Inactive [Not curable - Virut] System check virus help!

J

jfkstunna

Posts: 26   +0
I somehow got the new system check virus on my computer. i messed up and ran malwarebytes which was shut down "unexpected error" after that i restarted my comp. and went to desktop but now the screen is all blue like everything is gone!!! on top of that im not able to boot into safe mode or anything what ever this is its very smart and is a real pain inthe you know what somebody plz help!!
 
Welcome aboard
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Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running tools or applying updates other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

===============================================================

Let's see, if we can look at your computer booting from an external source.

Please download OTLPE (filesize 120,9 MB)

  • When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
  • Reboot your system using the boot CD you just created.
    • Note : If you do not know how to set your computer to boot from CD follow the steps HERE
  • Your system should now display a REATOGO-X-PE desktop.
  • Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
  • Double-click on the OTLPE icon.
  • When asked Do you wish to load the remote registry, select Yes
  • When asked Do you wish to load remote user profile(s) for scanning, select Yes
  • Ensure the box Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start.
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system
  • Please post the contents of the OTL.txt file in your reply.
 
hey
ok i downloaded the OTLPEnet.exe but when i double click it i get a dialog that says Safari cant open the file because there no application can open it.
 
Are you suing another good, working computer to create that CD?
It's not Mac is it?
 
yea im using a mac. i just tried to get into the boot mode on the infected comp. but it wont allow me it ssays that my keyboard isnt hooked up but when i first did it the menu popped (f8) up n the safe mode option came up but it quickly disaapeared
 
ok i got the disk goin but after it did what it was supposed to do it said:

the file VIAPDSK,SY_ is corrupted
press any key to continue
 
You have to give me much more details of what exactly you did and at what point you're getting the above error.
 
well i burned the thing on the disk loaded the disk in the comp i pressed the f2 button and it started on its own then the resk desktop thing popped up and started loading on its own and when it was done i got that message
 
I don't understand what you did.
You have to remember I'm not there so I can't see.
 
i put the OTLPE on flash drive so then i turned on the infected computer it loaded but it said at the top leftcorner: attempting to boot from usb. Then it says right under it: error. press any key to restart. so i put the cd in that i burned OTLPE on and restarted my computer (with the usb out) and hit f8 till the menu popped up went into safe mode and ran the cd from there and ts open and i need to know where to go from there
 
i put the cd in that i burned OTLPE on and restarted my computer (with the usb out) and hit f8 till the menu popped up went into safe mode
Click to expand...
That's not what my instructions say.
You have to boot from that CD not go to safe mode.
 
man everything your tellin me to do isnt working AT ALL!!!!

im in safe mode went to download the antivirus but its not downloading like every link i press to download nothing happens

i even tried to download mozilla still nothing
 
Don't yell at me!
I didn't mess up your computer.
I'm the one who's trying to fix it.

Use working computer to download necessary tools and USB flash drive to transfer those tools to bad computer.
 
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