Inactive Pc freezing and cursor freezing. amazon assist popup window

[jodie jernigan]

My pc is freezing up and sometime the cursor freezes up. Amazon Assist window constantly is poping up

 

[jodie jernigan]

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 14.03.2018
Ran by madcop811 (administrator) on LAWNCARE (31-03-2018 16:45:38)
Running from C:\Users\madcop811\Desktop
Loaded Profiles: madcop811 & Jodie & Guest (Available Profiles: madcop811 & Jodie & Guest)
Platform: Windows 10 Home Version 1709 16299.309 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
() C:\Program Files (x86)\Amazon\Amazon Assistant\amazonAssistantService.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Broadcom Corporation.) C:\Windows\System32\BtwRSupportService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
(VMware, Inc.) C:\Program Files (x86)\VMware\VMware Horizon View Client\ClientService\horizon_client_service.exe
(Dropbox, Inc.) C:\Windows\System32\DbxSvc.exe
() C:\Program Files\Common Files\VMware\DeviceRedirectionCommon\ftnlsv.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
() C:\Program Files (x86)\VMware\ScannerRedirection\ftscanmgrhv.exe
(Intel(R) Corporation) C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Launch Manager\LMSvc.exe
(Symantec Corporation) C:\Program Files (x86)\Norton AntiVirus\Engine\22.11.0.41\nav.exe
() C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
(VMware) C:\Program Files (x86)\Common Files\VMware\SerialPortRedirection\Client\vmwsprrdpwks.exe
(Western Digital Technologies, Inc.) C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe
(Acer Cloud Technology) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe
(VMware, Inc.) C:\Program Files (x86)\VMware\VMware Horizon View Client\vmware-view-usbd.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
(WildTangent) C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.7\GoogleCrashHandler.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.7\GoogleCrashHandler64.exe

 

[jodie jernigan]

Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
(Symantec Corporation) C:\Program Files (x86)\Norton AntiVirus\Engine\22.11.0.41\nav.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Launch Manager\LMEvent.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Launch Manager\LMLockHandler.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Launch Manager\LMTray.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Quick Access\QASvc.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Quick Access\QAEvent.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Quick Access\QAMsg.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
(Intel Corporation) C:\Windows\System32\igfxTray.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerTray.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerEvent.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerWinMonitor.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCuiL.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(Acer) C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\root\Office16\ONENOTEM.EXE
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Western Digital Technologies, Inc.) C:\Program Files (x86)\Western Digital\WD Security\WDDriveAutoUnlock.exe
(Western Digital Technologies, Inc.) C:\Program Files (x86)\Western Digital\WD Quick View\WDDMStatus.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Dropbox, Inc.) C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
(Microsoft Corporation) C:\Windows\System32\browser_broker.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Dropbox, Inc.) C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
(Dropbox, Inc.) C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Microsoft Corporation) C:\Windows\System32\cmd.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleChromeDAV.exe
(Apple, Inc.) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\secd.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe
() C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe
() C:\Program Files (x86)\Acer\abDocs\abDocsDllLoader.exe
(Western Digital Technologies, Inc.) C:\Program Files (x86)\Western Digital\WD Utilities\WDDriveUtilitiesHelper.exe
(Spotify Ltd) C:\Program Files (x86)\Spotify\Data\SpotifyWebHelper.exe
() C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1811.248.0_x64__kzf8qxf38zg5c\SkypeHost.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe
(Microsoft Corporation) C:\Windows\System32\smartscreen.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe
() C:\Program Files (x86)\Acer\Care Center\LiveUpdateChecker.exe
(Microsoft Corporation) C:\Windows\SysWOW64\SearchProtocolHost.exe
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [SecurityHealth] => C:\Program Files\Windows Defender\MSASCuiL.exe [630168 2017-09-29] (Microsoft Corporation)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13672664 2014-06-30] (Realtek Semiconductor)
HKLM\...\Run: [VMware Netlink 3 HV Install Utility] => C:\Program Files\Common Files\VMware\DeviceRedirectionCommon\ftnliu.exe [70080 2015-11-04] ()
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [298296 2018-01-22] (Apple Inc.)
HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvLaunch.exe [245608 2018-03-31] (AVAST Software)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard)
HKLM-x32\...\Run: [WD Drive Unlocker] => C:\Program Files (x86)\Western Digital\WD Security\WDDriveAutoUnlock.exe [1694080 2013-07-10] (Western Digital Technologies, Inc.)
HKLM-x32\...\Run: [WD Quick View] => C:\Program Files (x86)\Western Digital\WD Quick View\WDDMStatus.exe [5564784 2015-07-20] (Western Digital Technologies, Inc.)
HKLM-x32\...\Run: [Dropbox] => C:\Program Files (x86)\Dropbox\Client\Dropbox.exe [3639616 2018-03-28] (Dropbox, Inc.)
HKLM-x32\...\Run: [QBWinClient] => C:\ProgramData\SquirrelMachineInstalls\QBWinClient.exe [40940296 2016-06-20] (Intuit Inc.)
HKU\S-1-5-21-294393365-4165910133-2317507851-1001\...\Run: [AcerPortal] => C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exe [2437920 2017-10-02] (Acer)
HKU\S-1-5-21-294393365-4165910133-2317507851-1001\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [67384 2018-01-10] (Apple Inc.)
HKU\S-1-5-21-294393365-4165910133-2317507851-1001\...\Run: [ApplePhotoStreams] => C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [67896 2018-01-10] (Apple Inc.)
HKU\S-1-5-21-294393365-4165910133-2317507851-1001\...\Run: [iCloudDrive] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe [110392 2018-01-10] (Apple Inc.)
HKU\S-1-5-21-294393365-4165910133-2317507851-1001\...\Run: [iCloudPhotos] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe [356664 2018-01-10] (Apple Inc.)
HKU\S-1-5-21-294393365-4165910133-2317507851-1001\...\Run: [GoogleChromeAutoLaunch_47DAA653BC7D2618F68AF9DFA951F876] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [1589592 2018-03-20] (Google Inc.)
HKU\S-1-5-21-294393365-4165910133-2317507851-1004\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [519680 2017-09-29] (Microsoft Corporation)
HKU\S-1-5-21-294393365-4165910133-2317507851-501\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [519680 2017-09-29] (Microsoft Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk [2015-08-02]
ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)
Startup: C:\Users\madcop811\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Send to OneNote.lnk [2017-02-01]
ShortcutTarget: Send to OneNote.lnk -> C:\Program Files (x86)\Microsoft Office\root\Office16\ONENOTEM.EXE (Microsoft Corporation)
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
Tcpip\Parameters: [DhcpNameServer] 205.171.3.26 8.8.8.8
Tcpip\..\Interfaces\{70ea4136-37da-4a3d-b4a4-fa933eb08836}: [DhcpNameServer] 205.171.3.26 8.8.8.8
Tcpip\..\Interfaces\{88ed78f9-ea9f-48d7-bf36-27ffe8587463}: [DhcpNameServer] 205.171.3.26 8.8.8.8
Tcpip\..\Interfaces\{ca1df128-d469-4998-add3-1ec08c043228}: [DhcpNameServer] 205.171.3.26 8.8.8.8
Tcpip\..\Interfaces\{fb49a5f5-9c29-49a2-b1cd-6b8b9d3db9b1}: [DhcpNameServer] 205.171.3.26 8.8.8.8
Internet Explorer:
==================
HKU\S-1-5-21-294393365-4165910133-2317507851-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://acer13.msn.com/?pc=ACJB
HKU\S-1-5-21-294393365-4165910133-2317507851-501\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://go.microsoft.com/fwlink/?LinkID=617910&ResetID=130908702817049293&GUID=6A7FCE7D-5E87-4D64-89B7-CA8BD42FB1A7
HKU\S-1-5-21-294393365-4165910133-2317507851-501\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://acer13.msn.com/?pc=ACJB
SearchScopes: HKLM -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = hxxp://us.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms}
SearchScopes: HKLM-x32 -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = hxxp://us.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms}
SearchScopes: HKU\S-1-5-21-294393365-4165910133-2317507851-1001 -> DefaultScope {1DCF0136-1A64-11E5-8261-3065EC711795} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSSEDF&pc=MSE1
SearchScopes: HKU\S-1-5-21-294393365-4165910133-2317507851-1001 -> {180780f0-b348-4b44-8210-94a8f3ee15b2} URL = hxxp://search.comcast.net/search/?cat=Web&con=toolbar&q={searchTerms}
SearchScopes: HKU\S-1-5-21-294393365-4165910133-2317507851-1001 -> {1DCF0136-1A64-11E5-8261-3065EC711795} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSSEDF&pc=MSE1
SearchScopes: HKU\S-1-5-21-294393365-4165910133-2317507851-1001 -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = hxxp://us.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms}
