Never would expect this from Newegg, man I would be pissed if this happened to me! I wonder what Newegg is going to do with all the angry customers. Newegg has really good customer support and this SHOULD be handled properly.
OK, I'm pretty sure they already have.
That said, I just received my recent order(s) from Newegg. (11:05 AM Thursday, March 11,2010).
1: Seagate "Barracuda" 320GB SATA II HDD
2: GSkill 4GB Memory kit (2 X 2GB) DDR-3 1333 Mhz
3: M$ Windows 7 Professional 64 Bit
I ordered these parts the previous day (Memory & OS @ 12:00 Noon Wednesday). So, that's 23 hours from placing the order, to my hot, greedy little hands...! But more importantly, the all appear to be the real deal..!
Here I should add that these were shipped via UPS, This for the benefit of people who complain about them as well. They obviously had LESS than 23 hours to do their thing.
So it appears that Newegg has moved on, and for that matter, so have I...!
So, for all the posts from people who are thinking about doing Newegg a favor by continuing ordering from Newegg, intimating they might try another supplier, or still suggesting that Newegg fix this problem, I say this:
1: I extend a thank you on their behalf.
2. Go ahead.
3. They already have.
(I hope that referencing these responses back to the foregoing paragraph is not too difficult).c
If this had happened to me, I too would have been pissed off, and deeply disappointed. But Newegg is one of those companies that will actually answer their phone, and resolve issues when they do. Most of the time Newegg is the injured party because of unnecessary or fradulent RMAs, munufacturer screw ups, (IE, Seagate's run of bad HDDs), and such other follies..
Beyond that I say, "bah humbug to all, and to all a good night".
