Solved PC hacked

[Stello72]

Tried again and worked

Farbar Service Scanner Version: 27-01-2016
Ran by Gebruiker (administrator) on 23-09-2018 at 01:11:26
Running from "C:\Users\Gebruiker\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\TempState\Downloads"
Microsoft Windows 10 Home (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
System Restore Policy:
========================

Security Center:
============

Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

 

[Stello72]

Getting user folders.
Stopping running processes.
Emptying Temp folders.
User: All Users
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Gebruiker
->Temp folder emptied: 1730311773 bytes
->Temporary Internet Files folder emptied: 706132 bytes
->Flash cache emptied: 524 bytes
User: marce
->Temp folder emptied: 475242057 bytes
->Temporary Internet Files folder emptied: 229129 bytes
->Google Chrome cache emptied: 6469737 bytes
->Apple Safari cache emptied: 971776 bytes
->Flash cache emptied: 581 bytes
User: Public
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 445809901 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
Emptying RecycleBin. Do not interrupt.
RecycleBin emptied: 0 bytes
Process complete!
Total Files Cleaned = 2.537,00 mb

 

[Stello72]

Results of Sophos was 0 threats found

 

[Broni]

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) and AdwCleaner weekly (you need to redownload these tools since they were removed by DelFix).

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

10. Please, let me know, how your computer is doing.

 

[Stello72]

During installallation I got a message from defender that smarscreen was not available

 

[Stello72]

During run delfix I got a warning but it dissapeared

 

[Stello72]

# DelFix v1.010 - Logfile created 23/09/2018 at 02:57:02
# Updated 26/04/2015 by Xplode
# Username : Gebruiker - LAPTOP-HPMDV
# Operating System : Windows 10 Home (64 bits)
~ Activating UAC ... OK
~ Removing disinfection tools ...
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\Gebruiker\Desktop\AdwCleaner.exe
Deleted : C:\Users\Gebruiker\Desktop\Fixlog.txt
Deleted : C:\Users\Gebruiker\Desktop\FRST64.exe
Deleted : C:\Users\Gebruiker\Desktop\FSS.exe
Deleted : C:\Users\Gebruiker\Desktop\SecurityCheck.exe
Deleted : C:\Users\Gebruiker\Desktop\TFC.exe
Deleted : C:\Users\Gebruiker\Downloads\Addition.txt
Deleted : C:\Users\Gebruiker\Downloads\FRST.txt
Deleted : C:\Users\Gebruiker\Downloads\MBreport.txt
Deleted : C:\Users\Gebruiker\Downloads\rkill.exe
Deleted : C:\Users\Gebruiker\Downloads\RogueKiller_setup.exe
Deleted : C:\Users\Gebruiker\Downloads\Shortcut.txt
Deleted : HKLM\SOFTWARE\OldTimer Tools
~ Creating registry backup ... OK
~ Cleaning system restore ...
Deleted : RP #31 [Installatieprogramma voor Windows-modules | 09/19/2018 14:20:35]
Deleted : RP #32 [Installatieprogramma voor Windows-modules | 09/21/2018 17:20:58]
Deleted : RP #33 [Installatieprogramma voor Windows-modules | 09/22/2018 22:12:55]
New restore point created !
~ Resetting system settings ... OK
########## - EOF - ##########

 

[Stello72]

Hi Broni, I am trying to download hippo but I get directed to other sites or doesnt load at all…

"https://s0.2mdn.net" op Bing

 

[Broni]

I see the link has changed: https://filehippo.com/download_app_manager

 

[Stello72]

Broni, all tools have been run and solved my infected pc
For a really long time I only saw the status of my computer going worse.
I thank you for your help, and effort. I have never thought to get rid of the problems.
Thanks for your help, what a relief.
You dont ask a penny, and youre such an expert on this.
Thank you, you helped me a lot. The stress and troubles it gave me a headache sometimes.
Deep respect for your work and the way you help people

One question I still have: where the problems from apps or from a person.

 

[Broni]

Unfortunately there is no way to answer your questions.
I'm glad to see all is good
Good luck and stay safe