SearchScopes: HKU\S-1-5-21-294393365-4165910133-2317507851-1001 -> {AE48B52B-4673-4777-B751-BF1BEDE4961E} URL =
SearchScopes: HKU\S-1-5-21-294393365-4165910133-2317507851-1001 -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxps://nortonsafe.search.ask.com/web?q={searchTerms}&o=APN11913&l=dis&prt=NS&chn=1119&geo=US&ver=22.11.0.41&locale=en_US&guid=B8B09E11-134B-4641-87DE-D93AC56B00E6&doi=2016-09-01&gct=kwd&qsrc=2869
SearchScopes: HKU\S-1-5-21-294393365-4165910133-2317507851-501 -> DefaultScope {AE48B52B-4673-4777-B751-BF1BEDE4961E} URL =
SearchScopes: HKU\S-1-5-21-294393365-4165910133-2317507851-501 -> {AE48B52B-4673-4777-B751-BF1BEDE4961E} URL =
BHO: Amazon Assistant -> {0ddcea2a-7b00-4349-8acb-af7ba6da251f} -> C:\Windows\system32\mscoree.dll [2017-09-29] (Microsoft Corporation)
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\OCHelper.dll [2018-03-03] (Microsoft Corporation)
BHO: Norton Identity Safety -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton AntiVirus\Engine\22.11.0.41\coIEPlg.dll [2017-10-03] (Symantec Corporation)
BHO: No Name -> {BAC72C85-CEC6-4B86-AF06-FA20C259FAB8} -> No File
BHO-x32: Amazon Assistant -> {0ddcea2a-7b00-4349-8acb-af7ba6da251f} -> C:\Windows\system32\mscoree.dll [2017-09-29] (Microsoft Corporation)
BHO-x32: Norton Identity Safety -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton AntiVirus\Engine32\22.11.0.41\coIEPlg.dll [2017-10-03] (Symantec Corporation)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton AntiVirus\Engine\22.11.0.41\coIEPlg.dll [2017-10-03] (Symantec Corporation)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton AntiVirus\Engine32\22.11.0.41\coIEPlg.dll [2017-10-03] (Symantec Corporation)
Toolbar: HKU\S-1-5-21-294393365-4165910133-2317507851-1001 -> Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton AntiVirus\Engine\22.11.0.41\coIEPlg.dll [2017-10-03] (Symantec Corporation)
Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2018-03-03] (Microsoft Corporation)
Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2018-03-03] (Microsoft Corporation)
Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2018-03-03] (Microsoft Corporation)
Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2018-03-03] (Microsoft Corporation)
FireFox:
========
FF HKLM\...\Firefox\Extensions: [{C1A2A613-35F1-4FCF-B27F-2840527B6556}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_22.5.2.15\coFFAddon
FF Extension: (Norton Security Toolbar) - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_22.5.2.15\coFFAddon [2018-03-23] [Legacy]
FF HKLM-x32\...\Firefox\Extensions: [{C1A2A613-35F1-4FCF-B27F-2840527B6556}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_22.5.2.15\coFFAddon
FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_29_0_0_113.dll [2018-03-13] ()
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_29_0_0_113.dll [2018-03-13] ()
FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/pdf -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [2014-10-20] (Foxit Corporation)
FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/vnd.fdf -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [2014-10-20] (Foxit Corporation)
FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/vnd.xdp -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [2014-10-20] (Foxit Corporation)
FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/vnd.xfdf -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [2014-10-20] (Foxit Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files (x86)\Microsoft Office\root\Office16\NPSPWRAP.DLL [2018-03-03] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-18] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.7\npGoogleUpdate3.dll [2017-11-18] (Google Inc.)
FF Plugin-x32: @ums.geocomply.com/GeoComply Update;version=3 -> C:\Program Files (x86)\GeoComply\Update\2.1.2.7\npGoogleUpdate3.dll [No File]
FF Plugin-x32: @ums.geocomply.com/GeoComply Update;version=9 -> C:\Program Files (x86)\GeoComply\Update\2.1.2.7\npGoogleUpdate3.dll [No File]
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll [2013-08-05] ()
FF Plugin-x32: geocomply.com/player_location_check -> C:\Program Files (x86)\GeoComply\PlayerLocationCheck\Application\npapi\npplayer_location_check.dll [2017-02-02] (GeoComply)
FF Plugin HKU\S-1-5-21-294393365-4165910133-2317507851-1001: @zoom.us/ZoomVideoPlugin -> C:\Users\madcop811\AppData\Roaming\Zoom\bin\npzoomplugin.dll [2017-12-13] (Zoom Video Communications, Inc.)
Chrome:
=======
CHR DefaultProfile: Profile 1
CHR Profile: C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default [2017-01-26]
CHR Extension: (Google Slides) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-08-16]
CHR Extension: (Google Docs) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-08-16]
CHR Extension: (Google Drive) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-10-24]
CHR Extension: (YouTube) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-28]
CHR Extension: (Norton Security Toolbar) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default\Extensions\cjabmdjcfcfdmffimndhafhblfmpjdpe [2017-01-13]
CHR Extension: (Google Search) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-10-30]
CHR Extension: (Google Sheets) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-08-16]
CHR Extension: (Google Docs Offline) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-03-24]
CHR Extension: (Norton Identity Safe) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2016-11-21]
CHR Extension: (Chrome Web Store Payments) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-01-18]
CHR Extension: (Gmail) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-08-16]
CHR Extension: (Chrome Media Router) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2016-12-28]
CHR Profile: C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1 [2018-03-31]
CHR Extension: (Slides) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2017-10-21]
CHR Extension: (Norton Identity Safe) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\admmjipmmciaobhojoghlmleefbicajg [2018-03-23]
CHR Extension: (Docs) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\aohghmighlieiainnegkcijnfilokake [2017-10-21]
CHR Extension: (Google Drive) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-11-23]
CHR Extension: (YouTube) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-11-23]
CHR Extension: (Google Search) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-11-23]
CHR Extension: (Sheets) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2017-10-21]
CHR Extension: (iCloud Bookmarks) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\fkepacicchenbjecpbpbclokcabebhah [2017-12-16]
CHR Extension: (Google Docs Offline) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-08-11]
CHR Extension: (Chrome Web Store Payments) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-08-27]
CHR Extension: (Gmail) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-11-23]
CHR Extension: (Chrome Media Router) - C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2018-03-23]
CHR Profile: C:\Users\madcop811\AppData\Local\Google\Chrome\User Data\System Profile [2017-01-26]
CHR HKLM\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton AntiVirus\Engine\22.11.0.41\Exts\Chrome.crx <not found>
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton AntiVirus\Engine

