Matthew\AppData\Roaming\Brother
2013-07-24 15:15:05--------d-----w-C:\ProgramData\Brother
2013-07-24 15:06:01476160----a-w-C:\windows\System32\Spool\prtprocs\x64\hpcpp130.dll
2013-07-24 15:04:19--------d-----w-C:\HP Universal Print Driver
2013-07-24 15:01:50--------d-----w-C:\Users\Matthew\AppData\Local\Diagnostics
2013-07-24 13:54:16--------d-----w-C:\Users\Matthew\AppData\Roaming\{90140011-0066-0409-0000-0000000FF1CE}
2013-07-24 13:54:08--------d-----w-C:\ProgramData\Virtualized Applications
2013-07-23 14:59:3017920----a-w-C:\windows\SysWow64\rpcnetp.dll
2013-07-23 14:59:0217920----a-w-C:\windows\SysWow64\rpcnetp.exe
.
==================== Find3M ====================
.
2013-08-22 03:16:3817920----a-w-C:\windows\System32\rpcnetp.exe
2013-07-26 05:13:372241024----a-w-C:\windows\System32\wininet.dll
2013-07-26 05:12:083958784----a-w-C:\windows\System32\jscript9.dll
2013-07-26 05:12:04136704----a-w-C:\windows\System32\iesysprep.dll
2013-07-26 05:12:0367072----a-w-C:\windows\System32\iesetup.dll
2013-07-26 03:35:082706432----a-w-C:\windows\System32\mshtml.tlb
2013-07-26 03:13:241767936----a-w-C:\windows\SysWow64\wininet.dll
2013-07-26 03:12:042877440----a-w-C:\windows\SysWow64\jscript9.dll
2013-07-26 03:12:0061440----a-w-C:\windows\SysWow64\iesetup.dll
2013-07-26 03:12:00109056----a-w-C:\windows\SysWow64\iesysprep.dll
2013-07-26 02:49:142706432----a-w-C:\windows\SysWow64\mshtml.tlb
2013-07-26 02:39:3889600----a-w-C:\windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:3871680----a-w-C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 09:25:541888768----a-w-C:\windows\System32\WMVDECOD.DLL
2013-07-25 08:57:271620992----a-w-C:\windows\SysWow64\WMVDECOD.DLL
2013-07-23 02:19:1044544----a-w-C:\windows\SysWow64\agremove.exe
2013-07-23 00:34:24152576----a-w-C:\windows\SysWow64\msclmd.dll
2013-07-23 00:34:23175616----a-w-C:\windows\System32\msclmd.dll
2013-07-19 01:58:422048----a-w-C:\windows\System32\tzres.dll
2013-07-19 01:41:012048----a-w-C:\windows\SysWow64\tzres.dll
2013-07-09 06:03:305550528----a-w-C:\windows\System32\ntoskrnl.exe
2013-07-09 05:54:221732032----a-w-C:\windows\System32\ntdll.dll
2013-07-09 05:53:12243712----a-w-C:\windows\System32\wow64.dll
2013-07-09 05:52:52224256----a-w-C:\windows\System32\wintrust.dll
2013-07-09 05:51:161217024----a-w-C:\windows\System32\rpcrt4.dll
2013-07-09 05:46:20184320----a-w-C:\windows\System32\cryptsvc.dll
2013-07-09 05:46:20139776----a-w-C:\windows\System32\cryptnet.dll
2013-07-09 05:03:343968960----a-w-C:\windows\SysWow64\ntkrnlpa.exe
2013-07-09 05:03:343913664----a-w-C:\windows\SysWow64\ntoskrnl.exe
2013-07-09 04:53:471292192----a-w-C:\windows\SysWow64\ntdll.dll
2013-07-09 04:52:33663552----a-w-C:\windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:335120----a-w-C:\windows\SysWow64\wow32.dll
2013-07-09 04:52:10175104----a-w-C:\windows\SysWow64\wintrust.dll
2013-07-09 04:46:31140288----a-w-C:\windows\SysWow64\cryptsvc.dll
2013-07-09 04:46:311166848----a-w-C:\windows\SysWow64\crypt32.dll
2013-07-09 04:46:31103936----a-w-C:\windows\SysWow64\cryptnet.dll
2013-07-09 04:45:0744032----a-w-C:\windows\apppatch\acwow64.dll
2013-07-09 02:49:4225600----a-w-C:\windows\SysWow64\setup16.exe
2013-07-09 02:49:417680----a-w-C:\windows\SysWow64\instnm.exe
2013-07-09 02:49:3914336----a-w-C:\windows\SysWow64\ntvdm64.dll
2013-07-09 02:49:382048----a-w-C:\windows\SysWow64\user.exe
2013-07-06 06:03:531910208----a-w-C:\windows\System32\drivers\tcpip.sys
2013-06-15 04:32:1639936----a-w-C:\windows\System32\drivers\tssecsrv.sys
2013-06-05 03:34:273153920----a-w-C:\windows\System32\win32k.sys
2013-06-04 06:00:13624128----a-w-C:\windows\System32\qedit.dll
2013-06-04 04:53:07509440----a-w-C:\windows\SysWow64\qedit.dll
.
============= FINISH: 9:09:38.19 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 7/22/2013 11:58:41 AM
System Uptime: 8/22/2013 7:56:31 AM (2 hours ago)
.
Motherboard: Intel Corp. | | Base Board Product Name
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz | CPU | 2399/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 376.034 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP18: 8/6/2013 3:33:35 PM - Installed iPhoneBrowser
RP19: 8/6/2013 3:37:06 PM - Removed iPhoneBrowser
RP20: 8/6/2013 3:43:39 PM - Installed iTunes
RP21: 8/6/2013 4:01:30 PM - Removed iTunes
RP22: 8/6/2013 4:07:33 PM - Installed iTunes
RP23: 8/8/2013 9:33:23 AM - Windows Update
RP24: 8/15/2013 9:21:55 AM - Windows Update
RP25: 8/16/2013 9:36:35 AM - Windows Update
RP26: 8/21/2013 11:03:35 PM - Installed TOSHIBA Service Station
.
==== Installed Programs ======================
.
64 Bit HP CIO Components Installer
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.03)
Amazon Cloud Player
Anti-Virus
APH placeholder
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
Best Buy pc app
Bonjour
Brother MFL-Pro Suite MFC-J430W
Conexant HD Audio
DNAMigrator
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
HIPS
iFunbox (v2.6.2375.747), iFunbox DevTeam
Intel PROSet Wireless
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Components
Intel(R) PROSet/Wireless WiFi Software
Intel(R) Rapid Storage Technology
Intel® Wireless Display
iTunes
Java(TM) 6 Update 17
Junk Mail filter update
Label@Once 1.0
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
PlayReady PC Runtime amd64
Realtek USB 2.0 Card Reader
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Synaptics Pointing Device Driver
TOSHIBA Application Installer
TOSHIBA Assist
Toshiba Book Place
TOSHIBA Bulletin Board
TOSHIBA Disc Creator
TOSHIBA eco Utility
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
TOSHIBA PC Health Monitor
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
ToshibaRegistration
Total Defense Internet Security Suite
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
.
==== Event Viewer Messages From Past Week ========
.
8/21/2013 9:40:59 PM, Error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
8/21/2013 9:40:17 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/15/2013 9:40:44 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 for x64-based Systems (KB2862966).
.
==== End Of File ===========================

Broni · Aug 22, 2013

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

=============================

Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.

Close all the running programs
Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Finished.
Click on Report and copy/paste the content of the Notepad into your next reply.
RKreport.txt could also be found on your desktop.
If more than one log is produced post all logs.
If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

Download Malwarebytes Anti-Rootkit (MBAR) from HERE

Unzip downloaded file.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

driveman · Aug 23, 2013

Thanks for the help. MBAR found nothing. Here are the RK and MBAR logs.

