Solved Please help :( I think my pc is infected

dosani

TS Enthusiast
Arbar Service Scanner Version: 27-01-2016
Ran by dosani (administrator) on 01-02-2019 at 17:40:52
Running from "C:\Users\dosani\Downloads"
Microsoft Windows 7 Enterprise Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****
 

dosani

TS Enthusiast
I tried the last step, installed Sophos and updated it, and when I clicked Scan, I got a blue screen and my pc restarted.

This is the message that windows gave me after restart:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 16394

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800A353028
BCP3: 00000000BF800000
BCP4: 0000000000200401
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\020119-11746-01.dmp
C:\Users\dosani\AppData\Local\Temp\WER-21590-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 

Broni

Malware Annihilator
Run this instead...

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Under "I want a free one-time scan with ESET Online Scanner" click on "Scan now" button.
  • It'll download small file "esetonlinescanner_enu.exe".
  • Double click on downloaded file.
  • Click on Accept button.
  • Checkmark "Disable detection of potentially unwanted applications".
  • Click Scan
  • Accept any security warnings from your browser.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
 

dosani

TS Enthusiast
02/02/2019 15:03:39 p.m.
Files scanned: 465022
Infected files: 8
Cleaned threats: 8
Total scan time 01:45:14
Scan status: Finished
B:\Survivor disco c\Downloads\ccsetup537.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application cleaned by deleting
C:\Users\dosani\Downloads\ccsetup552.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application cleaned by deleting
C:\Users\dosani\Downloads\Unconfirmed 207420.crdownload Win32/Bundled.Toolbar.Google.D potentially unsafe application cleaned by deleting
D:\Downloads\ccsetup544.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application cleaned by deleting
D:\Downloads\ccsetup548.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application cleaned by deleting
D:\Downloads\PowerISO7-x64.exe a variant of Win32/FusionCore.S potentially unwanted application cleaned by deleting
D:\Downloads\uTorrent.exe a variant of MSIL/WebCompanion.A potentially unwanted application,a variant of Win32/WebCompanion.B potentially unwanted application cleaned by deleting
D:\Downloads 2\spsetup129.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application cleaned by deleting
 

Broni

Malware Annihilator
Your computer is clean https://www.bleepstatic.com/fhost/uploads/6/snag-0004.jpg[/URL]]

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
[COLOR=#ff0000][B]This is a very crucial step so make sure you don't skip it.[/B][/COLOR]
Download [IMG]http://www.imgdumper.nl/uploads6/51a5ce45267c1/51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) and AdwCleaner weekly (you need to redownload these tools since they were removed by DelFix).

7. (optional) If you want to keep all your programs up to date, download and install FileHippo App Manager.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

10. Please, let me know, how your computer is doing.