ok the dilemma is simple ok i bought this new laptop for the wife then it came with a built in webcam truth is i don't want that webcam so i bought another webcam that i am trying to use on msn but the laptop states found new hardware but doesn't install my webcam is usb ported it says m style on the cam the only thing it uses my wife states that she can access the cam thru the control panel but not in msn why is this occuring if someone could get to me asap would be greatly appreciated thanks in advance