 

[jodie jernigan]

CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx
==================== Services (Whitelisted) ====================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R2 Amazon Assistant Service; C:\Program Files (x86)\Amazon\Amazon Assistant\amazonAssistantService.exe [105136 2018-02-22] ()
R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2018-01-05] (Apple Inc.)
R3 aswbIDSAgent; C:\Program Files\AVAST Software\Avast\x64\aswidsagenta.exe [7556704 2018-03-31] (AVAST Software)
R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [303728 2018-03-31] (AVAST Software)
R2 BcmBtRSupport; C:\WINDOWS\system32\BtwRSupportService.exe [2251992 2015-03-27] (Broadcom Corporation.)
R2 CCDMonitorService; C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe [2278688 2017-09-26] (Acer Incorporated)
R2 ClickToRunSvc; C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe [7962288 2018-03-12] (Microsoft Corporation)
R2 client_service; C:\Program Files (x86)\VMware\VMware Horizon View Client\ClientService\horizon_client_service.exe [531528 2016-06-06] (VMware, Inc.)
S2 dbupdate; C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe [143144 2016-07-28] (Dropbox, Inc.)
S3 dbupdatem; C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe [143144 2016-07-28] (Dropbox, Inc.)
R2 DbxSvc; C:\WINDOWS\system32\DbxSvc.exe [51024 2018-03-28] (Dropbox, Inc.)
R3 ePowerSvc; C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe [2573032 2014-06-12] (Acer Incorporated)
R2 ftnlsv3hv; C:\Program Files\Common Files\VMware\DeviceRedirectionCommon\ftnlsv.exe [233920 2015-11-04] ()
R2 ftscanmgrhv; C:\Program Files (x86)\VMware\ScannerRedirection\ftscanmgrhv.exe [6316960 2016-05-19] ()
R2 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [227904 2014-04-24] (WildTangent)
R2 HPSupportSolutionsFrameworkService; C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe [24888 2015-07-26] (Hewlett-Packard Company)
R2 igfxCUIService1.0.0.0; C:\WINDOWS\system32\igfxCUIService.exe [337888 2016-05-03] (Intel Corporation)
R2 Intel(R) Capability Licensing Service Interface; C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe [733696 2013-07-01] (Intel(R) Corporation) [File not signed]
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\TXE Components\TCS\SocketHeciServer.exe [822232 2013-07-01] (Intel(R) Corporation)
R2 LMSvc; C:\Program Files\Acer\Acer Launch Manager\LMSvc.exe [455912 2014-12-30] (Acer Incorporate)
R2 NAV; C:\Program Files (x86)\Norton AntiVirus\Engine\22.11.0.41\NAV.exe [326144 2017-10-04] (Symantec Corporation)
R2 Net Driver HPZ12; C:\Windows\System32\HPZinw12.dll [50688 2013-11-14] (Hewlett-Packard) [File not signed]
R2 Pml Driver HPZ12; C:\Windows\System32\HPZipm12.dll [66048 2013-11-14] (Hewlett-Packard) [File not signed]
R3 QASvc; C:\Program Files\Acer\Acer Quick Access\QASvc.exe [458984 2014-10-17] (Acer Incorporate)
R2 RichVideo; C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe [254512 2012-04-24] ()
S3 UEIPSvc; C:\Program Files\Acer\User Experience Improvement Program\Framework\UBTService.exe [234240 2014-07-14] (acer)
R2 vmware-view-usbd; C:\Program Files (x86)\VMware\VMware Horizon View Client\vmware-view-usbd.exe [1169992 2016-05-15] (VMware, Inc.)
R2 vmwsprrdpwks; C:\Program Files (x86)\Common Files\VMware\SerialPortRedirection\Client\vmwsprrdpwks.exe [275872 2016-04-19] (VMware)
R2 WDDriveService; C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe [308088 2016-01-14] (Western Digital Technologies, Inc.)
S3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\platform\4.12.17007.18022-0\NisSrv.exe [356152 2018-03-02] (Microsoft Corporation)
S3 WinDefend; C:\ProgramData\Microsoft\Windows Defender\platform\4.12.17007.18022-0\MsMpEng.exe [106280 2018-03-02] (Microsoft Corporation)
===================== Drivers (Whitelisted) ======================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R1 aswArPot; C:\WINDOWS\System32\drivers\aswArPot.sys [196648 2018-03-31] (AVAST Software)
R1 aswbidsdriver; C:\WINDOWS\System32\drivers\aswbidsdrivera.sys [227504 2018-03-31] (AVAST Software)
