Solved Older work comp

[male30ohio]

Sorry about late reply, I was off on Saturday.

 

[Broni]

Good news

OTL logs are clean.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Do NOT post JavaRa log.

====================================================================

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  
  NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

3. Download Temp File Cleaner (TFC)

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

4. Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click on List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

 

[male30ohio]

CheckUp

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 2 x86
Out of date service pack!!
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Disabled!
VIPRE Antivirus
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:
Spyware Doctor 8.0
Spybot - Search & Destroy
SUPERAntiSpyware
Java(TM) 6 Update 31
Java(TM) 6 Update 7
Out of date Java installed!
Adobe Flash Player 11.1.102.62
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent
``````````End of Log````````````

 

[male30ohio]

Farbar

Farbar Service Scanner Version: 01-03-2012
Ran by MANAGER (administrator) on 11-03-2012 at 12:02:05
Running from "C:\Documents and Settings\MANAGER\desktop"
Microsoft Windows XP Professional Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll
[2006-04-30 01:55] - [2006-05-19 07:59] - 0111616 ____A (Microsoft Corporation) EF545E1A4B043DA4C84E230DD471C55F

C:\WINDOWS\system32\Drivers\afd.sys
[2006-04-30 01:55] - [2008-08-14 04:48] - 0138368 ____A (Microsoft Corporation) 6A0397376853E604DE8E1E7A87FC08AC

C:\WINDOWS\system32\Drivers\netbt.sys
[2006-04-30 01:55] - [2004-08-04 07:00] - 0162816 ____A (Microsoft Corporation) 0C80E410CD2F47134407EE7DD19CC86B

C:\WINDOWS\system32\Drivers\tcpip.sys
[2006-04-30 01:55] - [2008-06-20 05:44] - 0360960 ____A (Microsoft Corporation) 744E57C99232201AE98C49168B918F48

C:\WINDOWS\system32\Drivers\ipsec.sys
[2006-04-30 01:55] - [2004-08-04 07:00] - 0074752 ____A (Microsoft Corporation) 64537AA5C003A6AFEEE1DF819062D0D1

C:\WINDOWS\system32\dnsrslvr.dll
[2006-04-30 01:55] - [2004-08-04 07:00] - 0045568 ____A (Microsoft Corporation) 7379DE06FD196E396A00AA97B990C00D

C:\WINDOWS\system32\ipnathlp.dll
[2006-04-30 01:55] - [2004-08-04 07:00] - 0331264 ____A (Microsoft Corporation) 36CC8C01B5E50163037BEF56CB96DEFF

C:\WINDOWS\system32\netman.dll
[2006-04-30 01:55] - [2004-08-04 07:00] - 0198144 ____A (Microsoft Corporation) DAB9E6C7105D2EF49876FE92C524F565

C:\WINDOWS\system32\wbem\WMIsvc.dll
[2006-04-30 02:09] - [2004-08-04 07:00] - 0144896 ____A (Microsoft Corporation) F399242A80C4066FD155EFA4CF96658E

C:\WINDOWS\system32\srsvc.dll
[2006-04-30 02:10] - [2004-08-04 07:00] - 0170496 ____A (Microsoft Corporation) 92BDF74F12D6CBEC43C94D4B7F804838

C:\WINDOWS\system32\Drivers\sr.sys
[2006-04-30 02:10] - [2004-08-04 07:00] - 0073472 ____A (Microsoft Corporation) E41B6D037D6CD08461470AF04500DC24

C:\WINDOWS\system32\wscsvc.dll
[2006-04-30 01:56] - [2004-08-04 07:00] - 0081408 ____A (Microsoft Corporation) 4D59DAA66C60858CDF4F67A900F42D4A

C:\WINDOWS\system32\wbem\WMIsvc.dll
[2006-04-30 02:09] - [2004-08-04 07:00] - 0144896 ____A (Microsoft Corporation) F399242A80C4066FD155EFA4CF96658E

C:\WINDOWS\system32\wuauserv.dll
[2006-04-30 02:11] - [2004-08-04 07:00] - 0006656 ____A (Microsoft Corporation) 13D72740963CBA12D9FF76A7F218BCD8

C:\WINDOWS\system32\qmgr.dll
[2006-04-30 02:11] - [2004-08-04 07:00] - 0382464 ____A (Microsoft Corporation) 2C69EC7E5A311334D10DD95F338FCCEA

C:\WINDOWS\system32\es.dll
[2006-04-30 01:55] - [2008-07-07 15:32] - 0253952 ____A (Microsoft Corporation) 60D1A6342238378BFB7545C81EE3606C

C:\WINDOWS\system32\cryptsvc.dll
[2006-04-30 01:55] - [2004-08-04 07:00] - 0060416 ____A (Microsoft Corporation) 10654F9DDCEA9C46CFB77554231BE73B

C:\WINDOWS\system32\svchost.exe
[2006-04-30 01:56] - [2004-08-04 07:00] - 0014336 ____A (Microsoft Corporation) 8F078AE4ED187AAABC0A305146DE6716

C:\WINDOWS\system32\rpcss.dll
[2006-04-30 01:55] - [2009-02-09 05:01] - 0401408 ____A (Microsoft Corporation) 24B5D53B9ACCC1E2EDCF0A878D6659D4

C:\WINDOWS\system32\services.exe
[2006-04-30 01:55] - [2009-02-06 05:22] - 0110592 ____A (Microsoft Corporation) 4712531AB7A01B7EE059853CA17D39BD


Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) PSched(7) SbTis(9) Tcpip(3) TVTPktFilter(8)