RogueKiller V8.6.6 _x64_ [Aug 19 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Matthew [Admin rights]
Mode : Scan -- Date : 08/23/2013 16:54:35
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 2 ¤¤¤
[Default][SUSP PATH] Best Buy pc app.lnk : C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk @C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe "C:\ProgramData\Best Buy pc app\Best Buy pc app.application" [-][-][-] -> FOUND
[Default User][SUSP PATH] Best Buy pc app.lnk : C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk @C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe "C:\ProgramData\Best Buy pc app\Best Buy pc app.application" [-][-][-] -> FOUND

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BPVT-22HXZT3 +++++
--- User ---
[MBR] c6c3afa17fba83d398a4168f37b47aed
[BSP] 710df3c3dec4fdeeba7931ddc11c810e : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 464854 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 955095040 | Size: 10585 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_08232013_165435.txt >>

RogueKiller V8.6.6 _x64_ [Aug 19 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Matthew [Admin rights]
Mode : Remove -- Date : 08/23/2013 16:54:46
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 2 ¤¤¤
[Default][SUSP PATH] Best Buy pc app.lnk : C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk @C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe "C:\ProgramData\Best Buy pc app\Best Buy pc app.application" [-][-][-] -> DELETED
[Default User][SUSP PATH] Best Buy pc app.lnk : C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk @C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe "C:\ProgramData\Best Buy pc app\Best Buy pc app.application" [-][-][-] -> [0x2] The system cannot find the file specified.

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BPVT-22HXZT3 +++++
--- User ---
[MBR] c6c3afa17fba83d398a4168f37b47aed
[BSP] 710df3c3dec4fdeeba7931ddc11c810e : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 464854 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 955095040 | Size: 10585 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_08232013_165446.txt >>
RKreport[0]_S_08232013_165435.txt

Malwarebytes Anti-Rootkit BETA 1.06.1.1005
www.malwarebytes.org

Database version: v2013.08.23.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Matthew :: MATTHEW-PC [administrator]

8/23/2013 5:02:39 PM
mbar-log-2013-08-23 (17-02-39).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 241179
Time elapsed: 1 hour(s), 1 minute(s), 14 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.1.1005

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16660

Java version: 1.6.0_17

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 4083007488, free: 1877602304

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.1.1005

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16660

Java version: 1.6.0_17

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 4083007488, free: 1882124288

Downloaded database version: v2013.08.23.07
Initializing...
------------ Kernel report ------------
08/23/2013 17:02:34
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\KmxAMRT.sys
\SystemRoot\System32\DRIVERS\kmxfw.sys
\SystemRoot\System32\DRIVERS\msrpc.sys
\SystemRoot\System32\DRIVERS\NETIO.SYS
\SystemRoot\System32\DRIVERS\NDIS.SYS
\SystemRoot\System32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\system32\DRIVERS\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\TVALZ_O.SYS
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\DRIVERS\KmxFile.sys
\SystemRoot\System32\DRIVERS\kmxagent.sys
\SystemRoot\System32\DRIVERS\kmxcfg.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\KmxFilter.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETwNs64.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\L1C62x64.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\tdcmdpst.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\Impcd.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\QIOMem.sys
\SystemRoot\system32\DRIVERS\TVALZFL.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\WDKMD.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\CHDRT64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\pgeffect.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\System32\DRIVERS\KmxSbx.sys
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\KmxCF.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\spsys.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\SysWOW64\ntdll.dll
\Windows\System32\wow64.dll
\Windows\System32\wow64win.dll
\Windows\System32\wow64cpu.dll
\Windows\System32\kernel32.dll
\Windows\SysWOW64\kernel32.dll
\Windows\System32\kernel32.dll
\Windows\System32\user32.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8007178060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa80049a6050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8007178060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007178b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8007178060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80049a6050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: FD0B982E

Partition information:

Partition 0 type is Other (0x27)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 3072000
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 3074048 Numsec = 952020992

Partition 2 type is HIDDEN (0x17)
Partition is NOT ACTIVE.
Partition starts at LBA: 955095040 Numsec = 21678080
Partition is not bootable
Hidden partition VBR is not infected.

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Scan finished
=======================================

Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_0_2048_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_2_955095040_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished

Broni · Aug 23, 2013

Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Never rename Combofix unless instructed.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
If the connection is not there use restore point you created prior to running Combofix.
Double click on combofix.exe & follow the prompts.

NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.

driveman · Aug 24, 2013

I uninstalled Total Defense, ran combofix and reinstalled Total Defense. Here is the combofix log:

ComboFix 13-08-22.01 - Matthew 08/24/2013 21:43:27.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.2517 [GMT -4:00]
Running from: c:\users\Matthew\Downloads\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2013-07-25 to 2013-08-25 )))))))))))))))))))))))))))))))
.
.
2013-08-25 01:48 . 2013-08-25 01:48--------d-----w-c:\users\Default\AppData\Local\temp
2013-08-23 21:02 . 2013-08-23 22:07--------d-----w-c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-08-23 21:01 . 2013-08-23 22:07--------d-----w-c:\users\Matthew\mbar
2013-08-22 02:57 . 2013-08-22 02:57--------d-----w-c:\program files (x86)\Common Files\Adobe
2013-08-22 01:05 . 2013-08-22 01:05--------d-----w-c:\users\Matthew\AppData\Roaming\Malwarebytes
2013-08-22 01:05 . 2013-08-22 01:05--------d-----w-c:\programdata\Malwarebytes
2013-08-22 01:04 . 2013-04-04 18:5025928----a-w-c:\windows\system32\drivers\mbam.sys
2013-08-22 01:04 . 2013-08-22 01:05--------d-----w-c:\program files (x86)\Malwarebytes' Anti-Malware
2013-08-22 01:04 . 2013-08-22 01:04--------d-----w-c:\users\Matthew\AppData\Local\Programs
2013-08-14 12:54 . 2013-07-09 05:461472512----a-w-c:\windows\system32\crypt32.dll
2013-08-11 01:15 . 2013-08-11 01:16--------d-----w-c:\users\Matthew\AppData\Local\Amazon Cloud Player
2013-08-06 20:32 . 2013-08-06 20:32--------d-----w-c:\program files\iPod
2013-08-06 20:32 . 2013-08-06 20:33--------d-----w-c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-08-06 20:32 . 2013-08-06 20:33--------d-----w-c:\program files\iTunes
2013-08-06 19:42 . 2013-08-06 20:07--------d-----w-c:\programdata\Apple
2013-08-06 19:39 . 2013-08-06 20:17--------d-----w-c:\users\Matthew\AppData\Roaming\iFunbox_UserCache
2013-08-06 19:39 . 2013-08-06 19:39--------d-----w-c:\program files (x86)\I-Funbox DevTeam
2013-08-02 16:03 . 2013-08-21 15:3771048----a-w-c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-02 16:03 . 2013-08-21 15:37692104----a-w-c:\windows\SysWow64\FlashPlayerApp.exe
2013-08-02 16:03 . 2013-08-02 16:03--------d-----w-c:\windows\system32\Macromed
2013-07-31 13:50 . 2013-07-31 13:50--------d-----w-c:\program files (x86)\Microsoft.NET
2013-07-30 15:54 . 2013-07-30 15:55--------d-----w-c:\users\Matthew\AppData\Roaming\ControlCenter4
2013-07-30 14:55 . 2013-08-22 02:56--------d-----w-c:\users\Matthew\AppData\Local\Adobe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-25 01:38 . 2013-07-23 14:5917920----a-w-c:\windows\SysWow64\rpcnetp.dll
2013-08-25 01:37 . 2013-07-23 14:5917920----a-w-c:\windows\SysWow64\rpcnetp.exe
2013-08-25 01:37 . 2013-07-22 18:0017920----a-w-c:\windows\system32\rpcnetp.exe
2013-08-15 13:23 . 2013-07-22 22:3178161360----a-w-c:\windows\system32\MRT.exe
2013-07-23 14:37 . 2013-07-23 14:371054720----a-w-c:\windows\system32\MsSpellCheckingFacility.exe
2013-07-23 14:37 . 2013-07-23 14:37719360----a-w-c:\windows\SysWow64\mshtmlmedia.dll
2013-07-23 14:37 . 2013-07-23 14:37523264----a-w-c:\windows\SysWow64\vbscript.dll
2013-07-23 14:37 . 2013-07-23 14:37226304----a-w-c:\windows\system32\elshyph.dll
2013-07-23 14:37 . 2013-07-23 14:37185344----a-w-c:\windows\SysWow64\elshyph.dll
2013-07-23 14:37 . 2013-07-23 14:37158720----a-w-c:\windows\SysWow64\msls31.dll
2013-07-23 14:37 . 2013-07-23 14:37150528----a-w-c:\windows\SysWow64\iexpress.exe
2013-07-23 14:37 . 2013-07-23 14:37138752----a-w-c:\windows\SysWow64\wextract.exe
2013-07-23 14:37 . 2013-07-23 14:37137216----a-w-c:\windows\SysWow64\ieUnatt.exe
2013-07-23 14:37 . 2013-07-23 14:3773728----a-w-c:\windows\SysWow64\SetIEInstalledDate.exe
2013-07-23 14:37 . 2013-07-23 14:3761952----a-w-c:\windows\SysWow64\tdc.ocx
2013-07-23 14:37 . 2013-07-23 14:3748640----a-w-c:\windows\SysWow64\mshtmler.dll
2013-07-23 14:37 . 2013-07-23 14:3738400----a-w-c:\windows\SysWow64\imgutil.dll
2013-07-23 14:37 . 2013-07-23 14:37361984----a-w-c:\windows\SysWow64\html.iec
2013-07-23 14:37 . 2013-07-23 14:371441280----a-w-c:\windows\SysWow64\inetcpl.cpl
2013-07-23 14:37 . 2013-07-23 14:3712800----a-w-c:\windows\SysWow64\mshta.exe
2013-07-23 14:37 . 2013-07-23 14:37110592----a-w-c:\windows\SysWow64\IEAdvpack.dll
2013-07-23 14:37 . 2013-07-23 14:3723040----a-w-c:\windows\SysWow64\licmgr10.dll
2013-07-23 14:37 . 2013-07-23 14:37452096----a-w-c:\windows\system32\dxtmsft.dll
2013-07-23 14:37 . 2013-07-23 14:37441856----a-w-c:\windows\system32\html.iec
2013-07-23 14:37 . 2013-07-23 14:37281600----a-w-c:\windows\system32\dxtrans.dll
2013-07-23 14:37 . 2013-07-23 14:37216064----a-w-c:\windows\system32\msls31.dll
2013-07-23 14:37 . 2013-07-23 14:37197120----a-w-c:\windows\system32\msrating.dll
2013-07-23 14:37 . 2013-07-23 14:3797280----a-w-c:\windows\system32\mshtmled.dll
2013-07-23 14:37 . 2013-07-23 14:3792160----a-w-c:\windows\system32\SetIEInstalledDate.exe
2013-07-23 14:37 . 2013-07-23 14:37905728----a-w-c:\windows\system32\mshtmlmedia.dll
2013-07-23 14:37 . 2013-07-23 14:3781408----a-w-c:\windows\system32\icardie.dll
2013-07-23 14:37 . 2013-07-23 14:3777312----a-w-c:\windows\system32\tdc.ocx
2013-07-23 14:37 . 2013-07-23 14:37762368----a-w-c:\windows\system32\ieapfltr.dll
2013-07-23 14:37 . 2013-07-23 14:3762976----a-w-c:\windows\system32\pngfilt.dll
2013-07-23 14:37 . 2013-07-23 14:37599552----a-w-c:\windows\system32\vbscript.dll
2013-07-23 14:37 . 2013-07-23 14:3752224----a-w-c:\windows\system32\msfeedsbs.dll
2013-07-23 14:37 . 2013-07-23 14:3751200----a-w-c:\windows\system32\imgutil.dll
2013-07-23 14:37 . 2013-07-23 14:3748640----a-w-c:\windows\system32\mshtmler.dll
2013-07-23 14:37 . 2013-07-23 14:3727648----a-w-c:\windows\system32\licmgr10.dll
2013-07-23 14:37 . 2013-07-23 14:37270848----a-w-c:\windows\system32\iedkcs32.dll
2013-07-23 14:37 . 2013-07-23 14:37247296----a-w-c:\windows\system32\webcheck.dll
2013-07-23 14:37 . 2013-07-23 14:37235008----a-w-c:\windows\system32\url.dll
2013-07-23 14:37 . 2013-07-23 14:37173568----a-w-c:\windows\system32\ieUnatt.exe
2013-07-23 14:37 . 2013-07-23 14:37167424----a-w-c:\windows\system32\iexpress.exe
2013-07-23 14:37 . 2013-07-23 14:371509376----a-w-c:\windows\system32\inetcpl.cpl
2013-07-23 14:37 . 2013-07-23 14:37149504----a-w-c:\windows\system32\occache.dll
2013-07-23 14:37 . 2013-07-23 14:37144896----a-w-c:\windows\system32\wextract.exe
2013-07-23 14:37 . 2013-07-23 14:371400416----a-w-c:\windows\system32\ieapfltr.dat
2013-07-23 14:37 . 2013-07-23 14:3713824----a-w-c:\windows\system32\mshta.exe
2013-07-23 14:37 . 2013-07-23 14:37136192----a-w-c:\windows\system32\iepeers.dll
2013-07-23 14:37 . 2013-07-23 14:37135680----a-w-c:\windows\system32\IEAdvpack.dll
2013-07-23 14:37 . 2013-07-23 14:3712800----a-w-c:\windows\system32\msfeedssync.exe
2013-07-23 14:37 . 2013-07-23 14:37102912----a-w-c:\windows\system32\inseng.dll
2013-07-23 02:19 . 2013-07-22 19:5044544----a-w-c:\windows\SysWow64\agremove.exe
2013-07-23 00:34 . 2009-07-14 02:36152576----a-w-c:\windows\SysWow64\msclmd.dll
2013-07-23 00:34 . 2009-07-14 02:36175616----a-w-c:\windows\system32\msclmd.dll
2013-07-15 07:34 . 2013-07-22 16:559460976----a-w-c:\programdata\Microsoft\Windows Defender\Definition Updates\{5B3B5E83-94C8-4FCD-95DD-A1A8EE913AFB}\mpengine.dll
2013-07-09 04:45 . 2013-08-14 12:5444032----a-w-c:\windows\apppatch\acwow64.dll
2013-06-05 03:34 . 2013-07-23 01:313153920----a-w-c:\windows\system32\win32k.sys
2013-06-04 06:00 . 2013-07-23 01:29624128----a-w-c:\windows\system32\qedit.dll
2013-06-04 04:53 . 2013-07-23 01:29509440----a-w-c:\windows\SysWow64\qedit.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4}]
2010-09-10 02:09433648----a-w-c:\programdata\Partner\Partner.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R0 rpcnetp;rpcnetp;rpcnetp [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 BrYNSvc;BrYNSvc;c:\program files (x86)\Browny02\BrYNSvc.exe;c:\program files (x86)\Browny02\BrYNSvc.exe [x]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [x]
R3 Partner Service;Partner Service;c:\programdata\Partner\Partner.exe;c:\programdata\Partner\Partner.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys;c:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]
S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys;c:\windows\SYSNATIVE\DRIVERS\QIOMem.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-08-22 00:541177552----a-w-c:\program files (x86)\Google\Chrome\Application\29.0.1547.57\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-25 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-08-02 15:37]
.
2013-08-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-10 02:09]
.
2013-08-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-10 02:09]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4}]
2010-09-10 02:09750064----a-w-c:\programdata\Partner\Partner64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-10 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-10 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-10 415256]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2010-03-10 520760]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2010-04-28 307768]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2010-07-20 1931024]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKU-Default-RunOnce-SPReview - c:\windows\System32\SPReview\SPReview.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-SmoothView - c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-08-24 21:50:30
ComboFix-quarantined-files.txt 2013-08-25 01:50
.
Pre-Run: 403,900,858,368 bytes free
Post-Run: 404,393,443,328 bytes free
.
- - End Of File - - A99B3F68EEA24365A832DA875746DFD5

Broni · Aug 24, 2013

I don't see much there.
Are you sure that IE is closed when you see iexplore.exe process running?

driveman · Aug 24, 2013

IE is definitely closed when all the instances show up in the task manager. However, after I uninstalled Total Defense and ran combofix, I have been unable to re-install Total Defense. I'm assuming its because of trace files that still exist from the version I deleted prior to running combofix. Most importantly I see no more instances of iexplore.exe in the task manager. Could it be that combofix did something or could it be that Total Defense was causing the problem? How should I proceed?