R0 aswbidsh; C:\WINDOWS\System32\drivers\aswbidsha.sys [199440 2018-03-31] (AVAST Software)
R0 aswblog; C:\WINDOWS\System32\drivers\aswbloga.sys [343752 2018-03-31] (AVAST Software)
R0 aswbuniv; C:\WINDOWS\System32\drivers\aswbuniva.sys [57680 2018-03-31] (AVAST Software)
R1 aswHdsKe; C:\WINDOWS\System32\drivers\aswHdsKe.sys [215320 2018-03-31] (AVAST Software)
S3 aswHwid; C:\WINDOWS\System32\drivers\aswHwid.sys [46968 2018-03-31] (AVAST Software)
R2 aswMonFlt; C:\WINDOWS\System32\drivers\aswMonFlt.sys [146656 2018-03-31] (AVAST Software)
R1 aswRdr; C:\WINDOWS\System32\drivers\aswRdr2.sys [110328 2018-03-31] (AVAST Software)
S0 aswRvrt; C:\WINDOWS\System32\drivers\aswRvrt.sys [84368 2018-03-31] (AVAST Software)
R1 aswSnx; C:\WINDOWS\System32\drivers\aswSnx.sys [1026696 2018-03-31] (AVAST Software)
R1 aswSP; C:\WINDOWS\System32\drivers\aswSP.sys [460520 2018-03-31] (AVAST Software)
R2 aswStm; C:\WINDOWS\System32\drivers\aswStm.sys [205976 2018-03-31] (AVAST Software)
R0 aswVmm; C:\WINDOWS\System32\drivers\aswVmm.sys [380528 2018-03-31] (AVAST Software)
R3 bcbtums; C:\WINDOWS\system32\drivers\bcbtums.sys [173312 2015-03-27] (Broadcom Corporation.)
R3 BCM43XX; C:\WINDOWS\system32\DRIVERS\bcmwl63a.sys [7480496 2013-09-07] (Broadcom Corporation)
R1 BHDrvx64; C:\Program Files (x86)\Norton AntiVirus\NortonData\22.5.2.15\Definitions\BASHDefs\20180228.001\BHDrvx64.sys [1879632 2018-02-28] (Symantec Corporation)
R1 ccSet_NAV; C:\WINDOWS\system32\drivers\NAVx64\160B000.029\ccSetx64.sys [187520 2017-10-03] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [507984 2018-03-02] (Symantec Corporation)
S3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [152656 2018-03-02] (Symantec Corporation)
R3 GPIO; C:\WINDOWS\System32\drivers\iaiogpioe.sys [31232 2014-06-09] (Intel Corporation)
R3 iaioi2c; C:\WINDOWS\System32\drivers\iaioi2ce.sys [69632 2014-06-09] (Intel Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton AntiVirus\NortonData\22.5.2.15\Definitions\IPSDefs\20180302.001\IDSvia64.sys [1056920 2018-03-02] (Symantec Corporation)
R3 LMDriver; C:\WINDOWS\System32\drivers\LMDriver.sys [21360 2013-07-17] (Acer Incorporated)
U1 lpsport; C:\Windows\System32\Drivers\lpsport.sys [61304 2018-03-31] ()
R3 RadioShim; C:\WINDOWS\System32\drivers\RadioShim.sys [14680 2013-07-17] (Acer Incorporated)
S3 SRTSP; C:\WINDOWS\System32\Drivers\NAVx64\160B000.029\SRTSP64.SYS [812704 2017-10-03] (Symantec Corporation)
R1 SRTSPX; C:\WINDOWS\system32\drivers\NAVx64\160B000.029\SRTSPX64.SYS [49304 2017-10-03] (Symantec Corporation)
S3 SWDUMon; C:\WINDOWS\system32\DRIVERS\SWDUMon.sys [13920 2018-03-03] ()
R0 SymEFASI; C:\WINDOWS\System32\drivers\NAVx64\160B000.029\SYMEFASI64.SYS [1868416 2017-10-03] (Symantec Corporation)
S4 SymELAM; C:\WINDOWS\system32\drivers\NAVx64\160B000.029\SymELAM.sys [24608 2017-10-03] (Symantec Corporation)
R3 SymEvent; C:\WINDOWS\system32\Drivers\SYMEVENT64x86.SYS [102568 2018-03-23] (Symantec Corporation)
R1 SymIRON; C:\WINDOWS\system32\drivers\NAVx64\160B000.029\Ironx64.SYS [301288 2017-10-03] (Symantec Corporation)
R1 SymNetS; C:\WINDOWS\System32\Drivers\NAVx64\160B000.029\SYMNETS.SYS [566912 2017-10-03] (Symantec Corporation)
R3 TXEIx64; C:\WINDOWS\System32\drivers\TXEIx64.sys [88592 2014-01-15] (Intel Corporation)
S3 WdBoot; C:\WINDOWS\system32\drivers\wd\WdBoot.sys [46072 2018-03-02] (Microsoft Corporation)
S3 WdFilter; C:\WINDOWS\system32\drivers\wd\WdFilter.sys [288296 2018-03-02] (Microsoft Corporation)
S3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [129568 2018-03-02] (Microsoft Corporation)
S3 intaud_WaveExtensible; \SystemRoot\system32\drivers\intelaud.sys [X]
========================== Drivers MD5 =======================
C:\WINDOWS\System32\drivers\1394ohci.sys 08312DEEF0D3F8647AA53AD90A69094E
C:\WINDOWS\System32\drivers\3ware.sys 645009E711BBF117CCEE917A03FB0CDD
C:\WINDOWS\System32\drivers\ACPI.sys 334BAC25FE297342B119730E699B826C
C:\WINDOWS\System32\drivers\AcpiDev.sys 44EA35A4B397898A83BF1B9B4B8DAE35
C:\WINDOWS\System32\Drivers\acpiex.sys 91D113A1532B8AB1E25B7DE5AB3C2F

