Luis Guerra
Posts: 26 +0
1. A week ago I got an unsolicited pop up.
2. Would not let me close Firefox so I turned computer off; rebooted and run malawarebytes.
3. That took care of the problem
4. Yesterday I got another pop up (Amazon price winning).
5. Did the same but this time decided to update malawarebytes for latest info.
6. Downloaded malawarebytes latest virus update and program asked me to reboot
7. I did but the computer turned off would not reboot
8. Disconnected computer from router and tried to boot both in normal and safe mode and computer would only freeze on a black screen
9. Have downloaded malawarebuytes to memory stick on my laptop and I am ready to rumble but do not know what I should do.
10. Since the odds of adding to the problem by trying to figure out how to solve it is very high I decided that the wise thing to do is to ask for help from those who do know before getting all creative.
Help will be very much appreciated; thks in advance
2. Would not let me close Firefox so I turned computer off; rebooted and run malawarebytes.
3. That took care of the problem
4. Yesterday I got another pop up (Amazon price winning).
5. Did the same but this time decided to update malawarebytes for latest info.
6. Downloaded malawarebytes latest virus update and program asked me to reboot
7. I did but the computer turned off would not reboot
8. Disconnected computer from router and tried to boot both in normal and safe mode and computer would only freeze on a black screen
9. Have downloaded malawarebuytes to memory stick on my laptop and I am ready to rumble but do not know what I should do.
10. Since the odds of adding to the problem by trying to figure out how to solve it is very high I decided that the wise thing to do is to ask for help from those who do know before getting all creative.
Help will be very much appreciated; thks in advance