New study finds HGST, WD hard drives fail less often than Seagate and Toshiba

Skye Jacobs

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Bottom line: A study of Backblaze's hard-drive fleet found that HGST and Western Digital drives had lower failure rates than Seagate and Toshiba drives after accounting for factors such as age, capacity, operating temperature, and form factor. The results show how raw fleetwide failure figures can obscure meaningful reliability differences when manufacturers' drives are at different stages of their service lives.

The peer-reviewed IEEE study was written by Christoph Siemroth of the University of Essex and Yeomyung Park of Sungkyunkwan University. It reviewed data on 443,156 drives used in Backblaze data centers from 2013 through the second quarter of 2025. The sample covered more than 1.66 million drive-years.

The researchers found that HGST drives failed at about 41% of Seagate's rate when compared under similar conditions. WD drives failed at about 52% of Seagate's rate. Toshiba drives had a rate equal to 107% of Seagate's rate.

HGST ranked first in the analysis, although the brand is no longer sold as a separate new-drive option. Western Digital acquired HGST in 2012 and later phased out the brand.

The study takes a different approach from Backblaze's regular quarterly reliability reports, which compare the drives active in the company's storage fleet at a given time. The authors said that can produce uneven comparisons because the fleets are not the same age.

HGST accounted for many new Backblaze installations in 2014. Seagate was the main supplier from 2015 through 2020. Toshiba had the most new installations in 2023, and WD led in 2024. As a result, reported failure rates can compare old Seagate and HGST drives with newer Toshiba and WD models.

The researchers adjusted their analysis to account for those differences. They also excluded some of the bias created when drives leave service before they fail. About 146,943 drives, or 31% of the sample, were removed from Backblaze's dataset without a recorded failure. Most were likely replaced as the company moved to higher-capacity hardware.

Toshiba showed the clearest change in failure behavior as drives aged. Its monthly failure rate rose more than fourfold after 60 months in service. From 50 to 100 months, Toshiba drives failed at a rate of five to six per 1,000 drives each month. The other three brands generally remained at or below 2.5 failures per 1,000 drives per month over that period.

Seagate had the highest failure rate among newer drives in the study. But its rate did not increase as sharply with age as Toshiba's did. Backblaze has previously reported that many drive failures occur before a drive has been in operation for three years.

Operating temperature also mattered. The study found that each 1-degree Celsius increase in average drive temperature raised the failure rate by 2.1%. A 10-degree Celsius increase would raise the rate by about 23% when compounded.

Higher-capacity drives performed better in the model. Each additional terabyte of capacity was linked to a 3.4% decline in failure rates. The researchers said that may be partly tied to newer drive designs, including helium-filled enclosures and advances in head manufacturing.

The results do not necessarily apply to hard drives used in consumer PCs or home storage systems. Backblaze operates enterprise drives in data-center conditions, and the dataset does not include comparable workload data for each manufacturer.

The analysis is also weighted toward shorter service periods. Only 0.52% of drives in the study stayed in operation for more than 10 years. That makes the results more useful for evaluating reliability during a drive's early and middle years than for estimating its full lifespan.

WD and HGST finished close together in the adjusted ranking. The authors said that could reflect technology sharing after WD acquired HGST. Backblaze's most recent annual report put the company's overall annualized drive failure rate at 1.36% in 2025.

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That's BS, I've had countless WD hdd, all failed in one for or another and guess what HDD I have in my system for years now, TOSHIBA and SEAGATE !

 
That's BS, I've had countless WD hdd, all failed in one for or another and guess what HDD I have in my system for years now, TOSHIBA and SEAGATE !
Just because you are in the very minority somehow having good luck with those drives, it doesn't mean they are reliable.

Out of the millions of Toshiba and Seagate drives made in the world at least 1 has to turnout good, and you happen to be very lucky.
 
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Just because you are in the very minority of using somehow good luck with those drives, it doesn't mean they are reliable.

Out of the millions of Toshiba and Seagate drives made in the world at least 1 has to turnout good, and you happen to be very lucky.
Agree.

I've seen Them all fail.
Last few years was buying drives based on Backblaze data, and They were WD-HGST, server lines (slightly more expensive, but backed by 5 year warranty, which should be telling), but I would still avoid buying two drives from same source, at the same time, as You multiply chances of getting drive from faulty production run.
 
In my entire home-PC 'career' (started in the DOS era) I've had one single drive failure.
#1 I never kick my PC. Shocks are bad - external drives seem extra susceptible.
#2 the Dutch climate sucks, which according to the article may very well be a positive.
#3 these days they don't see a lot of use, most of the action happens on my SSD's.

I have 2 HD's (Seagate and WD) in my main PC that are years old now and 5 HD's that were in previous PC's on my bookshelf; I'm pretty sure they still work.
Those are probably 10+ years old now (wild guess).
I'm too lazy to peek at the branding sorry.
 
Anyone replying here saying “xx drives suck cause they always fail for me” doesn’t understand basic statistics.

There are millions of drives sold every year… your experience with a few dozen drives (or even a few hundred) are not significant in ANY WAY!

Even this study is only slightly useful as it doesn’t really account for anything other than the specific enterprise drives Blackblaze uses/used.

If we could get data from MULTIPLE companies over several years, maybe we’d have something statistically significant… but we don’t…
 
In my experience, Seagate reliability has greatly improved since early this decade. During the 2000s and 2010s they've been really bad.

WD hard drives tend to be very reliable when it comes to the disks themselves and mechanical parts, but their electronics often fail earlier than in Seagate hard disks.

I prefer Seagate nowadays.

I never worked with Toshiba much, and never personally owned a Toshiba hard disk so I have no opinion on them
 
My experience confirms Backblaze's findings.
Initially thought I was overpaying for my HGST, then realized what I was getting. It's still running perfectly.

