Onboard sound not recognised

[Billy213]

I have a Gigabyte EP45-DQ6 which uses the Realtek 889A HD Audio chip. So far I've pretty much tried everything I can possibly find on the internet. XP is fully updated and everything. Realtek just won't install and I'm really stuck for ideas now. Everything I try does nothing and I am still left with no sound.

Please, I am rather desperate for help now.

 

[kimsland]

Here's your driver: http://america.giga-byte.com/FileList/Driver/motherboard_driver_audio_realtek_azalia.exe
Or an alternative location (same driver): http://asia.giga-byte.com/FileList/Driver/motherboard_driver_audio_realtek_azalia.exe

 

[Billy213]

Tried that one. Downloaded from multiple sites. It puts the files into Program Files but doesn't put anything in All Programs. I've uninstalled reinstalled etcetc. lots of times and it still won't recognise any sound.

 

[CCT]

In Control Panel, Sounds and Audio Devices, look for a 'High Definition Audio Controller'.

If it exists, uninstall it.

Then reboot and let plug and play function.

 

[kimsland]

1. Uninstall the drivers from Add/Remove programs in the Control Panel of Windows.
2. Confirm in Device Manager (Start->Run-> Devmgmt.msc) That all Audio drivers are uninstalled
If not. Right click on the Sound Audio device and Remove or uninstall it
3. Restart the computer.
4. Cancel any automatic install of found drivers by Windows
5. Run Driver Sweeper*, select the drivers that you have uninstalled and click Clean button.
6. Install the new drivers. (the drivers I have linked to are the correct ones)
7. Restart
8. Did it work?


* To download and install Driver Sweeper, please click HERE. (direct link)
Save DriverSweeper_1.5.5-setup-[Guru3D.com].exe file on the hard disk.
Run DriverSweeper_1.5.5-setup-[Guru3D.com].exe.

 

[KINGMEET]

Hey if all fails just get a sound card from soundblaster. Dont waste time trying to find that driver. I know it can be very tiring. But yeah, if u must try many sites. Im pretty sure Foxconn had there hands in there somewhere. Sometimes the drivers are too old or not just avabile. Some compaines make it that way so you got to order direct from them to get your drivers that you need. Hope this helped

KingMEET

 

[kimsland]

Sometimes the drivers are too old or not just avabile

Well not in this case.

I provided the correct drivers, which are available
Actually I pride myself in finding any drivers which may be hard to find
But in this case I just went to the exact Manufacture's support page

 

[Billy213]

I actually gave up. 4 weekends of doing it and a friend gave me a X-Fi Xtreme Audio that he had into his wardrobe. Stuck it in, installed the drivers and wahey.. We have sound. Thank's for the help and I still might try Kimslands method just so I can take out the soundcard and keep for myself. It's only my parents computer, they don't need it.

 

[kimsland]

Thanks for the update :grinthumb

 

[ChaBuku]

Similar problems

I'm having similar problems with my onboard audio. My motherboard is a foxconn a7gm-s again using the RealTek HD drivers... tried a few fixes I found through google (a couple of which were on this forum) and no luck.

I have no desire to buy a new sound card for this brand new motherboard. Any leads on ideas would be helpful.

 

[turbo1]

Please create your own thread here:

https://www.techspot.com/vb/newthread.php?do=newthread&f=8

and describe the present problems you're encountering.

steps and fix attempts that you have tried.this way,it would be alot easier
for the other members to reply.