Broni · Aug 24, 2013

Try Total Defense uninstaller: http://totaldefense.iyogi.com/?p=1056
It may find some leftovers.

driveman · Aug 24, 2013

When I try to go to the web page I keep getting the following message:

This page can't be displayed

Make sure the web address http://remoteassist.ca.com:443 is correct.
Look for the page with your search engine.
Refresh the page in a few minutes.

Check that all network cables are plugged in.
Verify that airplane mode is turned off.
Make sure your wireless switch is turned on.
See if you can connect to mobile broadband.
Restart your router.

Fix connection problems

Broni · Aug 24, 2013

Yeah, same here...

Try Revo...

Revo Uninstaller is more thorough in deleting programs on your computer than using the Add/Remove option in Windows. Since it is a more powerful tool, please be sure to follow the instructions carefully.

Please note there is a chance when you look for this program to uninstall through Revo it might not be listed because of the previous uninstall. If that is the case simply stop and let me know.

Please download and install Revo Uninstaller Free
Double click Revo Uninstaller to run it.
From the list of programs double click on the program you want to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
When the built-in uninstaller is finished click on Next
Once the program has searched for leftovers click Next.
Check the items in bold only on the list then click Delete. You may have to expand some folders by clicking the "+" mark.
When prompted click on Yes and then on Next.
Put a check on any folders that are found and select Delete
When prompted select Yes then Next
Once done click Finish.

driveman · Aug 24, 2013

Total Defense is not listed. I'm assuming its from the previous uninstall.

Broni · Aug 24, 2013

What happens when you try to reinstall TD?

driveman · Aug 24, 2013

I get the following message. When I click ok it says it is installed, but it really isn't. Maybe once I let it finish Revo will fing it.

Warning: HIPS did not successfully install before the installation process ended. This could be caused by the product installer or by a problem with the version number you are trying to install.
Please contact Technical Support for assistance. (9027)

Broni · Aug 24, 2013

Maybe once I let it finish Revo will fing it.

Give it a shot.
If still no go call CA.

driveman · Aug 24, 2013

It still doesn't find it. I will have to call CA.

One other thing I noticed is that every time I reboot, The PC connects to the router but won't have internet access. I have to click on the icon to get it to "wake up" and get internet access.

Broni · Aug 25, 2013

We can continue here but make sure Windows firewall is on and you don't download anything suspicious since your AV program is not working.

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click the Scan All Users checkbox.
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

driveman · Aug 25, 2013

Thanks again for all your help. Here are the scan results:

AdwCleaner
# AdwCleaner v3.001 - Report created 25/08/2013 at 09:16:03
# Updated 24/08/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Matthew - MATTHEW-PC
# Running from : C:\Users\Matthew\Downloads\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : Partner Service

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Partner

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\kt_bho_dll.dll
Key Deleted : HKLM\SOFTWARE\Classes\kt_bho.KettleBho
Key Deleted : HKLM\SOFTWARE\Classes\kt_bho.KettleBho.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{28A88B70-D874-4F73-BBBA-9B2B222FB7D6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{86676E13-D6D8-4652-9FCF-F2047F1FB000}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16660

-\\ Google Chrome v29.0.1547.57

[ File : C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [1821 octets] - [25/08/2013 09:14:53]
AdwCleaner[S0].txt - [1766 octets] - [25/08/2013 09:16:03]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1826 octets] ##########

JRT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.4 (08.22.2013:1)
OS: Windows 7 Home Premium x64
Ran by Matthew on Sun 08/25/2013 at 9:20:40.44
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\best buy pc app"

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 08/25/2013 at 9:31:41.68
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

OTL
OTL logfile created on: 8/25/2013 9:32:48 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Matthew\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16660)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.80 Gb Total Physical Memory | 2.66 Gb Available Physical Memory | 69.99% Memory free
7.60 Gb Paging File | 6.39 Gb Available in Paging File | 84.05% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 453.96 Gb Total Space | 377.36 Gb Free Space | 83.13% Space Free | Partition Type: NTFS

Computer Name: MATTHEW-PC | User Name: Matthew | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/08/25 09:32:31 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Matthew\Downloads\OTL.exe
PRC - [2013/05/11 06:37:26 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2011/10/01 08:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2011/10/01 08:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2010/03/18 15:57:02 | 002,320,920 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
PRC - [2010/03/18 15:56:56 | 000,268,824 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe

========== Modules (No Company Name) ==========

========== Services (SafeList) ==========

SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2012/08/18 00:15:58 | 000,288,336 | ---- | M] (Total Defense, Inc.) [Auto | Running] -- C:\Program Files\Total Defense\Internet Security Suite\ccschedulersvc.exe -- (ccSchedulerSVC)
SRV:64bit: - [2012/08/18 00:15:54 | 000,365,136 | ---- | M] (Total Defense, Inc.) [On_Demand | Running] -- C:\Program Files\Total Defense\Internet Security Suite\ccprovsp.exe -- (CaCCProvSP)
SRV:64bit: - [2011/04/04 12:42:30 | 000,920,656 | ---- | M] (CA) [Auto | Running] -- C:\Program Files\CA\SharedComponents\TMEngine\UmxEngine.exe -- (UmxEngine)
SRV:64bit: - [2010/07/19 21:08:30 | 001,429,776 | ---- | M] (Intel(R) Corporation) [Auto | Running] -- C:\Program Files\Intel\WiFi\bin\EvtEng.exe -- (EvtEng)
SRV:64bit: - [2010/07/19 20:48:36 | 000,340,240 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe -- (MyWiFiDHCPDNS)
SRV:64bit: - [2010/07/19 20:46:54 | 000,838,928 | ---- | M] (Intel(R) Corporation) [Auto | Running] -- C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe -- (RegSrvc)
SRV:64bit: - [2010/02/25 22:00:32 | 000,252,928 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\TECO\TecoService.exe -- (TOSHIBA eco Utility Service)
SRV:64bit: - [2010/02/23 20:57:42 | 000,835,952 | ---- | M] (TOSHIBA Corporation) [On_Demand | Stopped] -- C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe -- (TPCHSrv)
SRV:64bit: - [2010/02/05 20:44:48 | 000,137,560 | ---- | M] (TOSHIBA Corporation) [On_Demand | Stopped] -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe -- (TOSHIBA HDD SSD Alert Service)
SRV:64bit: - [2009/11/06 01:05:28 | 000,489,312 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV:64bit: - [2009/07/28 18:48:06 | 000,140,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\TODDSrv.exe -- (TODDSrv)
SRV - [2013/08/21 11:37:20 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/05/11 06:37:26 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/06/05 15:56:28 | 000,266,240 | ---- | M] (Brother Industries, Ltd.) [On_Demand | Stopped] -- C:\Program Files (x86)\Browny02\BrYNSvc.exe -- (BrYNSvc)
SRV - [2011/10/01 08:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2011/10/01 08:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2011/02/11 13:45:52 | 000,054,136 | ---- | M] (TOSHIBA Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
SRV - [2010/03/18 15:57:02 | 002,320,920 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe -- (UNS)
SRV - [2010/03/18 15:56:56 | 000,268,824 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe -- (LMS)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/12/13 13:50:36 | 000,054,784 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/08/23 10:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 10:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/08/21 13:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/10/26 12:51:38 | 000,113,744 | ---- | M] (CA) [File_System | System | Running] -- C:\Windows\SysNative\drivers\KmxAgent.sys -- (KmxAgent)
DRV:64bit: - [2011/10/01 08:30:22 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2011/10/01 08:30:18 | 000,268,648 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2011/10/01 08:30:18 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2011/10/01 08:30:10 | 000,764,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2011/09/06 22:04:20 | 000,365,136 | ---- | M] (CA) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\KmxCfg.sys -- (KmxCfg)
DRV:64bit: - [2011/04/20 09:24:56 | 000,169,584 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2011/03/11 02:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 09:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/07/29 08:10:42 | 010,610,400 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/07/28 14:46:18 | 007,821,312 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NETwNs64.sys -- (NETwNs64)
DRV:64bit: - [2010/06/18 13:38:06 | 000,039,832 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\WDKMD.sys -- (wdkmd)
DRV:64bit: - [2010/03/31 02:50:16 | 000,724,536 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CHDRT64.sys -- (CnxtHdAudService)
DRV:64bit: - [2010/03/24 16:55:56 | 000,540,696 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/03/10 21:51:32 | 000,316,464 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2010/02/27 10:32:14 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2010/02/09 00:57:22 | 000,239,136 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2009/09/17 16:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64)
DRV:64bit: - [2009/07/30 23:22:04 | 000,027,784 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV:64bit: - [2009/07/14 18:31:18 | 000,026,840 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 20:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/06/22 20:06:38 | 000,035,008 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\PGEffect.sys -- (PGEffect)
DRV:64bit: - [2009/06/19 22:15:22 | 000,014,472 | ---- | M] (TOSHIBA Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\TVALZFL.sys -- (TVALZFL)
DRV:64bit: - [2009/06/15 16:58:50 | 000,012,800 | ---- | M] (TOSHIBA) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\QIOMem.sys -- (QIOMem)
DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {E937D3DC-1E44-4929-A3EE-E984E2555A4A}
IE:64bit: - HKLM\..\SearchScopes\{E937D3DC-1E44-4929-A3EE-E984E2555A4A}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSND
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{654A9A2E-46FB-49E3-9DAD-D24E6AA01914}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSND

IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
IE - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\..\SearchScopes\{654A9A2E-46FB-49E3-9DAD-D24E6AA01914}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSND
IE - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\..\SearchScopes\{8356471C-728D-4390-A71A-B1D46B794C91}: "URL" = http://www.google.com/search?source...ding}&oe={outputEncoding}&rlz=1I7TSND_enUS546
IE - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_11_8_800_94.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8117.0416: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\caaphishtoolbar@ca.com: C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\Firefox [2013/08/24 23:41:45 | 000,000,000 | ---D | M]

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google

riginalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google

mniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}
CHR - homepage: http://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.57\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.57\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.57\pdf.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.170.4 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeploytk.dll
CHR - plugin: Java(TM) Platform SE 6 U17 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
CHR - plugin: Windows Live\u00AE Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\3.0.40624.0\npctrl.dll
CHR - Extension: Google Docs = C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: Google Drive = C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: YouTube = C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Total Defense Anti-Phishing Toolbar = C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\hpdpkkpdlooddakbebmkeeegehfjdnih\2.0.0.556_0\
CHR - Extension: Chrome In-App Payments service = C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.4.10_0\
CHR - Extension: Gmail = C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2009/06/10 17:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Total Defense Anti-Phishing Toolbar Helper) - {45011CF5-E4A9-4F13-9093-F30A784EB9B2} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll (TOSHIBA Corporation)
O2 - BHO: (Total Defense Anti-Phishing Toolbar Helper) - {45011CF5-E4A9-4F13-9093-F30A784EB9B2} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (TOSHIBA Corporation)
O3:64bit: - HKLM\..\Toolbar: (Total Defense Anti-Phishing Toolbar) - {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Total Defense Anti-Phishing Toolbar) - {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\..\Toolbar\WebBrowser: (Total Defense Anti-Phishing Toolbar) - {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O3 - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\..\Toolbar\WebBrowser: (Total Defense Anti-Phishing Toolbar) - {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O3:64bit: - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [cAudioFilterAgent] C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe (Conexant Systems, Inc.)
O4:64bit: - HKLM..\Run: [cctray] C:\Program Files\Total Defense\Internet Security Suite\casc.exe (Total Defense, Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IntelWireless] C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe (Intel(R) Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe ()
O4:64bit: - HKLM..\Run: [SmoothView] C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{C9D10305-1B42-41B8-BEC2-FA84E6E2F0B2}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
O20:64bit: - Winlogon\Notify\PFW: DllName - (Reg Error: Value error.) - Reg Error: Value error. File not found
O20 - Winlogon\Notify\PFW: DllName - (UmxWnp.Dll) - C:\windows\SysWow64\UmxWNP.dll (CA)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/08/25 09:20:37 | 000,000,000 | ---D | C] -- C:\windows\ERUNT
[2013/08/25 09:14:42 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2013/08/24 23:58:43 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\CA
[2013/08/24 23:41:38 | 000,000,000 | ---D | C] -- C:\Program Files\ISSThirdParty
[2013/08/24 23:41:35 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Total Defense
[2013/08/24 23:34:04 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Revo Uninstaller
[2013/08/24 23:34:03 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\VS Revo Group
[2013/08/24 22:45:33 | 000,000,000 | ---D | C] -- C:\ProgramData\CA
[2013/08/24 22:14:00 | 000,000,000 | ---D | C] -- C:\windows\rnapxs
[2013/08/24 22:12:51 | 000,000,000 | ---D | C] -- C:\Program Files\Total Defense
[2013/08/24 21:50:34 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2013/08/24 21:50:32 | 000,000,000 | ---D | C] -- C:\windows\temp
[2013/08/24 21:41:40 | 000,518,144 | ---- | C] (SteelWerX) -- C:\windows\SWREG.exe
[2013/08/24 21:41:40 | 000,406,528 | ---- | C] (SteelWerX) -- C:\windows\SWSC.exe
[2013/08/24 21:41:40 | 000,060,416 | ---- | C] (NirSoft) -- C:\windows\NIRCMD.exe
[2013/08/24 21:41:10 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/08/24 21:40:52 | 000,000,000 | ---D | C] -- C:\windows\erdnt
[2013/08/23 17:02:34 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
[2013/08/23 17:01:33 | 000,000,000 | ---D | C] -- C:\Users\Matthew\mbar
[2013/08/23 16:52:08 | 000,000,000 | ---D | C] -- C:\Users\Matthew\Desktop\RK_Quarantine
[2013/08/21 22:57:24 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Adobe
[2013/08/21 21:05:56 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Roaming\Malwarebytes
[2013/08/21 21:05:07 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/08/21 21:04:30 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Local\Programs
[2013/08/10 21:15:59 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Amazon Cloud Player
[2013/08/10 21:15:55 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Local\Amazon Cloud Player
[2013/08/06 16:33:39 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2013/08/06 16:32:57 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2013/08/06 16:32:56 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2013/08/06 16:32:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\iTunes
[2013/08/06 16:32:56 | 000,000,000 | ---D | C] -- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
[2013/08/06 15:46:02 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Roaming\Apple Computer
[2013/08/06 15:46:02 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Local\Apple Computer
[2013/08/06 15:45:43 | 000,000,000 | ---D | C] -- C:\windows\SysNative\DRVSTORE
[2013/08/06 15:44:59 | 000,000,000 | ---D | C] -- C:\ProgramData\Apple Computer
[2013/08/06 15:43:37 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Local\Apple
[2013/08/06 15:43:31 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Apple Software Update
[2013/08/06 15:43:14 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Apple
[2013/08/06 15:42:56 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2013/08/06 15:42:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Bonjour
[2013/08/06 15:42:39 | 000,000,000 | ---D | C] -- C:\ProgramData\Apple
[2013/08/06 15:42:39 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Apple
[2013/08/06 15:39:52 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Roaming\iFunbox_UserCache
[2013/08/06 15:39:44 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\I-Funbox DevTeam
[2013/08/06 15:39:41 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\I-Funbox DevTeam
[2013/08/02 12:03:04 | 000,000,000 | ---D | C] -- C:\windows\SysNative\Macromed
[2013/07/31 09:50:33 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft.NET
[2013/07/30 11:54:59 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Roaming\ControlCenter4
[2013/07/30 10:59:46 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Adobe
[2013/07/30 10:55:07 | 000,000,000 | ---D | C] -- C:\Users\Matthew\AppData\Local\Adobe
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/08/25 09:25:25 | 000,015,568 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/08/25 09:25:25 | 000,015,568 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/08/25 09:22:00 | 000,000,912 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/08/25 09:18:04 | 000,000,908 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/08/25 09:17:14 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2013/08/25 09:17:10 | 3062,255,616 | -HS- | M] () -- C:\hiberfil.sys
[2013/08/25 09:10:42 | 000,741,240 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2013/08/25 09:10:42 | 000,624,622 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2013/08/25 09:10:42 | 000,106,708 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2013/08/25 09:07:33 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2013/08/24 23:34:04 | 000,001,279 | ---- | M] () -- C:\Users\Matthew\Desktop\Revo Uninstaller.lnk
[2013/08/24 21:38:08 | 000,017,920 | ---- | M] () -- C:\windows\SysWow64\rpcnetp.dll
[2013/08/24 21:37:51 | 000,017,920 | ---- | M] () -- C:\windows\SysWow64\rpcnetp.exe
[2013/08/24 21:37:51 | 000,017,920 | ---- | M] () -- C:\windows\SysNative\rpcnetp.exe
[2013/08/24 21:37:24 | 000,176,860 | ---- | M] () -- C:\windows\SysNative\drivers\KmxAgent.asc
[2013/08/21 22:57:26 | 000,002,030 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader XI.lnk
[2013/08/21 21:39:17 | 000,002,194 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/08/10 21:16:11 | 000,001,236 | ---- | M] () -- C:\Users\Matthew\Desktop\Amazon Cloud Player.lnk
[2013/08/06 16:33:39 | 000,001,794 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2013/08/06 15:39:45 | 000,001,071 | ---- | M] () -- C:\Users\Public\Desktop\iFunbox.lnk
[2013/08/06 15:24:29 | 000,000,000 | -H-- | M] () -- C:\windows\SysNative\drivers\Msft_User_WpdMtpDr_01_09_00.Wdf
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/08/24 23:34:04 | 000,001,279 | ---- | C] () -- C:\Users\Matthew\Desktop\Revo Uninstaller.lnk
[2013/08/24 22:14:53 | 000,289,296 | ---- | C] () -- C:\windows\SysNative\winsfinst.exe
[2013/08/24 21:41:40 | 000,256,000 | ---- | C] () -- C:\windows\PEV.exe
[2013/08/24 21:41:40 | 000,208,896 | ---- | C] () -- C:\windows\MBR.exe
[2013/08/24 21:41:40 | 000,098,816 | ---- | C] () -- C:\windows\sed.exe
[2013/08/24 21:41:40 | 000,080,412 | ---- | C] () -- C:\windows\grep.exe
[2013/08/24 21:41:40 | 000,068,096 | ---- | C] () -- C:\windows\zip.exe
[2013/08/21 22:57:26 | 000,002,441 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
[2013/08/21 22:57:26 | 000,002,030 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader XI.lnk
[2013/08/10 21:16:11 | 000,001,236 | ---- | C] () -- C:\Users\Matthew\Desktop\Amazon Cloud Player.lnk
[2013/08/06 16:33:39 | 000,001,794 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2013/08/06 15:43:31 | 000,002,519 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Apple Software Update.lnk
[2013/08/06 15:39:45 | 000,001,071 | ---- | C] () -- C:\Users\Public\Desktop\iFunbox.lnk
[2013/08/06 15:24:29 | 000,000,000 | -H-- | C] () -- C:\windows\SysNative\drivers\Msft_User_WpdMtpDr_01_09_00.Wdf
[2013/08/02 12:03:16 | 000,000,830 | ---- | C] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2013/07/24 11:19:16 | 000,000,327 | ---- | C] () -- C:\windows\Brpfx04a.ini
[2013/07/24 11:19:16 | 000,000,064 | ---- | C] () -- C:\windows\brpcfx.ini
[2013/07/24 11:18:41 | 000,003,302 | ---- | C] () -- C:\windows\BRPARAM.INI
[2013/07/24 11:16:37 | 000,000,000 | ---- | C] () -- C:\windows\brdfxspd.dat
[2013/07/24 11:16:26 | 000,045,056 | ---- | C] () -- C:\windows\SysWow64\BRTCPCON.DLL
[2013/07/24 11:16:20 | 000,000,114 | ---- | C] () -- C:\windows\SysWow64\BRLMW03A.INI
[2013/07/24 11:06:07 | 000,000,000 | ---- | C] () -- C:\windows\HPMProp.INI
[2013/07/24 11:05:53 | 000,323,584 | ---- | C] () -- C:\windows\SysWow64\hpcc3130.dll
[2013/07/23 10:59:30 | 000,017,920 | ---- | C] () -- C:\windows\SysWow64\rpcnetp.dll
[2013/07/23 10:59:02 | 000,017,920 | ---- | C] () -- C:\windows\SysWow64\rpcnetp.exe
[2013/07/22 16:23:43 | 000,731,106 | ---- | C] () -- C:\windows\SysWow64\PerfStringBackup.INI

