My PC can't install drivers for external USB drives

Maybe I misunderstood you. I thought you asked if you should move it back to its original Windows folder. The answer to that is: No. Do not move it back to its original folder. Windows will rebuild a fresh version of that file on its own.

You can simply empty it from your trash bin. Or are you saying Windows won;t delete it when you empty your Recycle Bin?
 
I too have the same problem my usb is not detected and when I try to update it shows a message like driver update was not successful(error 28). How to solve this problem. Please provide solution for this
 
I have followed your steps and I found all my usb and cd drives. I deleted INFCACHE1. But it is of no use. My laptop is not detecting my pendrive. My pendrive is working fine in other laptops.. How can I resolve this problem
 
@Cobalt006
Thanks cobalt :)


@Anisa
I've been quite busy and not online. But I see your post and will try to respond within the next couple days. But in the meantime:
> What version of windows are you running?
> What messages appear when you plug in the pen drive? Access Denied? or driver not found? or... ?????
 
@Anisa
I'm not sure if you saw the questions included in my last post. Could you tell me
> What version of windows are you running?
> What messages appear when you plug in the pen drive? Access Denied? or driver not found? or what message(s) do you see ?????
 
Don't know if I can help but will take a look. What version of Windows are you running? And is it 32 or 64-bit version?

List any Problem devices
  • Make sure devices are connected and powered on
  • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
  • On the other hand, if no devices are listed, tell me
SanDisk Cruzer Colors+ USB Device USBSTOR\DISK&VEN_SANDISK&PROD_CRUZER_COLORS+&REV_8.01\2444501AE1C05FEE&0 The drivers for this device are not installed.
 
Is it Windows 7? Windows 8? or ????

That came up under Problem Device??? That confuses me since it's status="This device is working properly" means it's not a problem device. If that's the device status I'd expect that drive to now be working or, at minimum, at least appear under Disk Management.

Given your last Device Manager screen shot I was expecting to see the 2 devices with the yellow triangles appear as Problem Devices.

Have things changed?? Did you do the Problem Device report right??

Look at Device Manager again.
> Show me another screen shot of your Device Manager
> For each device with a yellow triangle, right click Properties. Look at the General tab for Device Status. Devices with a yellow triangle are NOT working properly. Instead you should see a code number plus a message listed. You can just tell me the code number. (I can look-up the message based on code number)

Run the Problem Device report again. I'd expect entries for the USB devices that have the yellow triangles in DevMgr.


Hi I am getting a error code
This device cannot start. (Code 10) for Teredo Tunnelling Pseudo -Interface
 
Windows 7 64
Expansion Desk USB\VID_0BC2&PID_3312\NA4JQ1R6 The drivers for this device are not installed.
MpKslb2e36335 ROOT\LEGACY_MPKSLB2E36335\0000 This device is not present, is not working properly, or does not have all its drivers installed.
 
Hi,
Teredo Tunnelling Pseudo -Interface has yellow exclamation mark I am trying to uninstall it but its still there it's not getting uninstall.
Second I tried to remove the Cruze Blade also from Device Manager USB controllers but same problem not getting removed.
Please help.
I tried to update the Windows driver and but no result with that too.

Please check the screenshot.
 

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You might try updating this driver. Under its properties. If you do Click on the driver tab. Once it opens. Click on Browse My computer for driver software.. Once this opens click on Let me pick From a list drivers for my computer. You may find a driver there that will work for you. If not try uninstalling the driver. Then Reboot the computer and see if it will install a driver for it.
 
1st I tired to uninstall but was not successful under device manager right click Uninstall pop up appears for confirmation but nothing happens.
2nd tried to update using Windows Online update but it says Access denied error 28
The drivers for this device are not installed. (Code 28)


Cruzer Blade USB\VID_0781&PID_5567\20051741500A0362F3DC The drivers for this device are not installed.
 
The driver you are looking in for. If I am correct is a network driver. As far as the CruzerBlade . It s web site post no drivers for it. I am hoping LookinAround shows up. He is the one who could better help you with this.
 
Hi Cobalt006,
I have tried everything you guys have suggested please help me or suggest somebody in the forum who can help me
 
Help required

Problem

New pendrive driver not getting Installed in my Windows 7 Lappy.
Those pen drives that are already used works perfectly fine but if I insert new its not working.

Under other devices in Device Manager I can see Cruze Blade with Yellow exclamation mark.
Error:-
"The drivers for this device are not installed. (Code 28)

Access is denied.


To find a driver for this device, click Update Driver."


I tried uninstall --->right click ---properties--Driver --Uninstall but it is not uninstalling


Tried Updating it also but no success error shown Windows error in screen-shot attached.
 

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