Multiple USB device driver installations failing

[Imageman]

Windows 7 64 Bit / MSI P965 Platinum Mother Board

I have three USB driver installations failing. I believe this is related to ' USB', because installations of other software unrelated to USB devices install just fine. Might it be a Windows Installer Service, appears to be running fine?

Failing Device Driver Installations;
1) IOGEAR USB 3 PCIe card
Problem: The installer runs part way through the "Preparing to install' process and goes into limbo. I have tried three USB cards by different manufacturers and get the same problem. Tried several Renesas installers, all failed.

Microsoft Windows Installer says: 'Stopped working. Files that help describe the problem: AppCompat.txt, WERInternalMetadata.xml, WERDataCollection failure'.


2) APC Battery Backup 'PowerChute' Software
Problem: : The installer runs part way through the "Preparing to install' process and goes into limbo -or- I get an error message telling me to check the USB connection. APC cable is pulgged into a native port, not a hub. APC has no solution.



3) Logitech Harmony One Remote Software (Finally installed in 'Safe' Mode
Error: : The installer runs part way through the "Preparing to install' process and goes into limbo, but, when I went into 'Safe Mode' the software installed properly. Installation of the other two examples yield the Windows 'can't be installed in safe mode'

Help Appreciated - IM

 

[raybay]

You might want to consider re-installing Windows using Repair Mode... that usually fixes the issue for us.

 

[Imageman]

raybay - Thanks! Can you please lead me to a step-by-step for doing the system repair? - IM

 

[Buckshot420]

raybay - Thanks! Can you please lead me to a step-by-step for doing the system repair? - IM

Use google...how hard is it to type in "how to do a windows 7 system repair"?
First link.
http://windows.microsoft.com/en-US/windows7/Create-a-system-repair-disc

 

[Imageman]

Buckshot420 - Thank for the tip! I'll remember not to visit here again, way too old to put up with crap. So sorry to bother you . . .

 

[Buckshot420]

So sorry to bother you . . .

No bother, I know how to use google. Glad I could help.

 

[bgandy]

Imageman

Do you have the factory disc for windows 7?

Sent from my DROID BIONIC using Tapatalk

 

[bgandy]

If you have the disc, you will need to boot from the disc. Your computer may ask you to press a key to boot from the disc, otherwise it will boot into windows.

After a few seconds you will be asked to choose a language, then it will ask you if you would like to repair an existing installation of install a new copy. Choose the repair option then follow the prompts.

This may not be exact, but the steps are fairly simple.

 

[Imageman]

Thanks you bgandy - I've run out of timke, but I'll give your suggestion a try when I get a moment and let you know if it worked - Best, IM