 

[jodie jernigan]

C:\WINDOWS\System32\drivers\acpipagr.sys 620BB2682BA625DF037072D89F44F6EE
C:\WINDOWS\System32\drivers\acpipmi.sys B9805A3C479390CEAEA5AEF5E4A90A2E
C:\WINDOWS\System32\drivers\acpitime.sys ABD4EB55C661143B015BD0B9B47B235C
C:\WINDOWS\System32\drivers\ADP80XX.SYS 8C58BD711FAD5F11E8CFDBC5CED973A5
C:\WINDOWS\system32\drivers\afd.sys AD7B46330B55170ED706043DE88AC1A9
C:\WINDOWS\System32\DRIVERS\ahcache.sys 56166D110D3ECFFC595E5FA02D9BA491
C:\WINDOWS\System32\drivers\amdk8.sys 62619E31AFF88F906A7E793AC4A9FF51
C:\WINDOWS\System32\drivers\amdppm.sys 735142DD039BEB35632765C41FC6E397
C:\WINDOWS\System32\drivers\amdsata.sys F1C16AABA27E9E153AEC7BD2AB853F30
C:\WINDOWS\System32\drivers\amdsbs.sys C834D0F1ECB8473E9E6D18EE1BCEECB2
C:\WINDOWS\System32\drivers\amdxata.sys 49203D2FFE30CBB36BE66A0E70F3D954
C:\WINDOWS\System32\drivers\appid.sys 3692C75C47285D388C886D162F54C430
C:\WINDOWS\System32\drivers\applockerfltr.sys 1E085E2302D568F0CE041732B3E887B0
C:\WINDOWS\System32\drivers\arcsas.sys B42C83DE28776B80DBA1310C56DD4F74
C:\WINDOWS\System32\drivers\aswArPot.sys DCD966874B4C8C952662D2D16DDB4D7C
C:\WINDOWS\System32\drivers\aswbidsdrivera.sys A2F689B3E2BEAF05DD6DBE6ED862F781
C:\WINDOWS\System32\drivers\aswbidsha.sys 9CAF76B70650DBF39AD85E6CE885F5B7
C:\WINDOWS\System32\drivers\aswbloga.sys A846D0306A72F8AF5515009D811F344B
C:\WINDOWS\System32\drivers\aswbuniva.sys 6A4C9AEBDBB30D9DF0A6F03BC3B4007B
C:\WINDOWS\System32\drivers\aswHdsKe.sys 385F63137F179F0ED040E3D7899AF149
C:\WINDOWS\System32\drivers\aswHwid.sys 92F25DFDF0C1051B311A7BD980A0E9AE
C:\WINDOWS\System32\drivers\aswMonFlt.sys 6B24EFD741C02480A7AFDD68A334EA4F
C:\WINDOWS\System32\drivers\aswRdr2.sys B9C7752B3D482D8CAEE9848F414164A9
C:\WINDOWS\System32\drivers\aswRvrt.sys 841177ED7A3F4A899E50736FBA7E9AB2
C:\WINDOWS\System32\drivers\aswSnx.sys CC12B6E35CCC5282DEFE3E74A9C7D33D
C:\WINDOWS\System32\drivers\aswSP.sys CD8387672DA9F706481EF9D3F7C32BB2
C:\WINDOWS\System32\drivers\aswStm.sys 95B840B4BEDA5DBCC60D7A5FEF0DAE54
C:\WINDOWS\System32\drivers\aswVmm.sys CA1FC21F1A2D55AE0BB5F6E8FBEA8ECF
C:\WINDOWS\System32\drivers\asyncmac.sys C2151380227CD1F7DDA2401C1F151367
C:\WINDOWS\System32\drivers\atapi.sys 6191B9B2EE0E8CB957C683B9B341CC86
C:\WINDOWS\System32\drivers\bxvbda.sys A921805C1ED3253DF48FCA4D724173EB
C:\WINDOWS\System32\drivers\bam.sys 763CF81762483E244BAEB83DEFFC53F3
C:\WINDOWS\System32\drivers\BasicDisplay.sys 2A7267AA15E508F6D05A5B562F1FD1CE
C:\WINDOWS\System32\drivers\BasicRender.sys FAFAEDFC7CAFD8B8FADA6A81BAF92E3A
C:\WINDOWS\system32\drivers\bcbtums.sys 6FED40EC0DB11DF1B2AD08621FBDDED6
C:\WINDOWS\system32\DRIVERS\bcmwl63a.sys B6A092A246288DE1ACCC7DE8C0BF8105
C:\WINDOWS\System32\drivers\bcmfn2.sys 739D089777D2B66DBE7201E5EA4BA2D7
C:\Windows\System32\Drivers\Beep.sys EDDAA3A563E7EB71C991FE91249C7D81
C:\Program Files (x86)\Norton AntiVirus\NortonData\22.5.2.15\Definitions\BASHDefs\20180228.001\BHDrvx64.sys D835A5104CAB33407EDE2CA5325C26A6
C:\WINDOWS\System32\DRIVERS\bowser.sys D030A1203680D66716F4E74053468627
C:\WINDOWS\system32\drivers\BthA2DP.sys 8A99FD5859DF5B147256B1BF46A97A9E
C:\WINDOWS\System32\drivers\BthAvrcpTg.sys A4863B7B1F0DB513D6E34547BACC211A
C:\WINDOWS\System32\drivers\BthEnum.sys 82BD96D56574231AD0E9BBF293EA2E7F
C:\WINDOWS\system32\DRIVERS\BthHfAud.sys F0801BA7335BF5C8BBD33ECF1C8DA352
C:\WINDOWS\System32\drivers\bthhfenum.sys 9C9EE272C11252C651C5DE6A1AC1EDAA
C:\WINDOWS\System32\drivers\BthHFHid.sys 69734E386826ED857C889330F35B4D9C
C:\WINDOWS\system32\DRIVERS\bthl2cap.sys 338B8D45C7DFB03DB7957188E16C9661
C:\WINDOWS\system32\DRIVERS\Microsoft.Bluetooth.Legacy.LEEnumerator.sys 47BF82E2A6D11279C8501E08518AB835
C:\WINDOWS\System32\drivers\bthmodem.sys A94AFAEA86F5F792BB4ECA095B231464
C:\WINDOWS\System32\drivers\bthpan.sys 4F58D8C265FFA943878CF7F922432847
C:\WINDOWS\System32\drivers\BTHport.sys 5FAA7A57251BAAE5D1DDBA5FEFA232B9
C:\WINDOWS\System32\drivers\BTHUSB.sys 55C836530A9602255BFB4F5D9DA2B737
C:\WINDOWS\System32\drivers\bttflt.sys 39E7437FC59CDD7A303ABD514E462E8B
C:\WINDOWS\system32\DRIVERS\btwampfl.sys 8B8B304DF17084338326BC4ACC2716C5
C:\WINDOWS\System32\drivers\buttonconverter.sys 522888590B0C19BC8128119060AE7901
C:\WINDOWS\System32\drivers\CAD.sys 2AB01CE5E233A6FBA3E91BD57772AA4B
C:\WINDOWS\System32\drivers\capimg.sys F6F97879F53AD57194C6BC8272FD73EA
C:\WINDOWS\system32\drivers\NAVx64\160B000.029\ccSetx64.sys C407C0279B86DA6C36741B4AF80BF630
C:\WINDOWS\System32\DRIVERS\cdfs.sys 9E82A95D77AC78C84BA75FF896B060BF
C:\WINDOWS\System32\drivers\cdrom.sys 6D83565C1652E80447EDEA6947FA89D7
C:\WINDOWS\System32\drivers\cht4sx64.sys D81954CE5E016FD716EDDB2B2FD9BA58
C:\WINDOWS\System32\drivers\cht4vx64.sys F9A8570805807FFD66488F0A858E1308
C:\WINDOWS\System32\drivers\circlass.sys 9798D58461706930190F1F2F6BF21D80
C:\WINDOWS\System32\drivers\cldflt.sys 6AF3865AEF65623814209794409AA15F
C:\WINDOWS\System32\drivers\CLFS.sys 33609EDF8062E8FE79DD5F9079E4D3CE
C:\WINDOWS\System32\drivers\CmBatt.sys 2BA3BA38B5A6A667B0EAEC477276707B
C:\WINDOWS\System32\Drivers\cng.sys DAD3FBE21D23064DF65F2E8B4413F341
C:\WINDOWS\System32\DRIVERS\cnghwassist.sys C65AF00EF12A1755E7CA370B0C71935D
C:\WINDOWS\System32\DriverStore\FileRepository\compositebus.inf_amd64_9c1fb8f4db31c348\CompositeBus.sys A50300498D56B2448F3593D25478D508
C:\WINDOWS\System32\drivers\condrv.sys 65602B0DB49199647FECB2D1212147BE
C:\WINDOWS\System32\drivers\dam.sys 72BE43ABD786E86AAE7EA2193201E100
C:\WINDOWS\System32\Drivers\dfsc.sys 9910E9CFF5ECDCB225F82E72CE9DE459
C:\WINDOWS\System32\drivers\disk.sys 811173C821171BB910219E53C7FD97AD
C:\WINDOWS\System32\drivers\dmvsc.sys 569FE16775E15A49DC904DE20BF8CAA0
C:\WINDOWS\System32\drivers\drmkaud.sys F4800922F4ABA619585CE320A72E6389
C:\WINDOWS\System32\drivers\dxgkrnl.sys 1C0CD90ECC86B7B26D98EBA5BBF419C3
C:\WINDOWS\System32\drivers\evbda.sys C99D40C97841E0A7F0F90B8629593A97
C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys 572D6654361A653042693C488197D014
C:\WINDOWS\System32\drivers\EhStorClass.sys 260BBD6B1ED06298E509B452354EDB91
C:\WINDOWS\System32\drivers\EhStorTcgDrv.sys F3BEBDC1B9DBA32F183079EAE6244837
C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 6E7F4FD29451F0D4D965D0996856F525
C:\WINDOWS\System32\drivers\errdev.sys 1B63CA857FD03FD0A5A1379F2996784F
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C:\WINDOWS\System32\drivers\hidinterrupt.sys 5AC0EBFA76E93273A806176D3178E986

