Pastor E

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While you've had 50 views of this plea, no one has offered a solution -- for a reason.
Solving this issue is tantamount to hacking someone's computer and there's no way for us to verify your ownership -- sorry.
 
While you've had 50 views of this plea, no one has offered a solution -- for a reason.
Solving this issue is tantamount to hacking someone's computer and there's no way for us to verify your ownership -- sorry.

Although Batman is right about most of that, if you bought it 3rd party from ebay, amazon, or your local-state flea market.
The only people will do that is dell.com, tell them you don't have original ownership. :/
Mentioned exactly "where you bought it from", and maybe a copy of the receipt if they ask for it.
Nine times out of ten, they will say no, unless they believe you or buy you're story which is highly unlikely.
 
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