========== ZeroAccess Check ==========

[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/02/27 01:52:56 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/02/27 00:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 08:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/07/30 11:55:13 | 000,000,000 | ---D | M] -- C:\Users\Matthew\AppData\Roaming\ControlCenter4
[2013/08/06 16:17:34 | 000,000,000 | ---D | M] -- C:\Users\Matthew\AppData\Roaming\iFunbox_UserCache
[2013/07/25 11:30:53 | 000,000,000 | ---D | M] -- C:\Users\Matthew\AppData\Roaming\PC-FAX TX
[2013/08/21 22:50:08 | 000,000,000 | ---D | M] -- C:\Users\Matthew\AppData\Roaming\SoftGrid Client
[2013/08/06 12:24:46 | 000,000,000 | ---D | M] -- C:\Users\Matthew\AppData\Roaming\Toshiba
[2013/07/22 16:24:55 | 000,000,000 | ---D | M] -- C:\Users\Matthew\AppData\Roaming\TP
[2013/07/22 11:59:43 | 000,000,000 | ---D | M] -- C:\Users\Matthew\AppData\Roaming\WinBatch
[2013/08/19 10:16:21 | 000,000,000 | ---D | M] -- C:\Users\Matthew\AppData\Roaming\{90140011-0066-0409-0000-0000000FF1CE}

========== Purity Check ==========

< End of report >

driveman · Aug 25, 2013

OTL Extras
OTL Extras logfile created on: 8/25/2013 9:32:48 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Matthew\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16660)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.80 Gb Total Physical Memory | 2.66 Gb Available Physical Memory | 69.99% Memory free
7.60 Gb Paging File | 6.39 Gb Available in Paging File | 84.05% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 453.96 Gb Total Space | 377.36 Gb Free Space | 83.13% Space Free | Partition Type: NTFS