 

[jodie jernigan]

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C:\WINDOWS\system32\DRIVERS\tdx.sys 571D82ABAC428D902ACA0CF60373C039
C:\WINDOWS\System32\drivers\terminpt.sys B4B68E1DB59456419D9E49645729502A
C:\WINDOWS\System32\drivers\tpm.sys F54728E32D67537C5A13454E23449C7A
C:\WINDOWS\System32\drivers\TsUsbFlt.sys 8D811209E34358EAD3FD8E40F657E59C
C:\WINDOWS\System32\drivers\TsUsbGD.sys 68DE1735FB020AE8948BD7B60F2EBD3B
C:\WINDOWS\System32\drivers\tunnel.sys ACD39B0E5CFDA7B1AB7DF33FC5CC0E46
C:\WINDOWS\System32\drivers\TXEIx64.sys E624283C1A2F9BB4688A002914CC00A7
C:\WINDOWS\System32\drivers\uaspstor.sys 04FC2C7F73AE58BF0DD674164E28A6DF
C:\WINDOWS\System32\Drivers\UcmCx.sys E437FC4B1833F6B745184F78C4921FB8
C:\WINDOWS\System32\Drivers\UcmTcpciCx.sys 950A3E42167904CAB9AA64863C31CEB5
C:\WINDOWS\System32\drivers\UcmUcsi.sys F520EF2D24C1B43A2151DCA271865271
C:\WINDOWS\System32\drivers\ucx01000.sys E6E91B3980A495D2A9D28A09580EA993
C:\WINDOWS\System32\drivers\udecx.sys DACA289DFFA7658C04FEF6DCFA2AA9CE
C:\WINDOWS\System32\DRIVERS\udfs.sys 12383D410AEF99AD6979A8EFD3D61888
C:\WINDOWS\System32\drivers\UEFI.sys AB7FE51D818B6059C2F56FA62268CCAC
C:\WINDOWS\System32\drivers\ufx01000.sys 58447F28E697A93521DD20530A8D50ED
C:\WINDOWS\System32\drivers\UfxChipidea.sys 69ED2D00A7787D9D84E6C90CE0B02B2D
C:\WINDOWS\System32\drivers\ufxsynopsys.sys F061EC57330FBC597A4E7298BE667780
C:\WINDOWS\System32\drivers\umbus.sys D40BCED160D332005AF612E1228825E6
C:\WINDOWS\System32\drivers\umpass.sys 64CF24D7B1FA4975C52A31BF4C82EB73
C:\WINDOWS\System32\drivers\urschipidea.sys ACE4C3B4C7D17B154FFC5BBE5F7A9835
C:\WINDOWS\System32\drivers\urscx01000.sys ECE40EB976A5ACB366808AECF6B235BA
C:\WINDOWS\System32\drivers\urssynopsys.sys EB738F830D3E7EA62A218F101EF91FD4
C:\WINDOWS\System32\Drivers\usbaapl64.sys F957092C63CD71D85903CA0D8370F473
C:\WINDOWS\System32\drivers\usbccgp.sys B43E28E5CF868517EEC0923AB2BC366B
C:\WINDOWS\System32\drivers\usbcir.sys 1080D80B5F6D249F23BAE1C0C36233A4
C:\WINDOWS\System32\drivers\usbehci.sys EE162DA2C92026A5B96ED89737975AA8
C:\WINDOWS\System32\drivers\usbhub.sys C27FEE9758E3BEDE4D48B5EDBE1122CF
C:\WINDOWS\System32\drivers\UsbHub3.sys 964721AD64F0F263A515CE70399D4834
C:\WINDOWS\System32\drivers\usbohci.sys 44B954306BB2B311E070EDA276FECAB1
C:\WINDOWS\System32\drivers\usbprint.sys EEF26F9034F0608B93D4D239534BB0BA
C:\WINDOWS\System32\drivers\usbser.sys 913CFF365DB1803525DBD2AA8B8188B4
C:\WINDOWS\System32\drivers\USBSTOR.SYS 441CAE778B6A1FF6E618E37814A7A52A
C:\WINDOWS\System32\drivers\usbuhci.sys 2D6BB2157B37B2D9DABF8C218F2A805B
C:\WINDOWS\System32\Drivers\usbvideo.sys 68788AE61B2E6A7D97CAD73B632F5BF5
C:\WINDOWS\System32\drivers\USBXHCI.SYS D4AF6826A473562C169B0916BFE3486C
C:\WINDOWS\System32\drivers\vdrvroot.sys C77C537077822D8EA529AD4EBFD971D6
C:\WINDOWS\System32\drivers\VerifierExt.sys 9D4EEE333603F3675685F644053499D5
C:\WINDOWS\System32\drivers\vhdmp.sys A8D889FDE8DFD73790D7A6469087F2EA
C:\WINDOWS\System32\drivers\vhf.sys E10FEBB566E1F0A3936AB304F338637E
C:\WINDOWS\System32\drivers\vmbus.sys 7F74310E6C734B14A2F352BA9BF46AC8
C:\WINDOWS\System32\drivers\VMBusHID.sys DC9E0600B356258E31403789119C78A9
C:\WINDOWS\System32\drivers\vmgid.sys B24F74B2710B66F647419697BDB9E163
C:\WINDOWS\System32\drivers\vnvdimm.sys D81F6B790519A60F3D1788B45D04B749
C:\WINDOWS\System32\drivers\volmgr.sys E79560E0D2735CE1F7C0B5D2051E6FF4