0x09000000040000000100000002000000030000000900000006000000070000000800000005000000
IpSec Tag value is correct.

**** End of log ****

 

[male30ohio]

Eset

C:\TDSSKiller_Quarantine\09.03.2012_15.02.42\rtkt0000\svc0000\tsk0000.dta Win32/Agent.SUC.Gen trojan deleted - quarantined

 

[Broni]

Uninstall Java(TM) 6 Update 7.

Make sure Windows firewall is ON.

===================================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current (including Service Pack 3 installation!!!)

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[male30ohio]

I can not run Firewall. The programs used on this computer to run the register system require Firewall to be off or it will not Interface.

 

[male30ohio]

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: CStoreOfficeUser
->Temp folder emptied: 37101 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: MANAGER
->Temp folder emptied: 589219 bytes
->Temporary Internet Files folder emptied: 3182335 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 45258615 bytes
->Flash cache emptied: 456 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 483 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 47.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: CStoreOfficeUser

User: Default User

User: LocalService

User: MANAGER
->Flash cache emptied: 0 bytes

User: NetworkService

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: CStoreOfficeUser

User: Default User

User: LocalService

User: MANAGER
->Java cache emptied: 0 bytes

User: NetworkService

Total Java Files Cleaned = 0.00 mb

Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.36.3 log created on 03112012_134442

Files\Folders moved on Reboot...
C:\Documents and Settings\MANAGER\Local Settings\Temp\WCESLog.log moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\W9U1HGAA\index[1].htm moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\W9U1HGAA\index[2].htm moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\W9U1HGAA\newemail[1].wav moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\RHREU0B5\news[1].htm moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\PQF0XNU2\default[2].htm moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\PQF0XNU2\footer[1].htm moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\PQF0XNU2\natask[1].wav moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\PQF0XNU2\nctask[1].wav moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\PQF0XNU2\splash[1].htm moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\PQF0XNU2\trans_pixel[2].gif moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\KSY1WP2N\mstoolbar[1].htm moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\KSY1WP2N\toc[1].htm moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\Content.IE5\KSY1WP2N\trans_pixel[1].gif moved successfully.
C:\Documents and Settings\MANAGER\Local Settings\Temporary Internet Files\AntiPhishing\A0AB7674-8D67-4F4D-B5E1-96FAEADFB79D.dat moved successfully.

Registry entries deleted on Reboot...

 

[Broni]

The programs used on this computer to run the register system require Firewall to be off or it will not Interface.

If Vipre includes a firewall that's perfectly fine.

13. Please, let me know, how your computer is doing.

Whenever ready....

 

[male30ohio]

Seems to be running a lot better now

 

[Broni]

Way to go!!

Good luck and stay safe

 

[male30ohio]

So it was working great than all of a sudden this morning it stopped letting me go to some sites, than almost every site, than not letting me open any programs. I tried rebooting and it says the SYSTEM file under system32 is not found and needs to be reinstalled. I think it is now officially dead.

 

[Broni]

I'd assume that something else is going on there.

Do you have Windows XP CD?

 

[male30ohio]

No, and this computer has no CD-Rom drive.

 

[Broni]

Never had one?

 

[male30ohio]

No, never did

 

[Broni]

Well, not too many choices we have here.

It all depends how much this computer is worth for you, if you're willing to buy and install CD drive etc., etc.
Let me know.

 

[male30ohio]

Yeah, not really worth it for that. Like I said it is an old computer.

 

[Broni]

Well, in that case there is not much we can do here.
I'm sorry

 

[male30ohio]

It's ok, thanks for your help though.

 

[Broni]

You're welcome