Computer Name: MATTHEW-PC | User Name: Matthew | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-2773095209-3797282362-3564638656-1000\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\CA Personal Firewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0DF582B0-40F6-48C3-9B96-D3548DFF9D39}" = lport=2869 | protocol=6 | dir=in | app=system |
"{10451749-CA14-4DB3-A8EA-09C16E298E49}" = lport=54925 | protocol=17 | dir=in | name=brothernetwork scanner |
"{137A8EE1-40EC-46D3-AC72-129F5D03D106}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{1722FC4C-E263-4EFE-9549-3293061501BD}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{1F740A8D-D19D-4276-8D95-E83F049CD6C5}" = lport=10243 | protocol=6 | dir=in | app=system |
"{27016A90-6C53-4E3D-BB32-7AD339B38769}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{33EF81AB-E530-41C6-89DF-BE00DDA90E49}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{639837EB-3B55-4476-984E-46EC3DCC08A1}" = rport=445 | protocol=6 | dir=out | app=system |
"{7BDC2028-F16F-45F0-93BC-44958594BFA3}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{7E007A44-C28A-443E-8668-4F0C51F4A8D2}" = lport=445 | protocol=6 | dir=in | app=system |
"{88454538-DE33-4DB4-9240-F876DF8133CF}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{88E182E2-9906-46D6-A0C9-146B2971462C}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{8E6A53CE-4AC9-4BB9-BC4D-A44A7DB65B3D}" = lport=2869 | protocol=6 | dir=in | app=system |
"{8F6A77EF-91F4-417B-A153-2FA06BF7FA1C}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{90197781-130D-4C94-A0D7-99FA4E0251FA}" = rport=10243 | protocol=6 | dir=out | app=system |
"{98E39DD0-A610-45B6-A15F-4DA380B1FBA6}" = rport=139 | protocol=6 | dir=out | app=system |
"{BA966BC0-45B9-4C47-8EA0-A419BF0434CC}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{C25B6DEA-2366-4E24-B0D4-D4E4542AD42D}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{C27D8687-608A-48B6-BE1E-602E489D95D1}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{D6299EC8-853E-4094-BCFA-721AB1FA5AD8}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{D84A55E4-957C-40D0-81FC-1EF917D84A91}" = lport=138 | protocol=17 | dir=in | app=system |
"{D9F0B11F-9527-47E8-87B0-66B1A97BBAA7}" = rport=138 | protocol=17 | dir=out | app=system |
"{EC3443F9-62CA-4EA4-A98B-F6737864B6D6}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{F19197BE-8D00-428E-B464-25B60A81AC9A}" = lport=139 | protocol=6 | dir=in | app=system |
"{FB90F661-086D-44BB-A63D-3C34F9B309A6}" = rport=137 | protocol=17 | dir=out | app=system |
"{FC30290F-28A3-4B68-AF33-69FB8B1BFF26}" = lport=137 | protocol=17 | dir=in | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{01A8F548-BA6B-46D2-81A2-1016599D7F49}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{0E790E53-DC5F-4B64-8B9B-FFE4B9D9324D}" = dir=in | app=c:\program files (x86)\intel corporation\intel wireless display\widiapp.exe |
"{0ED35226-95EB-4E9A-8DE0-F8E7B6931731}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{151D5AF3-860F-47A7-861B-E14F3CAE485E}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{1A32804D-0A51-4DD3-818C-4841B9461F36}" = protocol=6 | dir=out | app=system |
"{1C4557AF-75BD-4510-9D6E-2B973F75ADB1}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{1C66D020-1A97-491A-A7F1-87D7739987D0}" = dir=in | app=c:\program files (x86)\windows live\messenger\wlcsdk.exe |
"{1FE45F87-D705-4A73-A0CF-31EB2D7ADA7D}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{2242F4A1-74D8-427F-90A4-908FD3B1011B}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{23712E5F-B634-4777-9328-DB943CE27F48}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{40C43884-363A-451F-8E62-661741F32D47}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{4299EC43-F25B-4CB2-8D03-52A63D0D356C}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{45B41513-D3A3-47FB-A322-209460420013}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{4ABF796C-23FC-47B3-A6CB-A5F1488511AC}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
"{527B2388-F9D6-4D49-8D55-76082304B34E}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{52FDED4F-E255-4EA9-A7AB-84F3BED6FD99}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{5C76E29D-E19F-46FB-B964-B46E1C6EC654}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{6FEF2475-08D4-407C-BD9D-D2B8CB86C15F}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{729A7740-ECA2-48EE-8554-64DBA23B0F2F}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |
"{7E8B6D38-F9AA-416E-B961-02AF273D5E71}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{86AD24A3-A347-43AD-8715-5CA94F9B88DB}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{8B1DD241-124F-46ED-9204-1F50A8550689}" = dir=in | app=c:\program files\intel\wifi\bin\pandhcpdns.exe |
"{B8071BB1-D8E6-4A76-A26A-5B2C1CA611DD}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{D32882CA-4747-4669-96BB-DBD7E6EDC034}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{D7C98247-DE78-4601-A4F0-AF723E3226FC}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{D8FA0B6E-8498-4D90-9E17-69B5FB9A0053}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{DFB73187-91EC-4DA6-8BA7-9CD9F86F80E0}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{F37935C5-2E36-44E1-839B-E366D6AA41D4}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{FB6F329E-BBD2-4BDA-A7A0-BB485DC82011}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{FFE1AB26-A556-4588-A713-FB6FF3035BCE}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{2F72F540-1F60-4266-9506-952B21D6640D}" = Apple Mobile Device Support
"{4327107B-E95E-415C-9194-458FCED6BF12}" = Intel(R) PROSet/Wireless WiFi Software
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{76FF0F03-B707-4332-B5D1-A56C8303514E}" = iTunes
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}" = TOSHIBA PC Health Monitor
"{A0E99122-25C1-4CA4-9063-499A2A814EB6}" = TOSHIBA ReelTime
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Media Creator
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board
"{C298FF86-AB23-4B58-AC53-A23383C07B3A}" = Intel® Wireless Display
"{C4FFA951-9678-4D51-84B4-AFD15D3C45AD}" = TOSHIBA Hardware Setup
"{CBD6B23D-41D5-4A46-8019-6208516C9712}" = TOSHIBA Supervisor Password
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"{FBBC4667-2521-4E78-B1BD-8706F774549B}" = Best Buy pc app
"{FD868C71-6CCF-42E2-B90D-0504AB0036FE}" = 64 Bit HP CIO Components Installer
"CAAPH2" = APH placeholder
"CNXT_AUDIO_HDA" = Conexant HD Audio
"eTrust Suite Personal" = Total Defense Internet Security Suite
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"ProInst" = Intel PROSet Wireless
"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{0D795777-9D60-4692-8386-F2B3F2B5E5BF}" = Label@Once 1.0
"{1367D815-EC9F-4e2f-9FB9-E40A075AD19B}" = DNAMigrator
"{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1B87C40B-A60B-4EF3-9A68-706CF4B69978}" = TOSHIBA Assist
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java(TM) 6 Update 17
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
"{3175E049-F9A9-4A3D-8F19-AC9FB04514D1}" = Windows Live Communications Platform
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel(R) Rapid Storage Technology
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{474F25F5-BDC9-40E5-B1B6-F6BF23FC106F}" = Windows Live Essentials
"{5AF550B4-BB67-4E7E-82F1-2C4300279050}" = ToshibaRegistration
"{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}" = Apple Application Support
"{5E6F6CF3-BACC-4144-868C-E14622C658F3}" = TOSHIBA Web Camera Application
"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel(R) Management Engine Components
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{8E5233E1-7495-44FB-8DEB-4BE906D59619}" = Junk Mail filter update
"{90140011-0066-0409-0000-0000000FF1CE}" = Microsoft Office Starter 2010 - English
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}" = TOSHIBA Application Installer
"{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}" = TOSHIBA Media Controller
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9F479685-180E-4C05-9400-D59292A1B29C}" = Windows Live Movie Maker
"{A1B36B88-AF90-43A3-8906-6DBEE89B4FBD}" = Brother MFL-Pro Suite MFC-J430W
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.03)
"{B10914FD-8812-47A4-85A1-50FCDE7F1F33}" = Windows Live Sync
"{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"{B57EAFF2-D6EE-4C6C-9175-ED9F17BFC1BC}" = Windows Live Messenger
"{BB51B753-9A0C-4D1D-B3EF-A1B936F55796}" = Toshiba Book Place
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{E6158D07-2637-4ECF-B576-37C489669174}" = Windows Live Call
"{E69992ED-A7F6-406C-9280-1C156417BC49}" = TOSHIBA Quality Application
"{EE39FFBD-544E-49E4-A999-6819828EAE91}" = Windows Live Photo Gallery
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Graphics Media Accelerator Driver
"{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}" = TOSHIBA Media Controller Plug-in
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Google Chrome" = Google Chrome
"iFunbox_is1" = iFunbox (v2.6.2375.747), iFunbox DevTeam
"InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"InstallShield_{A0E99122-25C1-4CA4-9063-499A2A814EB6}" = TOSHIBA ReelTime
"InstallShield_{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board
"InstallShield_{C4FFA951-9678-4D51-84B4-AFD15D3C45AD}" = TOSHIBA Hardware Setup
"InstallShield_{CBD6B23D-41D5-4A46-8019-6208516C9712}" = TOSHIBA Supervisor Password
"InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"Revo Uninstaller" = Revo Uninstaller 1.95
"WinLiveSuite_Wave3" = Windows Live Essentials

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-2773095209-3797282362-3564638656-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Amazon Amazon Cloud Player" = Amazon Cloud Player

< End of report >

Broni · Aug 25, 2013

Did you have a chance to contact CA?
If not we can attempt to remove CA leftovers with OTL and see if it'll reinstall.
Let me know.

driveman · Aug 25, 2013

I haven't contacted them yet. If history is correct, it will probably take 2 hours so if we can try with OTL, I'd like to try that.