C:\WINDOWS\System32\drivers\volmgrx.sys 6D6CACED512C1EF1FEAC215E37E3A9BC
C:\WINDOWS\System32\drivers\volsnap.sys 5B27846CF4B1C21AFB3A35A8336BA02F
C:\WINDOWS\System32\drivers\volume.sys 72A95A844D6BAF2924A4C15BEDFD6BCA
C:\WINDOWS\System32\drivers\vpci.sys 702273C7C1BE9D366BAF1305D382F03C
C:\WINDOWS\System32\drivers\vsmraid.sys 075CE3C9E77D2666AFA888951E5F07A9
C:\WINDOWS\System32\drivers\vstxraid.sys 26D00E85BE4726B114335250FCDEDA89
C:\WINDOWS\System32\drivers\vwifibus.sys 3DFDB573E4D49EA8F416B573525B7A86
C:\WINDOWS\System32\drivers\vwififlt.sys A40FA64655AB5B8773A96A821616C5FC
C:\WINDOWS\System32\drivers\vwifimp.sys 0D34F98DBDF09D239533AC345C360F03
C:\WINDOWS\System32\drivers\wacompen.sys 5B5430522E0BDF2A753D758710BE7C5E
C:\WINDOWS\System32\DRIVERS\wanarp.sys 1FC3A8FB032B62A88283BC8113FDF1C5
C:\WINDOWS\System32\DRIVERS\wanarp.sys 1FC3A8FB032B62A88283BC8113FDF1C5
C:\WINDOWS\system32\drivers\wcifs.sys 06E308756F1B4A47AA7CBC82A1ED889A
C:\WINDOWS\system32\drivers\wcnfs.sys 47AEC992BDE2C98CAF94260367E52CDE
C:\WINDOWS\system32\drivers\wd\WdBoot.sys DD2214F899E204ADE6820D387CCA7851
C:\WINDOWS\System32\drivers\wdcsam64.sys A556768CC1FA4F36022BEE2F0EDE2566
C:\WINDOWS\System32\drivers\Wdf01000.sys FCC960498E3CD899F0A429F7CF9E77AD
C:\WINDOWS\system32\drivers\wd\WdFilter.sys 52A152D8C2AE3824BCFD5F87BE45AA40
C:\WINDOWS\System32\DRIVERS\wdiwifi.sys 394CCCA2A8C04BA14327636F20AB9DAD
C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys 06C4A87BD6F5FFB3B879435685508BBA
C:\WINDOWS\System32\drivers\wdnsfltr.sys DF58AA71FBA55E15F572C93447696DEC
C:\WINDOWS\System32\drivers\wfplwfs.sys 8E101DF42D36E04EC610581BA478B38F
C:\WINDOWS\System32\drivers\wimmount.sys C8D3FC38426E990E2787771678B19C6D
C:\WINDOWS\System32\drivers\WindowsTrustedRT.sys 0484B0D01EA6F7017519EBDDBADE759D
C:\WINDOWS\System32\drivers\WindowsTrustedRTProxy.sys 813EE0F4D4B8D599DB1968682D080732
C:\WINDOWS\System32\drivers\winmad.sys E23475E9150E6A50B12DB176EA5CDD56
C:\WINDOWS\System32\drivers\winnat.sys E0551E7838C0D03E1E0FE7BD8CDA8B99
C:\WINDOWS\System32\drivers\WinUSB.SYS E92F3539C4758F6A9F4B80CBAC75B3E6
C:\WINDOWS\System32\drivers\winverbs.sys 59126AFCC64270747B5CC9B44A4A48F4
C:\WINDOWS\System32\drivers\wmiacpi.sys E8C793ED028E132771988760819E3754
C:\Windows\System32\Drivers\Wof.sys 8D6E6F6C233AF450C50FA615530B44D2
C:\WINDOWS\System32\drivers\WpdUpFltr.sys 9EAE1EF282864674355B4B81DF6AE935
C:\WINDOWS\system32\drivers\ws2ifsl.sys 367B3ED0C688AFE28C376B0230814567
C:\WINDOWS\System32\drivers\WSDPrint.sys 7B44553610A89F2011CF69BEA9AFD4CB
C:\WINDOWS\system32\DRIVERS\WSDScan.sys 8068DC839C3729FFC70821FBEF05D5ED
C:\WINDOWS\System32\drivers\WudfPf.sys BD5E68B369DF3453A0A87663C6C5476D
C:\WINDOWS\System32\drivers\WUDFRd.sys A86A249314FD0A780214028B0C31A386
C:\WINDOWS\system32\DRIVERS\WUDFRd.sys A86A249314FD0A780214028B0C31A386
C:\WINDOWS\System32\drivers\xboxgip.sys 2244A4CEFE8F9C74091369ACE2E9EBC6
C:\WINDOWS\System32\drivers\xinputhid.sys 4A91B49C6B1E41151D47CB919ADF013A
==================== NetSvcs (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== Three Months Created files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)

 

[Broni]

Welcome aboard

Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

====================================

You posted only part of first log from FRST.