My webcam won't install

ryman19

TS Rookie
got a webcam from my family for christmas last year just geting around to setting it up its a web digital camera WX-5017 the cd wont work and the new hardrive wizard wont find it either im totally at a loss can anyone help?
 

LookinAround

Ex Tech Spotter
got a webcam from my family for christmas last year just geting around to setting it up its a web digital camera WX-5017 the cd wont work and the new hardrive wizard wont find it either im totally at a loss can anyone help?
1. So when you connect the USB port you hear the Windows "ding-dong" to indicate the hardware detects device connection?
2. What do you mean by the CD "doesn't work"?

  • Make sure the web cam is connected to USB port and powered on
  • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post