Broni · Aug 25, 2013

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

Code:

:OTL
SRV:64bit: - [2012/08/18 00:15:58 | 000,288,336 | ---- | M] (Total Defense, Inc.) [Auto | Running] -- C:\Program Files\Total Defense\Internet Security Suite\ccschedulersvc.exe -- (ccSchedulerSVC)
SRV:64bit: - [2012/08/18 00:15:54 | 000,365,136 | ---- | M] (Total Defense, Inc.) [On_Demand | Running] -- C:\Program Files\Total Defense\Internet Security Suite\ccprovsp.exe -- (CaCCProvSP)
SRV:64bit: - [2011/04/04 12:42:30 | 000,920,656 | ---- | M] (CA) [Auto | Running] -- C:\Program Files\CA\SharedComponents\TMEngine\UmxEngine.exe -- (UmxEngine)
DRV:64bit: - [2011/10/26 12:51:38 | 000,113,744 | ---- | M] (CA) [File_System | System | Running] -- C:\Windows\SysNative\drivers\KmxAgent.sys -- (KmxAgent)
DRV:64bit: - [2011/09/06 22:04:20 | 000,365,136 | ---- | M] (CA) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\KmxCfg.sys -- (KmxCfg)
IE - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_11_8_800_94.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\caaphishtoolbar@ca.com: C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\Firefox [2013/08/24 23:41:45 | 000,000,000 | ---D | M]
CHR - Extension: Total Defense Anti-Phishing Toolbar = C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\hpdpkkpdlooddakbebmkeeegehfjdnih\2.0.0.556_0\
O2:64bit: - BHO: (Total Defense Anti-Phishing Toolbar Helper) - {45011CF5-E4A9-4F13-9093-F30A784EB9B2} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O2 - BHO: (Total Defense Anti-Phishing Toolbar Helper) - {45011CF5-E4A9-4F13-9093-F30A784EB9B2} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (Total Defense Anti-Phishing Toolbar) - {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O3 - HKLM\..\Toolbar: (Total Defense Anti-Phishing Toolbar) - {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\..\Toolbar\WebBrowser: (Total Defense Anti-Phishing Toolbar) - {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O3 - HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\..\Toolbar\WebBrowser: (Total Defense Anti-Phishing Toolbar) - {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\caIEToolbar.dll (Total Defense, Inc.)
O4:64bit: - HKLM..\Run: [cctray] C:\Program Files\Total Defense\Internet Security Suite\casc.exe (Total Defense, Inc.)
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O20:64bit: - Winlogon\Notify\PFW: DllName - (Reg Error: Value error.) - Reg Error: Value error. File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
[2013/08/24 23:58:43 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\CA
[2013/08/24 23:41:35 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Total Defense
[2013/08/24 22:45:33 | 000,000,000 | ---D | C] -- C:\ProgramData\CA
[2013/08/24 22:12:51 | 000,000,000 | ---D | C] -- C:\Program Files\Total Defense


:Services

:Reg

:Files
C:\FRST
C:\Program Files\Total Defense

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
See if you can reinstall CA now.

driveman · Aug 25, 2013

It still didn't install properly. I guess I'll have to call CA. In any case, here is the OTL log:

All processes killed
========== OTL ==========
Error: No service named ccSchedulerSVC was found to stop!
Service\Driver key ccSchedulerSVC not found.
File C:\Program Files\Total Defense\Internet Security Suite\ccschedulersvc.exe not found.
Error: No service named CaCCProvSP was found to stop!
Service\Driver key CaCCProvSP not found.
File C:\Program Files\Total Defense\Internet Security Suite\ccprovsp.exe not found.
Error: No service named UmxEngine was found to stop!
Service\Driver key UmxEngine not found.
File C:\Program Files\CA\SharedComponents\TMEngine\UmxEngine.exe not found.
Error: No service named KmxAgent was found to stop!
Service\Driver key KmxAgent not found.
File C:\Windows\SysNative\drivers\KmxAgent.sys not found.
Error: No service named KmxCfg was found to stop!
Service\Driver key KmxCfg not found.
File C:\Windows\SysNative\drivers\KmxCfg.sys not found.
HKU\S-1-5-21-2773095209-3797282362-3564638656-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\caaphishtoolbar@ca.com not found.
File C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\Firefox not found.
File C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\hpdpkkpdlooddakbebmkeeegehfjdnih\2.0.0.556_0 not found.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{45011CF5-E4A9-4F13-9093-F30A784EB9B2}\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{45011CF5-E4A9-4F13-9093-F30A784EB9B2}\ not found.
File C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\Toolbar\caIEToolbar.dll not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{45011CF5-E4A9-4F13-9093-F30A784EB9B2}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{45011CF5-E4A9-4F13-9093-F30A784EB9B2}\ not found.
File C:\Program Files\Total Defense\Internet Security Suite\Anti-Phishing\x86\Toolbar\caIEToolbar.dll not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{0123B506-0AD9-43AA-B0CF-916C122AD4C5} not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0123B506-0AD9-43AA-B0CF-916C122AD4C5}\ not found.
File Phishing\Toolbar\caIEToolbar.dll not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{0123B506-0AD9-43AA-B0CF-916C122AD4C5} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0123B506-0AD9-43AA-B0CF-916C122AD4C5}\ not found.
File Phishing\x86\Toolbar\caIEToolbar.dll not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
64bit-Registry value HKEY_USERS\S-1-5-21-2773095209-3797282362-3564638656-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{0123B506-0AD9-43AA-B0CF-916C122AD4C5} deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0123B506-0AD9-43AA-B0CF-916C122AD4C5}\ not found.
File Phishing\Toolbar\caIEToolbar.dll not found.
Registry value HKEY_USERS\S-1-5-21-2773095209-3797282362-3564638656-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{0123B506-0AD9-43AA-B0CF-916C122AD4C5} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0123B506-0AD9-43AA-B0CF-916C122AD4C5}\ not found.
File Phishing\x86\Toolbar\caIEToolbar.dll not found.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\cctray not found.
File C:\Program Files\Total Defense\Internet Security Suite\casc.exe not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
File Protocol\Handler\livecall - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
File Protocol\Handler\msnim - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
File Protocol\Handler\wlmailhtml - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\PFW\ deleted successfully.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Folder C:\Program Files (x86)\CA\ not found.
Folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Total Defense\ not found.
C:\ProgramData\CA folder moved successfully.
C:\Program Files\Total Defense\Internet Security Suite\PolicyTable folder moved successfully.
C:\Program Files\Total Defense\Internet Security Suite\Anti-Virus\quarantine folder moved successfully.
C:\Program Files\Total Defense\Internet Security Suite\Anti-Virus folder moved successfully.
C:\Program Files\Total Defense\Internet Security Suite folder moved successfully.
C:\Program Files\Total Defense folder moved successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
File\Folder C:\Program Files\Total Defense not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Matthew
->Temp folder emptied: 9840531 bytes
->Temporary Internet Files folder emptied: 38349193 bytes
->Java cache emptied: 87827 bytes
->Google Chrome cache emptied: 453579006 bytes
->Flash cache emptied: 528 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 20086428 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33298 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 42305994 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 538.00 mb

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Matthew
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Matthew
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 08252013_202712

Files\Folders moved on Reboot...
C:\Users\Matthew\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Matthew\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

Broni · Aug 25, 2013

Let's continue then...

Last scans...

Download Security Check from here or here and save it to your Desktop.

Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
- Other Services
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

Disable your antivirus program
Tick the box next to YES, I accept the Terms of Use
Click Start
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click on List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset won't find any threats, it won't produce any log.

Solved Multiple Instances of iexplore.exe using Chrome

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