Need help to read minidump files

[wingsee]

Hi everyone, I'm new to this community and I need help to read my minidump files.

My laptop is having the blue screen problem and randomly restarting. Below are some of the error descriptions:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 17/02/2011
Time: 7:01:28 PM
User: N/A
Computer: NB-WSWONG-IEOL
Description:
Error code 1000007f, parameter1 00000008, parameter2 ba338d70, parameter3 00000000, parameter4 00000000.

Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 66 20 20 50 61 72 61 6d f Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 38 2c 20 000008,
0038: 62 61 33 33 38 64 37 30 ba338d70
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 18/02/2011
Time: 8:16:26 AM
User: N/A
Computer: NB-WSWONG-IEOL
Description:
Error code 1000007f, parameter1 00000008, parameter2 ba348d70, parameter3 00000000, parameter4 00000000.

Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 66 20 20 50 61 72 61 6d f Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 38 2c 20 000008,
0038: 62 61 33 34 38 64 37 30 ba348d70
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000

Thank you in advance.

 

[Mark56]

I have not had time to read through all the memory dumps but the code 7f on the ones you have listed very often relates to a memory fault so go through this guide and we will take it from there.

Power off the PC and remove the mains connection, always touch the metal of the case with your hands to avoid any static electricity from causing component damage. (On laptops ALWAYS remove the battery before removing or replacing memory modules). Remove all your memory modules. Clean the contacts with a soft rubber (up and down not from end to end) then insert just one module and reboot to test for any change in performance. Repeat this for every module one at a time. Obviously if you only have one module this cannot be done, but you should still remove and clean the module and reseat it and test.

If you only have one stick download this to test it. http://www.memtest.org/

You need to scroll down the page until you see the three blue screenshots. Just below is the list of downloads for Memtest86+ V4.10. Click on Download - Pre-Compiled Bootable ISO (.zip)and save to your desktop, When the download is complete right click the file and select Extract Here and burn the image to a CD. In windows 7 right click the extracted file, select Open With, then select Windows Disc Image Burning Tool then follow the prompts. For all other versions of windows (if you do not have an ISO burner) download this free software. http://www.isoimageburner.com/

Boot the PC into the Bios setup and set the CD/DVD drive to 1st in the boot sequence. Insert the disk in the drive then reboot and the disc will load into dos. Leave the test to run through at least 5 cycles.

The memtest will not be 100% accurate but should easily detect any major faults.

 

[Mark56]

Just had time to look at your crash dumps and they all point to your graphics driver igxpmp32.sys.

Go to the laptops manufacturers site and download the latest graphics driver for your specific model and install it. That should cure the fault.

 

[wingsee]

Thank you so much for the helps. Will go to download the lastest graphics driver now.

 

[Mark56]

Let me know how it goes.