Solved Need help removing virus on pc
- Thread starter needhelptoday
- Start date
needhelptoday
Posts: 24 +0
java
ok I will uninstall Java. I just finished the TFC.
ok I will uninstall Java. I just finished the TFC.
needhelptoday
Posts: 24 +0
Java(TM) SE Runtime Environment 6 Update 1 removed
Java(TM) SE Runtime Environment 6 Update 1 has been removed, now Eset is starting.
Java(TM) SE Runtime Environment 6 Update 1 has been removed, now Eset is starting.
needhelptoday
Posts: 24 +0
Eset started
Last Eset scan I did took 2 hours 8 minutes to finish. Will post when its done.
Last Eset scan I did took 2 hours 8 minutes to finish. Will post when its done.
needhelptoday
Posts: 24 +0
ESET results
Hi, the last ESET that took 1 hour 55 minutes showed no threats found.
Hi, the last ESET that took 1 hour 55 minutes showed no threats found.
Broni
Posts: 56,041 +516
Your computer is clean
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:
Run OTL
2. Now, we'll remove all tools, we used during our cleaning process
Clean up with OTL:
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
3. Make sure, Windows Updates are current.
4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
7. Run Temporary File Cleaner (TFC) weekly.
8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
10. (Windows XP only) Run defrag at your convenience.
11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
13. Please, let me know, how your computer is doing.
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following:
Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Post resulting log.
2. Now, we'll remove all tools, we used during our cleaning process
Clean up with OTL:
- Double-click OTL.exe to start the program.
- Close all other programs apart from OTL as this step will require a reboot
- On the OTL main screen, press the CLEANUP button
- Say Yes to the prompt and then allow the program to reboot your computer.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
3. Make sure, Windows Updates are current.
4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
7. Run Temporary File Cleaner (TFC) weekly.
8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
10. (Windows XP only) Run defrag at your convenience.
11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
13. Please, let me know, how your computer is doing.
needhelptoday
Posts: 24 +0
OTL results
All processes killed
========== OTL ==========
========== COMMANDS ==========
[EMPTYTEMP]
User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: All Users
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 16786 bytes
User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Owner
->Temp folder emptied: 21770 bytes
->Temporary Internet Files folder emptied: 17491303 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 470 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 17.00 mb
[EMPTYFLASH]
User: Administrator
User: All Users
User: Default User
->Flash cache emptied: 0 bytes
User: LocalService
User: NetworkService
->Flash cache emptied: 0 bytes
User: Owner
->Flash cache emptied: 0 bytes
Total Flash Files Cleaned = 0.00 mb
Restore points cleared and new OTL Restore Point set!
OTL by OldTimer - Version 3.2.31.0 log created on 10172011_203804
Files\Folders moved on Reboot...
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\3901M9HZ\topic172150-2[2].html moved successfully.
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
Registry entries deleted on Reboot...
All processes killed
========== OTL ==========
========== COMMANDS ==========
[EMPTYTEMP]
User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: All Users
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 16786 bytes
User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Owner
->Temp folder emptied: 21770 bytes
->Temporary Internet Files folder emptied: 17491303 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 470 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 17.00 mb
[EMPTYFLASH]
User: Administrator
User: All Users
User: Default User
->Flash cache emptied: 0 bytes
User: LocalService
User: NetworkService
->Flash cache emptied: 0 bytes
User: Owner
->Flash cache emptied: 0 bytes
Total Flash Files Cleaned = 0.00 mb
Restore points cleared and new OTL Restore Point set!
OTL by OldTimer - Version 3.2.31.0 log created on 10172011_203804
Files\Folders moved on Reboot...
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\3901M9HZ\topic172150-2[2].html moved successfully.
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
Registry entries deleted on Reboot...
needhelptoday
Posts: 24 +0
cleanup done
Thanks for your help!
Thanks for your help!
