Hello. I have an Acer Aspire R11 and a few days ago I got a virus. I've been using a few different antivirus softwares. They were helping a little but werent really taking the virus off. After I did a scan I restarted my 2in1 and it let me log in but after that it went to a page that says Enter a product key to verify windows and then freezes so even if I did know where my product key was I wouldnt be able to type it in. Please help I cant find anything online.