New WD 500GB HDD Noise

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joehorror

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Hey! I installed a new HDD, made sure to install it nice and secure, and I've begun running programs and anti-virus and other programs and I occasionally get a quiet grinding noise or a clicking. I'm unsure as to whether this is normal or not. I cleaned out my computer case and a TON of dust and dust bunny corpses so the case is empty as hell. Is the noise normal and I'm just hearing it more than usual now that the case is empty?
 
Contact the folks at Western Digital support. They are very helpful. There are also diagnostics available at the site that tell you more.
Hard drives can be damaged in shipment to the retailer or the installer, and returning the drive to Western Digital will get you a replacement quickly.
 
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