Seagate have failed me left and right.
The Barracuda 7200.14 were absolutely horrible. I hope I won't have to buy their products again.
I had to send a drive to the Netherlands to recover my data. Paid through the nose with cash, blood and 2 fully functional organs for that service from Seagate. And I had to pay for the ice bags to ship the organs properly.
They returned my data on a 2.5" external Seagate which is in good shape as of now ( 11 - 12 years later).

Haven't had that many WD, but My Passport has been very reliable to me.

Had 2.5" Toshiba drives and external (Canvio) 2.5". They failed. Lesson learned.
 
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Funny.

I have 4 out of commision WD drives, 4 out of 9 total - one 4NPURX beaten up badly with lots >1sec, one 4NPURX without bads but so bad it hangs dead victoria hdd, one 20EZRX with ideal surface but 907 offline sectors lol, and one WD/HGST 8002FRYZ (8TB GOLD) so FUBAR that I can't even properly describe it.

And I'm just a usual Joe, faaar away from what big data possess. 4 out of 9, all purchased in ~2017.
First and last SSD dead on my hands was OCZ Vector, 12 years ago. All other solid drives I have the same age or older are either alive, or have been sold a long time ago...

P.S. Jesus, I forgot to mention that every time I’ve bought them in pairs, and every time one was shipped broken from the box. Thus +3 more failed WD, including 1 red pro 4003FFBX I have now
 
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I love these studies. Not because I read them but for the nostalgia of when I did read them and gave them heed.
 
My beautiful 4TB ultra star drives are nearing 7 years. I heard that they are very reliable (seller's 3-year warranty proved it), so I bought them. For 60 bucks each, it was one of my best storage purchases.
Meanwhile a much newer pair of 14tb Exos drives is already one less after 2 years.

I would not be able to buy one of those again today. The price would be near x2 times more.
If my Seagate drives fail before hitachi's ultrastar, I will not be surprised.
 
I thought Hitachi was Japanese or South Korean? What does China have to do with it?

Hitachi Global Storage Technologies was founded on January 6, 2003, as a merger of the hard disk drive businesses of IBM and Hitachi. Hitachi paid IBM US$2.05 billion for its HDD business.

However, until October 2015, it was required to operate autonomously from the remainder of the company due to conditions imposed by Chinese regulators. Chinese regulators later permitted Western Digital to begin wider integration of HGST into its main business.
 
What happened with the brands that where so extremely robust? I still have 4x 160GB Samsung disks that work, after 20+ years lol. Seagate is the worst in my experience, and my personal problem is, it is been going on for years, the high failure rate those drives have. Never they have improved anything really and the failure rate of those things is still too high.

I used to run a HDD recovery service, varying from PCB swaps, MCU flashes, platter swaps, the whole thing. The brands that where always in by default where either seagate or WD, apart from the models that where dropped on accident.

 
My first Toshiba drive ever, an 8TB X300 had the click of death immediately and the replacement was also a POS. Never again will I buy a Toshiba.
 
I have a Seagate 4TB external hard drive, and a 4TB Western Digital external hard drive. Both are 4 and 6 yrs old. Still working ...
 
I cannot remember much which ones (mechanical HDDs) failed me more. I think Seagate had the least problems for me. I vaguely remember that I had the most failures with Maxtor HDDs.
 
I've had WDs fail and Seagates fail, and I've had WDs and Seagates that have lasted yonks. My oldest and still functioning WD is a WD Green 1TB 5400RPM from about 2009 (pulled from a WD My Book Studio for Mac. The oldest functional Seagate in my possession is from 2013 shucked from a Seagate Wireless Plus 1TB.

 
Not the first time Backblaze comes to this conclusion, remember reading just about the same thing about 10 years back.
And it aligned with my personal experience back then. I had about 14 drives in use, a mix of brands. All the Seagates failed within 4 years, the Single Toshiba lastest a little longer, One Samsung a little longer still, and the other much longer although not without issues. The WDs mostly survived till the current day (even survived being shipped internationally twice) although admittedly powered off most of the time.
 
My good men, I fear we may have accidentally rediscovered why statisticians invented the concept of a sample size.

The study looked at 443,156 drives over roughly 1.66 million drive years and attempted to account for age, capacity, temperature and form factor.

The rebuttal so far appears to be...“My Seagate from 2012 still works.”

“My WD died.”

“I had two Toshibas and both were rubbish.”

Splendid. The scientific method can pack up early today.

Anecdotal experience is useful for describing what happened to you. It is not terribly useful for determining the failure rate of millions of hard drives.

You can own nine WD drives, have four fail, and truthfully say, “WD has been awful for me.” What you cannot reasonably conclude is that WD therefore has a 44% failure rate.

Likewise, owning a Seagate that has spun faithfully since the Obama administration does not invalidate a dataset containing hundreds of thousands of drives.

There are perfectly legitimate criticisms to make here. Backblaze operates drives in a data center environment, model mixes differ, workloads differ, and these results should not be interpreted as “every WD is better than every Seagate.”

That would be an interesting discussion.

But “the study is BS because my hard drive still works” is not quite the devastating statistical rebuttal some seem to believe it is.

At least @yRaz understood the practical lesson...The most reliable hard drive manufacturer remains Backup Incorporated.
 
At least @yRaz understood the practical lesson...The most reliable hard drive manufacturer remains Backup Incorporated.
The funny thing about my NAS is the only drive to fail was one of the parity drives. It's made up of random used drives that are all different brands. But I have 15TB usable over 5 drives that I paid basically nothing for so I'll call that a win. I have an extra drive on deck waiting for a drive failure because I'm using old serve drives that I paid a scrap metal prices at an e waste recycler.
 
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